799 results found
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Possibility to look up the information we put in the Guest profile
in costumer profiles the possibilities to look the information we put in at check in up. like the car number.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Add messages from Guest portal to booking summary in Mews Operations
When a guests sends a message through the messaging centre it would . be great if the thread was attached to their reservation.
50 votes -
To be able to track customers abandoning their carts
Just as retailers do so, it would be great to track individual customers leaving the checkout process and to be able to send "abandon cart" emails.
20 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Language in profile guest
There is not enough language speaking choice in the guest profile. For instance, there is no "arabic". This could be improved
10 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Issues with the book for other people
This one is related to the book for someone else feature recently implemented on to Mews which is great but unfortunately when a booking is made like this, it adds the person who it booked instead of who it was booked for, see timecode 1.45 in this case the booking is for Denis Avis but when you go in to the dashboard tab there is nothing added to that booking, so in order to rectify it, we need to manually add it. When searching for the booking number on the search results you get a totally different name (the person…
4 votesReview of Mews Search starting and in exploration phase
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Automatic replies for direct guest messaging
We would like to reply with automatic messages to direct guest messages, to make sure our guests are not waiting for an answer too long. This would come in handy during the weekends, when no one is in the office.
Another option would be to have the option to shut down the chat function completely or to be notified by an email.
29 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Serveral guests under 1 booker
It would be great if a booker makes reservations for several guests, that we have several fields, instead of one guest field.
22 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions. -
Add the google address finder for guests to add their address in Online check-in
the check-in would be easier and faster
9 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Mail
A button to click on that that specific guest will always receive a receipt after check out. So the guest doesnt have to ask for it every time
4 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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More flexible with the Check- in Bill
The guests there bill has to stand on fully- paid before they can check in threw kiosk. Give the hotel the oppurtunity to choose if this is necessary. (excluding city tax, for example)
10 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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INDIVIDUAL REGISTRATION FORMS WITHOUT ANY COMPLICATIONS
INDIVIDUAL REGISTRATION FORMS WITHOUT ANY COMPLICATIONS:
Would be quicker & easire if when creating a new booking for a return guest, who has checked out then checked back in on the same day, but 2 different bookings.
7 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Option to change background image in Distributor (Multi Property )
We have 2 beach resorts on the same beach and we combine them into one distributor booking engine.
The background image on the first page (select date) is of some random city. It looks ridiculous and is definitely killing conversion.
I have been told we cannot change this.
Surely a plain white background would be preferable to this generic cityscape which will suit probably one in 20 propertys or less.
Really annoyed about this as when we started using this combined booking engine for 2 property's this picture was not there its just been added.
it looks terrible as we…31 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion. -
QR code statistics
Reservation confirmations include a QR code. It would be great to be able to track statistics on the number of flashes of this QR code.
5 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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task
TASK Description field, Guest profile notes and Properties notes
Since the new update you have to scroll down to see the whole information and this is not helpful is it possible to request to change it back that when a Task is created and also Note we can see the whole information as previously52 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Messaging function connected to customer profile
Would it be possible with the messaging function to have all the messages automatically attached to clients profile?
Example: A receptionist is chatting with an arriving customer, but finishes his shift before this client arrives, another receptionist may not know/ check the read messages. It would be easier for the staff to have all guest messages attached to their profile.
79 votes -
To limit the number of keys a client can cut at the auto check-in station.
If the reservation is for 10 people, once they enter the passport information af all the adults, they can create 10 keys for the apartment. We would like you to introduce an option in Mews where the hotel manager could limit the number of keys that the client can cut at the kiosk.
5 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Different rates acording to the device used to enter the booking engine
OTAs are now pushing special rates for phone apps. We should be able to do the same to maintain parity with the main OTAs.
19 votes -
10 votes
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improve managing companies
now it takes a long time to link companies to a master. as you always have to scroll (remembering where you were), click in, add master. and wait for 4, 5 sec and then go back to companies, scroll again, click in ...
instead of - better - be in the master and just add the companies
21 votesIdea that requires more feedback from all of you! How to improve managing of companies? Thanks in advance!
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Add "custom" as a receiver for "Booker Confirmation"
When sending a "Booker confirmation" it would be great to also be able to chose a "custom" receiver and type in the email address. This is possible for the "Confirmation" but not for the "Booker Confirmation".
25 votes
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