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Guest Experience

The Guest Experience forum is for the ideas that could positively impact your guests' journey through every touchpoint. Use the categories below to curate your feedback:

  • Booking engine
  • Communications
  • Digital and physical keys
  • Guest portal
  • Guest profile
  • Kiosk
  • Loyalty
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Guest Experience

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921 results found

  1. Send Bills to Kiosk

    Mews already lets staff send a reservation to the Kiosk at check-in — guests see it instantly without searching. It works beautifully.

    My Proposal: add a "Send bill to Kiosk" function. This can be used during check out period. Guest reviews line by line on the Kiosk, staff edits in Mews if anything is wrong, guest confirms and pays, then check out.
    Benefits: paperless, faster check-out, and a consistent Kiosk experience from arrival to departure.

    1 vote

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    idea to upvote  ·  0 comments  ·  Kiosk  ·  Admin →
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