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  1. 61 votes

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    idea to upvote  ·  11 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Christian Furtner commented  · 

    Regarding the payment one useful field could be: "Automatic Payment settling" (99% of our reservations: OTA credit and virtual cards) and "Manual Payment settling" (bank transfers for Airbnb, Groups, companies, cash upon arrival). It's important so that the guest is not asked to pay or IS reminded when checking in.

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    Christian Furtner commented  · 

    Please find here my suggestions for options in "Internals", Guest "Classifications":

    Blacklisted
    Difficult
    Problematic
    Important
    Very Important
    Family and Friends
    Staff
    Group
    Individual
    Direct Guest
    OTA Guest
    Booker staying as a guest
    Booker not staying as a guest
    Self Pay Bill
    Company Pay Bill (invoiced)
    Companion
    Food intolerance (medical)
    Food preference: vegan, vegetarian
    Other Food preferences
    Drink preferences
    Room preferences

    Christian Furtner supported this idea  · 
  2. 5 votes

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    2 comments  ·  Mews Open API » Connector API  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Christian Furtner supported this idea  · 
  3. 2 votes

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    0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Christian Furtner shared this idea  · 
  4. 12 votes

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    0 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Christian Furtner supported this idea  · 
  5. 7 votes

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    1 comment  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Christian Furtner supported this idea  · 
  6. 9 votes

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    0 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    Christian Furtner supported this idea  · 
  7. 10 votes

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    1 comment  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Christian Furtner supported this idea  · 
  8. 75 votes

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    Our Spacetime project is still being worked on. We are adding new time units (days, months, potentially hours), new space types, and optimize Mews to be ready to support various types of services. Feel free to upvote this topic if you wish to be updated about the progress and share your ideas in the comments!

    Christian Furtner supported this idea  · 
  9. 18 votes

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    1 comment  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
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    Christian Furtner supported this idea  · 
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    Christian Furtner commented  · 

    Disable card after x time of checkout.

  10. 29 votes

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    released  ·  2 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
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    Christian Furtner supported this idea  · 
  11. 228 votes

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    16 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there Mewsers!

    You have asked and we’ve listened!

    I am happy to share the news that we have started to work on adding more flexibility to automated payments!

    Our focus is to add more payment settlement rules that will reduce the manual time spent on payment processing and increase the flexibility around charging that your guests will love!

    Let me know if you’re interested in having beta access to this incredible idea!

    Best,
    Mews Team

    Christian Furtner supported this idea  · 
  12. 5 votes

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    0 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Christian Furtner supported this idea  · 
  13. 8 votes

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    1 comment  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
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    Christian Furtner supported this idea  · 
  14. 19 votes

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    0 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    Christian Furtner supported this idea  · 
  15. 2 votes

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    1 comment  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Christian Furtner commented  · 

    Yes, even for virtual cards. Please bringt the field back as optional field.

    Christian Furtner supported this idea  · 
  16. 5 votes

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    3 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Christian Furtner commented  · 

    Yes, that's a thing if you manually charge the card in advance the payment trigger sets in again as per the rule and then its a double charge.

  17. 5 votes

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    0 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
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    Christian Furtner supported this idea  · 
  18. 5 votes

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    1 comment  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
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    Christian Furtner supported this idea  · 
  19. 10 votes

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    0 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Christian Furtner supported this idea  · 
  20. 5 votes

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    0 comments  ·  Mews Payments  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi All, Mews Payments is a PCI DSS compliant platform and for the reason of making sure that guest personal information as card details are not exposed the the fraudsters or any card leakage we ensure that our platform doesn't expose any card details to not only to you - our customers, but also to us, Mews team. We only have access to tokenized cards, same as any property. On this way your property and your guests are kept safe and protected against fraudsters. Everyone can see last four digits of the card details - which is a secure and enough of a way to detect the card, alongside the information about its format, cardholder name etc. This is something that Mews will never allow due to high quality standards we hold ourselves to, however, if any additional data can be added to Mews that will help you operate better…

    Christian Furtner supported this idea  · 
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