248 results found
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Allow change of default payment method
When we want to enter a payment the default selected payment method is "online payment". However most of our payments are made via Mews Terminal and we should be able to change the default selected payment method to Mews Terminal (or any other payment method). It would allow us to save time and avoid errors in the processing of payments.
1 vote -
Show a warning when cardholder's bank doesn't use 3DS
If you have 3DS turned on, but the cardholders bank does not have or chooses not to process the payment without it, you should immidiately warned or asked if you wish to continue.
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Daily Credit Card Batching by Business Day
T+2 that corresponds exactly to a 12a-12a business day in Mews? Ideally, we'd have a deposit to their bank account that matches a day's total CC payments less fees.
7 votes -
External ID from Munu visible in UI
The traceability from Munu (POS) to Mews is added in the API but there is no visual in Mews UI. Is it possible to make this field visible anywhere in Mews (for example Accounting report) or searchable in the search bar?
2 votes -
Ability to restrict external terminal option
Following the recent update on financial payments we would like the possibility for hotels using the Mews Terminal to restrict this option external terminal. This would help reduce confusion.
1 vote -
Postfinance - Payment Method - Switzerland
Customer is located in Switzerland and they are misising the Postfinance payment method with Mews Payments.
3 votes -
View future Scheduled Payments
Create a report to view future Scheduled Payments (aka, the Mews automatic settlements)
5 votes -
Real-Time Currency Conversion
At the Point of Sale or Via Billing or Payment Screen: When you make a purchase in a foreign country, the payment should offer visible conversions of the transaction amount before the user posts it - especially for cash transactions.
Real-Time Conversion: The conversion happens instantly, showing you the amount in both the local currency and your home currency.
1 vote -
automatically send payment links to guests for second payment and create a task for open bills 10 days before arrival of guests
Our guests make a down payment at the moment of booking of 50%, and for the second half of the payment, we have to send out manually a payment link. It would be great if Mews could create a payment llink automaticallly (xx) weeks before arrival of the guests. It would safe a lot of time. following up on this, it would be great if there was the possibility to automatically get a task if the bill is still open 10 days before arrival.
2 votes -
Option to have notification triggered when processing external payment
Having an option available for confirming money is received when processing an external payment, via pop-up window saying "Please confirm that you would like to process an external payment" or ticking a box to confirm before submitting an external payment.
1 vote -
Default Credit Card
It would be useful to be able to determine a "default Credit card" within the Payments Tab of the guests. Currently, it only offers Preauthorization, Card Payment, Disable, and Clear options.
This would be most helpful when we need to differentiate between the card for incidentals that should default for the reservation after the VCC or Company card has already been charged for the items they are responsible for.
4 votes -
Nightly pre-auth rules ($X.XX per night)
Nightly pre-auth rules ($X.XX per night)
4 votes -
Open up MEWS Payments to other Booking Engines and Voucher Booking tools
We are really happy with Mews as a PMS and we are also happy about the gradual improvements that come over time. So far we have decided not to use the Mews Booking Engine, since we still see too many short comings in functionality for our purposes. We love using Mews Payments even though it's quite pricey.
Having said that, I would like to suggest to open up Mews Payments with all its features like Apple Pay and Google Pay for use in other IBEs as well. I do not like the policy to keep certain features limited to a…
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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an alert for company billing when a routing rule is in place
We have routing rules in place for sending accommodation to a company profile from a guests profile for us to then issue an invoice. The issue is that when the accommodation is routed to company there is no alert to notify us that once a guest has checked out we need to settle the bill by invoice that is under the company. This leaves accommodation sitting under a company profile until we manually check the accounting ledger and have to look in to each company to see if it is due to be invoiced yet. There needs to be an…
1 vote -
Better reporting for Mews Payment Commission
If you want to track your commissions in Mews, the report to use is the Payment report which lists details of commission, interchange and scheme.
However, if you want to track the fee you end up with the issue that the payment report groups the Commissions and Commission adjustments together, and only lists when we pay the commission, not the adjustments
I believe it would be great to duplicate the columns in the excel file and have
1 set of columns for the commission
1 set of columns for the adjustment
1 set of columns for the totalEach set…
1 vote -
Create Custom Scheduled payments
It would be useful to be able to create custom scheduled payments within the payments section, since sometimes the automated payment fails and disappears (it would be useful to create it again) and sometimes it is necessary to modify it (for example if the originating OTA activates the virtual card only in the check-in date).
5 votes -
3D SECURE INDICATION
I suggest that it be visually indicated on the payment tab of a profile, if the pre-authorization or payment by card has been accepted by 3d secure.
For avoid to ask each customer who has prepaid for their credit card to check if they are entitled to use this card and avoid fraud.
14 votes -
Send link for credit card (no payment)
Have the option to send a link to the payment portal without amount, so the guest can enter their credit card securely. This is especially important for reservations via phone or email.
20 votes -
Gratuity on terminal
Property requires the ability to take tips on the card terminal (similar to a restaurant operation) without setting up a product in the PMS. Ideal scenario: Be presented with amount to be charged on the terminal - then enter the "total amount" to be charged, incl tips, to finalise the payment
10 votes -
Removal of the MS* prefix on credit card statements (Stripe)
Currently there is this prefix on guests credit card statements: MS*
The MS stands for Mews Systems.
The hotel can configure what comes after the prefix (most likely the hotels name).This prefix is confusing and from my point of view not necessary. Therefore my strong suggestion is to remove it.
We are using Mews Pay with Stripe in the background.
3 votes
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