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  1. 1 vote

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    Mick.Vazquez shared this idea  · 
  2. 14 votes

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    Mick.Vazquez supported this idea  · 
  3. 7 votes

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    Mick.Vazquez shared this idea  · 
  4. 3 votes

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    Mick.Vazquez shared this idea  · 
  5. 21 votes

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    Mick.Vazquez commented  · 

    To be able to configure automatic responses based on property would be very helpful.

    24 Hour properties vs non 24 Hour properties would require different messages.

    Showing the average response time would also help set the expectation that it's not a live chat feature.

    Mick.Vazquez supported this idea  · 
  6. 63 votes

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    We reopened this request for further upvotes. It is fairly clear what is being requested and it will need more investigation from Mews. In the mean time we would ask you to continue to up vote if this is still a required connectivity feature request.

    Mick.Vazquez supported this idea  · 
  7. 353 votes

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    Hi everyone, we know this idea was logged a long time ago and we thank you for the feedback and ideas about how to improve the system. We do keep an eye on these requests and how they're progressing and we recognise we have room to improve in terms of providing feedback.


    This idea has become a large group of different requests, so I want to clarify the intention and progress related to this. Please do reply and comment as necessary.


    We have previously made progress towards a big part of the original intent of this idea by introducing a 'Check in form' configuration in Mews Operations. You can find more details on this in our help guides here. We are not yet marking this as complete until we deliver some further enhancements to which guests the data can be configured for. We plan to share more on this…

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    Mick.Vazquez commented  · 

    Currently the online check-in form collects First name, Last name, email & address.

    Our business needs to collect Salutation/Title, Gender, Date of Birth, Phone number, nationality for each person.

    The 'Online check-in' process should save the customer time, however having to provide the rest of their details on arrival doesn't save them any time.

    It would be good to be able to define by property what fields are presented to the guests in the check-in.

    Mick.Vazquez supported this idea  · 
  8. 127 votes

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    Mick.Vazquez supported this idea  · 
  9. 132 votes

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    Mick.Vazquez shared this idea  · 
  10. 16 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Mick.Vazquez supported this idea  · 
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    Mick.Vazquez commented  · 

    It would be good to be able to restrict access so this can be run only by management & not all users.

  11. 174 votes

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    Mick.Vazquez supported this idea  · 
  12. 17 votes

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    Mick.Vazquez supported this idea  · 
  13. 14 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Mick.Vazquez supported this idea  · 
  14. 16 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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    Mick.Vazquez commented  · 

    Currently Mews excludes this when calculating available beds which makes sense as they are not available for sale.

    If a property fills 50% and has 50% Out of orders then Mews reports shows 100% full which is then reported internally which is not accurate.

    It's requested to add the option to Include Out of Orders as part of Total Available Count.

    Mick.Vazquez supported this idea  · 
  15. 9 votes

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    idea to upvote  ·  Bethany Lyons responded

    Hi Nick, 


    Thanks for posting this! We are looking into revamping how we calculate statistics in the future and will consider this enhancement at that point. Many thanks for your contribution and look forward to hearing more ideas from you!

    Mick.Vazquez shared this idea  · 
  16. 1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Mick.Vazquez shared this idea  · 
  17. 12 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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    Mick.Vazquez commented  · 

    Enable cross enterprise / multi property administration. When using Mews across multiple properties it is difficult to maintain consistency when needing to manage service features in each property.

    Ability to create & manage Ability to create & manage Rate Groups / Rate Plans centrally
    Ability to create & manage products & product rules centrally
    Ability to create & manager vouchers centrally
    Ability to create & manager restrictions centrally
    Ability to create & manage segments centrally

    Mick.Vazquez supported this idea  · 
  18. 3 votes

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    Mick.Vazquez supported this idea  · 
  19. 4 votes

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    Mick.Vazquez shared this idea  · 
  20. 13 votes

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    Mick.Vazquez supported this idea  · 
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