9 results found
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Payment reconciliation and platform fees
We use the Payment Report to reconcile payments received from Mews against the payout amounts. This has generally worked well, with only minor discrepancies from time to time. However, since the beginning of September, we have noticed significantly higher platform fees being charged and deducted from our payouts.
Although the platform fee information is available in the Mews Payments Balance report, it would be very helpful to have this information included in the Payment Report as well. This would allow us to download and use a single report for our reconciliation process, making it more efficient.
1 vote -
Payment Report of Payments and the corresponding tax rate
We could use a report in our accommodation that breaks down all payments by payment method and the corresponding tax rate. Ideally, this report should also be customizable and filterable according to individual needs.
At the moment, I unfortunately have to maintain an Excel spreadsheet and manually enter each invoice.
1 vote -
Payment report should include additional data, e.g. reservation and service ID
Payment report should include additional data, e.g. reservation and service ID. The use case is simple: costs have to be assigned, be it at a reservation level, or a service level. This is particularly important if the costs have to be allocated as part of a trust accounting set-up to specific property owners. It's insane that this data is not available or recorded already in the PMS (our prior PMS allocated payment processing costs at the reservation level already).
1 vote -
Invoice details
We would like to add a line on the pro forma invoices : the total amount for "VAT" and for "NET", we had a lot of requests about this. It appears on the closed invoices but not on the pro forma invoices.
1 vote -
Bills and Invoices
I would like to request an enhancement to the Finance - Bills and Invoices report. It would be helpful to include a section that displays both the amount of a bill and the total amount of all open bills. This additional information will aid in better tracking and management of our finances.
8 votes -
Expand Filter for External Payments
More granular reporting for all External Payment Types in the Payment Report, especially for hotels that use more than 1 type. Especially for the PDF version - currently, even when filtered, it contains too much data. Narrowing down the data could prove useful.
1 vote -
Daily Credit Card Batching by Business Day
T+2 that corresponds exactly to a 12a-12a business day in Mews? Ideally, we'd have a deposit to their bank account that matches a day's total CC payments less fees.
7 votes -
View future Scheduled Payments
Create a report to view future Scheduled Payments (aka, the Mews automatic settlements)
6 votes -
Better reporting for Mews Payment Commission
If you want to track your commissions in Mews, the report to use is the Payment report which lists details of commission, interchange and scheme.
However, if you want to track the fee you end up with the issue that the payment report groups the Commissions and Commission adjustments together, and only lists when we pay the commission, not the adjustments
I believe it would be great to duplicate the columns in the excel file and have
1 set of columns for the commission
1 set of columns for the adjustment
1 set of columns for the totalEach set…
2 votes
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