794 results found
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Customized Mews Booking Engine - Click Logo to Return to Home Screen
When you are in the booking engine, the property logo appears at the top left. On most websites, when you select the logo it brings you back home. In the Mews Booking Engine it does nothing. There is an "X" Box at the far top right corner that accomplishes this but with some users the "X" may mean to close the window. It would be a nice feature to be able to click on the logo and return to the home screen where ever you are in the booking engine.
12 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion. -
Mews.li index landingpage
Dear support,
Some of our guests don't trust Mews.li. They search by google or directly on mews.li domain and see our hotelier login page which they clearly don't understand.
It would be useful if non hotelier mews.li visitor would have more info about Mews and why they should trust mews.li.
OR 2nd solution:
Mews sends email from mews.com domain. problem solved :)
10 votesReview of Mews Search starting and in exploration phase
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Identity Card
Add ID card number on police card
So we won't have to ask them again to enter this information1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Customer(s) added showing in Action Log
It would be useful to add information in the Action Log on which guest was added to a reservation (either the name or a link, or by implementing a customer's profile identification number). Indeed, some customers sometimes have overnight guest(s) for only few nights during their stay, but after the occupancy is brought back to 1 Adult, it is not possible to trace back who was the second guest. In this sense, it could be useful to see in the Action Log which guest was added instead of only seeing the change in Occupancy.
1 voteHello Chantal,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Show companies in "Guest in house" report
It would be helpful to have the companies in the "Guest in House" report.
We have specific terms and conditions with companies, our staff would know directly if a person have specific conditions with the company on this report30 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Remove "Maximum Persons" info below room selection
In the "Categories" screen there is always a "Maximum persons" info below the room name.
For beds this always shows "Maximum persons: 1", which is quite confusing for a lot of guests. - It looks like there is only 1 bed left.
Could you remove this info? Or is it possible to enable/disable this information by ourselves?12 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Possibility to turn off automated e-mails for individual guests
We are expiring very unsatisfied guests who stays with us every week and is 'getting spammed with e-mails' both before and after each of their stay. We need to option to turn the automated e-mails off in the guest profile.
These e-mails should still be sent to all new guests whereas returning guests seem to get VERY annoyed by receiving the same e-mails weekly in connection with their stays.
Right now our only option is to completely remove their e-mail address from Mews which creates tons of issues with multiple guest profiles for the same guest, issues with sending confirmations…
35 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add a note for client when creating a reservation
That will be very useful to have the possibility to add a note for the customer when creating a reservation. This feature would prevent us from having to send additionnals e-mails. For the moment we only have the possibilty to add a note for ourselves...
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Add guests to checked in reservations via Operator
It would make it easier to keep the checked in reservations at the bottom of the operator screen and allow us to select them and add a guest who checks in later than the rest so that they can complete the check in too. Now there is no option to collect their information without undoing the check in, and that is not viable as we then could loose previous guests' info and signatures.
8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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preset individual option period
It would be nice if you could set the option period individually and preset it somewhere. Because 1 week is way to long. we would prefer 2 d
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Layout on property page with more than one property in a city
If one property has no availability, the message order is mixed up. Below the property which has availability, the message “We’re very sorry, there is no availability for the dates you selected.” and a “Please select different dates” button is displayed. Both, the sentence and button should be displayed below the property which does not have availability, else it is confusing for the users.
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Show Mailreports in reservations and give staff the right to see the mail report
Give the right "view Mailreport" to staff, that aren´t admins! Even better, show in the reservations which emails were sent and wether they
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add all the guest names to the confirmation letter
For travel purposes, especially because of a mandatory hotel quarantine, government agencies need to see the names of all the guests that will stay with us. The names should be added to the confirmation letter. You can create a new placeholder or add their names to the reservation details placeholder.
14 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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pause mail
it would be helpful and time saving if one could set specific mail templates on pause or give it specific periods of validity
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Filter guest in house report not just by products , but also by product categories
To have a quick report for one team it would be easier to filter by product categories. For example food & drinks - to get a list of all products produced in the kitchen or spa & wellness to get a list of massages and treatments. Time of consumption would be another benefit for being prepared.
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Customizable Kiosk Check-in Requirements
It would be great to be able to customize the requirements for a Kiosk Check. This would allow us to collect information that is not part of any legal environment based on our location.
Right now we ask guests to utilize the kiosk but when it cannot collect all the information we need for a check in it sits unused.
80 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Process EXIF rotation information for uploaded images
When taking the picture via iphone in portrait mode, it uses EXIF to handle rotations. So in the preview mode it looks ok, but after uploading and redownloading the image is stripped of these information and shown in the incorrect rotation settings.
There should be library to handle this. I would not suggest trying to solve this from scratch as there are too many scenarios.
Open Navigator on the iphone.
Go to your Personal information.
Tap to change your picture and take a new picture in the potrait mode, upload and save.
Refresh the page and see the picture to…1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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3 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Document Dump for clients
just a folder where we can put things like emails and other documents for our clients. this could us local space and encrypted by mews as to not overload your servers
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Local data storage
Data are currently stored in Western Europe. We would like to have them in local data centers in the United States.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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