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  1. 13 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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    Jo Rogers commented  · 

    Guests should only be charged for the first night and first night products where there is a No Show/late cancellation. Current rules charge the guest for all products throughout the stay - causing additional administration to refund these products, not to mention guest dissatisfaction.

    Jo Rogers supported this idea  · 
  2. 167 votes

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    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).

    Other bills closed via Commander are not being sent automatically to the guest yet.

    Have a great day,
    Aneta

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    Jo Rogers commented  · 

    Guests expect a bill following their stay, this should automatically be sent to their email, reducing administration time having to respond to guest queries following their stay

    Jo Rogers supported this idea  · 
  3. 2 votes

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    Jo Rogers supported this idea  · 
  4. 2 votes

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    Hello from the Mews product team. 


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Jo Rogers supported this idea  · 
  5. 9 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Jo Rogers supported this idea  · 
  6. 13 votes

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    Jo Rogers supported this idea  · 
  7. 75 votes

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    Jo Rogers supported this idea  · 
  8. 60 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
    Jo Rogers supported this idea  · 
  9. 16 votes

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    Jo Rogers supported this idea  · 
  10. 23 votes

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    Jo Rogers supported this idea  · 
  11. 24 votes

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    Jo Rogers supported this idea  · 
  12. 18 votes

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    Jo Rogers supported this idea  · 
  13. 19 votes

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    Jo Rogers supported this idea  · 
  14. 186 votes

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    Jo Rogers supported this idea  · 
  15. 15 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Jo Rogers supported this idea  ·