842 results found
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Overall spending per customer Report
A report which sums up the total spending per guest would be useful for loyalty programs. At this point it's only possible to see a total spending by checking profile per profile.
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Obliger la saisi de la carte bancaire pour ajouter une réservation
Pour enregistrer une réservation depuis le back office, obliger un utilisateur à saisir la cb du client sinon la réservation ne peut pas être confirmée
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Product categories in Booking engine
This solution would allow the hotels to create "categories" of products and offer multiple versions of the same product.
Example: the product (category) will be "Ski pass" for example, and the you can choose from a list of different passes (1-day, 2-day, child, adult...)
Another example: a product of Excursions and a list to choose the different excursions options they have.
19 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions. -
ability to find a guest profile when looking for their second last name
ability to find a guest profile when looking for their second last name
7 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Accept different nationality when using "Permit of residence"
When selecting "Permit of residence" the system should allow to use different nationalities for the guest, ex. one Argentinian living in Spain.
12 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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task
TASK Description field, Guest profile notes and Properties notes
Since the new update you have to scroll down to see the whole information and this is not helpful is it possible to request to change it back that when a Task is created and also Note we can see the whole information as previously53 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Add gender as handling criteria for hostels
Be able to manage gender in rooms as this is a criteria assignment in hostels & see it appearing in the timeline
14 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Accept UK driving licenses when using identity scanner
UK properties are keen using the identity scanner. As it is not required to have a passport with you as British citizen, a driving license is an official proof of ID as well. it would be great if the passport scanner can be enhanced and would scan UK driving licenses as well.
9 votesHi Mewsers,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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History for messages
It would be nice to be able to email/share a thread with a guest when finished so that a guest e.g. has a proof of the conversation with an agent/property.
16 votes -
Add the same email address for several customer profiles
It should be possible to register the same email address for several customer profiles.
30 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Segment rules
Would love a function where I can setup rules to change the segments on a reservation, rules that are defined by ratecode/rategroup/arrivalday of the week/number of guests staying.
10 votes -
4 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Notes - general improvements
Notes are a huge feature to ease booking management and get a smooth communication between shifts. We use it to clarify bills or past interactions with the guests.
Notes shouldn't be hiding 2 clicks and a scroll down away from the anywhere into MEWS. They should be easy to access, for example, when we click on a booking in the timeline : "Booking - Group - Notes" should appear. Also Notes should have its own panel within the booking, why at the very bottom ? Thanks !
54 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Create Bookings on Kiosk (Walk-ins)
Currently, the Mews Kiosk requires that you have a reservation to be able to check-in. It would be great if we had the ability to allow the guest to actually process a walk-in guest saving the front desk time. This would require preauthorization for US clients or an option to pay in full at time of walk-in.
59 votes -
Automatically assign the company to their rate
When a specific rate is booked, automatically populate the company to the reservation. E.G. If you book the rate "MEWS" the system will add "MEWS" as a company to the reservation
20 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Reservation Report with CC cardholder name too
In order to have an immediate comparison on both of the names (reservation and CC cardholder) that would allow the perception of eventual discrepancies and/or fraud tentative that could cause Charge-backs.
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Using promotion code, without seeing the rate
If a company would like to accommodate their guests and pay for their accommodation via invoice, then it would be great to have an option for the guests to individually book via the booking engine with a promo code, but without seeing the room rate.
12 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion. -
Night Count on Booking engine
When choosing arrival and departure dates show how nights in total on the date section or category section. Many guests are counting days instead nights especially long stays.
10 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion. -
Option: Do not send charge mail to the client
Mews sends automatically a charge mail to the mail address in the customer profile (for a physical card). But the card holder may be different e.g. a travel agency) and the customer is not supposed to knox the net price. Therefor it would be helpful to have a tick box on the charge screen: "Do not send charge mail to the client".
59 votes -
Book a table in a hotel restaurant via distributor
As a hotelier, I want to use the Distributor as a booking engine for tables in the hotel restaurant. I want to allow the guest to book a table for a specific day and time.
(Posted on behalf of Hotel Promenáda KV)
13 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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