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151 results found
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17 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Dorothy Roland
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12 votesDorothy Roland
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167 votes
Hi Mewsers,
if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).Other bills closed via Commander are not being sent automatically to the guest yet.
Have a great day,
AnetaAn error occurred while saving the comment -
9 votesDorothy Roland
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13 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Dorothy Roland
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11 votes
Review of Mews Search starting and in exploration phase
An error occurred while saving the comment Dorothy Roland
commented
Additionally, it would be nice to have a column indicating the source where the bill/invoice was finally closed (Mews Operations VS Guest Services/Online Check Out). This will help to identify quickly the names under the closed timestamp and remove any doubt whether it is staff or guests.
Dorothy Roland
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35 votesDorothy Roland
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32 votesDorothy Roland
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48 votesDorothy Roland
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62 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Dorothy Roland
supported this idea
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24 votes
An error occurred while saving the comment Dorothy Roland
commented
Clients would like to see more innovation and usability with the **House Use Function** > not just as an out-of-order block - but one that has a reservation interface as well. While cost could be calculated, it should not go against the RevPAR or ADR.
Dorothy Roland
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113 votesDorothy Roland
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29 votesDorothy Roland
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18 votesDorothy Roland
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26 votesDorothy Roland
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3 votesDorothy Roland
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An error occurred while saving the comment Dorothy Roland
commented
Would we ever consider prorating the minutes?
For example: a check-in to an hourly SVC at 2:49:03p and check-out at 4:22:28p equals to about 1:33 mins. However, since we can only book full hours so the charge is accounted for 2pm, 3pm, and 4pm.
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9 votesDorothy Roland
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3 votesDorothy Roland
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6 votesDorothy Roland
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23 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Dorothy Roland
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Automating sending bills would certainly remove some of the manual steps for the front desk and it would greatly complement the Check Out Report.
However, It would also be prudent to offer this feature as an option rather than default. Especially for those properties dealing with a lot of OTA confidential/contracted rates. This can ensure we consider that every guest is eligible for automatic bill sending.