Settings and activity
108 results found
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61 votesidea to upvote · 11 comments · Mews Operations (PMS) » Operations · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment An error occurred while saving the comment 
Christian Furtner
commented
Please find here my suggestions for options in "Internals", Guest "Classifications":
Blacklisted
Difficult
Problematic
Important
Very Important
Family and Friends
Staff
Group
Individual
Direct Guest
OTA Guest
Booker staying as a guest
Booker not staying as a guest
Self Pay Bill
Company Pay Bill (invoiced)
Companion
Food intolerance (medical)
Food preference: vegan, vegetarian
Other Food preferences
Drink preferences
Room preferencesChristian Furtner
supported this idea
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5 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Christian Furtner
supported this idea
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2 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Christian Furtner
shared this idea
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12 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Christian Furtner
supported this idea
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7 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Christian Furtner
supported this idea
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9 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
Christian Furtner
supported this idea
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10 votes
Thank you for the idea, we have contacted the team and will prioritize feature based on your feedback!
Christian Furtner
supported this idea
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75 votes5 comments · Mews Operations (PMS) » Spacetime (resource management) · Flag idea as inappropriate… · Admin →
Our Spacetime project is still being worked on. We are adding new time units (days, months, potentially hours), new space types, and optimize Mews to be ready to support various types of services. Feel free to upvote this topic if you wish to be updated about the progress and share your ideas in the comments!
Christian Furtner
supported this idea
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18 votesChristian Furtner
supported this idea
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An error occurred while saving the comment Christian Furtner
commented
Disable card after x time of checkout.
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29 votesChristian Furtner
supported this idea
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228 votes
Hi there Mewsers!
You have asked and we’ve listened!
I am happy to share the news that we have started to work on adding more flexibility to automated payments!
Our focus is to add more payment settlement rules that will reduce the manual time spent on payment processing and increase the flexibility around charging that your guests will love!
Let me know if you’re interested in having beta access to this incredible idea!
Best,
Mews TeamChristian Furtner
supported this idea
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5 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Christian Furtner
supported this idea
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8 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Christian Furtner
supported this idea
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19 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
Christian Furtner
supported this idea
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2 votes
This would not be PCI compliant. the way we can solve this issue is by flagging the transactions correctly. for example if they are MOTO, or coming from a 3rd party. Please reach out to support if there are more questions on it, or email medina.vultur@mews.com or jovana.anicic@mews.com
An error occurred while saving the comment Christian Furtner
commented
Yes, even for virtual cards. Please bringt the field back as optional field.
Christian Furtner
supported this idea
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5 votes
Hi! Would like to hear to how many of you this happens? Def something that we should take a look into, please feel free to send request to your colleagues for an upvote!
An error occurred while saving the comment Christian Furtner
commented
Yes, that's a thing if you manually charge the card in advance the payment trigger sets in again as per the rule and then its a double charge.
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5 votes
can we done as part of the Long Stays recurring payments functionality. We already offer a flow for incidental. for this scenario the amount has to be hold for longer period of time.
Christian Furtner
supported this idea
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5 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Christian Furtner
supported this idea
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10 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Christian Furtner
supported this idea
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5 votes
Hi All, Mews Payments is a PCI DSS compliant platform and for the reason of making sure that guest personal information as card details are not exposed the the fraudsters or any card leakage we ensure that our platform doesn't expose any card details to not only to you - our customers, but also to us, Mews team. We only have access to tokenized cards, same as any property. On this way your property and your guests are kept safe and protected against fraudsters. Everyone can see last four digits of the card details - which is a secure and enough of a way to detect the card, alongside the information about its format, cardholder name etc. This is something that Mews will never allow due to high quality standards we hold ourselves to, however, if any additional data can be added to Mews that will help you operate better…
Christian Furtner
supported this idea
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Regarding the payment one useful field could be: "Automatic Payment settling" (99% of our reservations: OTA credit and virtual cards) and "Manual Payment settling" (bank transfers for Airbnb, Groups, companies, cash upon arrival). It's important so that the guest is not asked to pay or IS reminded when checking in.