255 results found
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Swish payment method
Swish is the leading payment method in Sweden used by 80% of the addressable population in both peer-peer payments but also widely used offline in B2C and as digital payment method (offered through partners such as Klarna or Adyen). Swedish hotels that have a large local customer base or for example sell a lot of gift cards would assume Swish is enabled also for Mews Payments.
3 votes -
Mews Payments Terminal in Japan
Mews Payments is available in Japan however terminals are not yet.
3 votes -
Direct Debits
The ability to setup and charge via Direct Debit
40 votes -
Mews terminal Receipt e-mail sending
Hello
Would it be possible to add an e-mail icon beside the printer icon when you want to send a copy of the receipt of the payment made through the Mews terminal to the guest by e-mail.
For now we have to save it in PDF and then send it by e-mail.
Hope my request is clear enough to be understood :-)
2 votes -
terminal payment - too many obligatory information
when a client pays with a new credit card at the terminal, it should be enough to choose the type of the credit card and not entering the last 4 digits plus the cardholder name. it's too many steps to fill in, all with the client curious, what you're typing in the system as he has already paid.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Improve splitting items in billing
Billing in Mews only enables properties to split items between multiple guests but it doesn't allow properties to split 1 item beteen multiple guests.
If 2 guests want to split the cost of e.g. 1 night, Mews doesn't support issuing 2 invoices to both guests for this night.
Improve splitting items so that each guest can receive a an invoice if they want to split e.g. 1 night between multiple guests.
36 votes -
Add: 'AirBnB payment' as payment option in Mews.
AirBnB is a growing platform for hotels. They work with bank transfers, in order to balance the bill, we have to post a manual 'reseller payment' at the moment. This is not very logical for most receptionists. It would be better to have a payment option called 'AirBnB payment'.
12 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Option: To "Send/Not send" email for payment requests when created through API
Payment requests can be used for custom booking engine to integrate Mews Payments and offer on session payments. The payment request can be created through the API, the ID returned can then be used to embed the webpage into the custom booking engine. It's not great for the guest journey that when the payment request is created, an email is send to the customer as the payment request webpage is also offered on session. An optional parameter for the email send would be solve this problem.
4 votes -
Is it possible for me or mews to create more external payment methods though? We'd like external names to match with the actual payment met
It would be great for mews to allow properties to create more external payment methods that we can name what they are e.g. we take a number of different vouchers and we'd like to be able to create external payments that match the name of the voucher names. This would reduce errors with staff.
8 votes -
Recurring payments
For the longstay segment recurring payments are required.
25 votes -
BankAxept for Norway
BankAxept is the Norwegian local card payment scheme and is the most widely accepted card for point of sale payments.
The majority of BankAxept cards are co-branded. From these co-branded cards, almost all cards are co-branded with Visa and some with Mastercard.
4 votes -
Allow Bills (Folios) or Invoices to be sent to clients with embedded Payment Request link
Would it be possible when previewing/sending Bills (Folios) or Invoices that we can also be availed with the option to automatically embed a Mews Payment request link so our guests can securely pay their bills off?
At the moment properties need to send a copy of the bill first via Mews Operations and then head back to the payment tab to send the payment request link. In addition to that, the Payment Request email isn't as customizable as they desire.
23 votesWe already indeed thought of implementing this and looking internally when we could plan
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Union Pay
Union Pay is a large Payment Provider in China: https://m.unionpayintl.com/en/
1 vote -
Request sent to Guest for Card Details
Many guests book by telephone, therefore don't receive the email requesting their card details - or they ignore it, as do others who book online.
Please can we have a link to request card details to be added, as there is for preauthorisation and payment requests?5 votes -
scheduled payments
the scheduled payment overview on the payment tab is great, but it would be fantastic if we could amend the timing of those scheduled payments.
for example when you know that hotelbeds pays 30 days after departure, you can amend the payment scheduled for the day of arrival.2 votes -
Proving Guest has accepted T&Cs tickbox
Whilst its 'controlled' in the booking flow that a guest cannot complete the reservation without ticking the acceptance box for T&Cs, when it comes to defending a chargeback it supports a stronger counter-challenge if we have the ability to send a screenshot of the reservation summary with the datapoint captured that the T&Cs were accepted and timestamped.
44 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Amazon Pay
Hey, it should be possible to pay with Amazon Pay during the guest journey. Lots of customers are using Amazon Pay and it would be beneficial to customers & hotels.
2 votes -
Automatic settlement externally paid
It would be Wonderfull if we could set a automatic settlement rule to close a bill for travel agencies who have already payed.
For example, all bookings from booking.com are paid trough booking.com, and we would like to set a automatic settlement for 100% but not actually charge anything, just add a external payment (wire transfer) for the full amount and close the bill.
2 votes -
Payments VS Reservation report
Would be great to have a report (or the information added to Reservations Report) that ilustratrates all the information in reservation report plus payments made in that reservation and amount invoiced. would be nice to exist a invoice report with this information.
4 votes -
Make invoice header on the invoice easily customisable / rewritable
Often guests don't tell us that they need a different address on the bill. After a while they tell us over the phone or by email and then it's an absolute pain that we can't overwrite the invoice header.
6 votes
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