2165 results found
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Give the option to remove the Service charge
It would be great to have the option to deactivate the service charge in additional services. Like a tick box where they could say if a service charge would apply or not.
This would eliminate that the user charges the service charge by accident, leading to postings in wrong accounting categories, eventually even wrong VATs.
Now with the new design where the service charge it is on top of all additional products, it is easier to fill in the service charge and forget about the product.2 votes -
New report to see lead time
I would like a report that can show me; arrival date, lead time for the arrival date with either a travel agent profile, company or source for the booking and rate for the booking could be rate code. This report should be possible to pull for a year, month per day. I know I can use reservation report, but I still need to put it in a excel sheet and then make my own pivo.
1 vote -
Sort out cancelled / no show reservations in groups
When going through cancelled / no show reservations (groups) it is time-consuming having to click on each and every one of the reservations in the group to see what date and what reason the booking was cancelled.
In groups it would be great if you were able to organize them by date, as well as, reason (cancelled / no show).
The best solution would have been to sort them out as we have when it comes to past and future bookings and by date but instead "cancelled" as one and "no show" as another one.
If you then click on,…1 vote -
Zahlung auch in Firmenkartei
Wenn ein Geschäftsreisender seine Firmenadresse auf der Rechnung benötigt, dann muss erst die Zahlung über seine Kartei am Terminal erfolgen und dann können wir erst die Firma in der Rechnung hinterlegen. Es wäre besser, wenn auch über die Firmenkartei Zahungen über das Terminal getätigt werden könnten.
1 vote -
Reservation Report - Showing 0 in Rate & Total Amount for prepaid reservations
The Reservation Report shows 0 EU/SEK/NOK in Rate if a reservation is prepaid. This makes it harder to calculate reservation amounts in an exported version of the Reservation Report. The Rate should not be 0 no matter if the reservation is paid or not.
1 vote -
Support for Terms & Conditions per Product
Dear Mews Team,
We would like to suggest an enhancement to Mews functionality: the ability to configure multiple sets of Terms & Conditions (T&Cs) and assign them to individual products or services. Currently, a single general set of T&Cs is applied across all bookings, which often falls short in catering to the diverse requirements of specific offerings.
The Need for Product-Specific T&Cs
Many properties provide a variety of services and products that come with unique terms. For example:
- Parking spaces: Usage might be subject to specific liability disclaimers.
- Externally provided services: Such as guided tours, spa treatments, or…1 vote -
Task for a block
It would be good if it were possible to make tasks on the block and not just individual bookings.
For things to follow up on regarding the group, e.g. follow up if we have received the name list.1 vote -
Restriction - ability to see which rate is open on any given day in addition to see which rates or which restrictions are in place
Option to see which rates are open in addition to see which rates are closed (on some high city wide - we want ALL rates closed and only one open). This would make the check and balance more efficient.
1 vote -
Channel Manager adjustment per night option instead of the total reservation price
The ability to add a per night channel manager adjustment in the TA contracts instead of it only being added to the total reservation price.
1 vote -
Change arrival + departure times on bookings with different dates
Being able to change the arrival time and departure time on bookings that are staying on different dates without having to change the actual date.
With other words, arrival and departure times are independent from the dates.1 vote -
Activation and deactivation of users
In the user management section, it would be nice to simply deactivate or reactivate user profiles. Sometimes users work for seasons and leave the company for a few months between seasons. Currently, if you want to stop the access to Mews, you have either to remove the rights of the user or you have to delete the profile and recreate a new profile when the user comes back. When you try to remove the rights, if will not work if the user has created export schedules. The only person who can remove the export schedules is the user himself. It…
1 vote -
Rates & Rate group updates
Rate Key Requirement:
It is not possible to leave the rate key field empty, limiting flexibility. We are currently doing a big migration/restructure project and cannot yet delete the old rates but need to wipe the keys in order to reuse them.Navigation Limitation:
Unable to use Command+Click to open a rate in a new tab, which impacts multitasking efficiency.Voucher Code Search:
Searching for voucher codes is harder. Additionally:If working on a public voucher setting, after making a change, all filters reset quickly to default, and we need to filter again to public/private.
Lazy Loading Behavior:Deactivating a…
1 vote -
Be able to lock the view for employees when assigning rooms in the morning
I wish to be able to have a locked view setting / ghost view when assigning in the morning. This to to let employees see too soon what floors/section they are on.
Reasons: It could cause unneccisarry stress, we might need to change and they like to plan before work. As employees can use the app in their private phones, they are able to start processing when they shouldn't. And its a help for them to not work, before work. Even thouh we start assigning 1-2h before actual start for all employees.
So if we, who open and assign, could…
1 vote -
Placeholder button colour
We require the ability to customise the colours of buttons, such as "Chat with Us" or "Manage Reservation," within the email templates.
Currently there is no option other than the default Cobalt Blue.
This flexibility will enable us to align their design seamlessly with the visual identity of the property's website and overall brand communication.
1 vote -
Report that includes commission amounts being paid to travel agencies
A report that shows what commission amounts are due to travel agencies.
1 vote -
Suggestion for Time Allocation in Space Category Settings
In housekeeping operations, efficiency and planning are key. Currently, housekeepers rely on a “fixed” amount of time per space, depending on the category, features, and other variables. To streamline this process, it would be highly beneficial to introduce a dedicated field within the Space Category settings for allocating the average time required to clean each space type.
Example Time Allocations:
Standard Room: 20 minutes
Junior Suite: 45 minutes
Shared Dormitory with 6 Beds: 1 hourBenefits of This Feature:
Enhanced Planning: Housekeeping managers can better allocate staff and resources, ensuring optimal coverage during busy periods and more balanced workloads.
Performance…2 votes -
Final bill amount
It would be great if the final bill amount was shown in the "bill and invoices" report in order to improve and facilitate viewing.
1 vote -
Relative Adjustments in Rate Management
Base Rates
-Ability to add Surcharge on the "Base Rate" via a Relative Value (%)
-Extend that relative adjustment to the Age Categories
-Extend that as well to the Dynamic Pricing Overriding functionality.Dependent Rates
- Can we also consider an independent "Relative/Aboslute Dynamic Pricing Overriding" functionality as well for the dependent rates? Right now, they are highly dependable on the modifications made to the base rate.3 votes -
New and existing report
We wish to be able to modify or get modify existing reports as well as create or getting new reports created.
1 vote -
Split create and manage customer and company profiles permissions
To ensure some employees can not create or edit company details as we do this on management level only, due to credit checks prior to invoicing.
1 vote
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