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Remove experation ID field in South Africa

"Seems to be happening more often where our guests are asked an expiry for the SA ID. I dont see the point off asking the guest when there ID expires? Whats the point?"

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Nick Cooke shared this idea  ·   ·  Report…  ·  Admin →
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idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded  · 

Hello all,


This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

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  • Sipa Mzamo commented  ·   ·  Report

    Certainly can confirm that this is the same thing happening at our property. The guests are becoming frustrated making the guest journey before check-in a hassle.

  • christinac.c2 commented  ·   ·  Report

    Please can this be removed, we constantly getting feedback from our guests who are mainly South Africans. We do not have expiry dates on our SA ID's and this is becoming an inconvenience as guests do not complete the online check in.

  • Jayson van Noordwyk commented  ·   ·  Report

    There is no expiry on a ID. A issue date only. A ID does not expire only a passport does. Now guest can not complete the online check in with a ID?