865 results found
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notes
Could internal NOTES on bookings also add automatically, apart from current date and time mark, the USER name who entered the note.
14 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Possibility to book without credit card for contracted companies
Making it possible for contracted companies, which have a voucher code, to make a booking without credit card guarantee. Such companies can usually pay on invoice or upon arrival.
To do so, Mews would need to allow mapping rates (and not only room categories) in Distributor.65 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Guest can access bill in Navigator
The Navigator should have a feature that will allow current guests to have live access to their bill, not just during the online checkout.
15 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Removing products from confirmations STR
If a property works heavily with packages, the confirmation clients receive are not aesthetically pleasing. All products are listed in the confirmation and it is not ideal.
Can we remove this from the confirmation?4 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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19 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Company profile notes visible in guest profile (as notes)
If certain notes are attached to a company profile (e.g. No alcohol on account), these are (now) not visible on the guest profile of the guests who are linked to the company.
This would be convenient :)
21 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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show package price p.p.p.n in booking engine
To have teh option to display totalprice of a pakckage as a per persoon price i.o. rate per night
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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"Send invoice"-option from the Check-out report (Company/Private)
The Check-out report is a fast way to check out guests, if only it was possible to have an option to select a box called "send invoice to customer". Would also be great if there could be a possibility to move the invoices between private and company before sending them and/or a symbol showing if it's a company invoice.
37 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Add option of consent for receiving Marketing e-mails (GDPR reasons)
It would help a lot if we would have a tick box next to guest's e-mail address in Guest Profile where guests can give their consent or not in receiving Marketing e-mails. We need this feature for GDPR reasons.
The consent should be visible when exporting Customer Profiles and Guest in house reports.3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Show more info on restrictions to customer
Show "This period of stay requires a minimum of X nights" when minimum number of nights is required to book.
Or even better: show all room types that would be available if booking more nights.
INSTEAD of : No availability at all. This idea is basically an extension to: http://feedback.mewssystems.com/forums/918232-commander-pms/suggestions/36660946-show-alternate-availability-in-distributor204 votesReview of Mews Search starting and in exploration phase
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name of the main booker displayed behind the room no. In the mews commander mobile app?
name of the main booker displayed behind the room no. In the mews commander app?
3 votes -
Support Chip Readers on the Identity Cards
In North American and Middle East countries for example, some Guest IDs have only a chip and No readable Strip to be scanned
9 votes -
Uploading scanned guest data sheets together not one by one
Pure QOL improvement:
Uploading scanned Data sheets into guest profiles is just possible for 1 file at a time right now. Since it's 5 clicks to upload 1 file this becomes pretty quick a nuisance if you have to upload dozens or hundreds of different files but multiple for each guest. A simple windows-style shift/strg option to chose all necessary files at once would come in pretty handy.6 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
Aldair -
Automatic language recognition Distributor
DISTRIBUTOR landing page should be able to recognize language of operating system of guest trying to make a reservation
13 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Email Templates Based on Day Of Week Arrival (to inform about upcoming events)
The ability to send out customized emails based on the day of the week a guest is arriving.
As a hotel that offers different events and tours during the week, we want to be able to notify a guest prior to their arrival with information that is pertinent to their stay & experience only.
Ie:
Guest is arriving monday.
They get email telling them about Monday Night Event, Tuesday Day Event, Tuesday Evening Event.Guest arriving on Wednesday.
They get email telling them about Wednesday Night Event, Thursday Day Event, Thursday Evening Event.1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Automatic reminder and cancellation e-mails should be to booker, not guest.
Now, the automatic reminder and cancellation e-mails are send to the guest and not the booker. Even if the guest has no e-mail, the booker (or anybody else) does not receive an automatic reminder and cancellation. As we have a agreement with the booker and not with the guest, it should be the booker who must receive the automatic reminder and cancellations. Now, bookings are being canceled automatically (when not reconfirmed before the deadline), without notifying the booker, who did originally receive the confirmation. This is a major flaw of MEWS. The booker should receive automatic reminders and cancellations!
20 votesHello from the Mews product team! Thank you for your feedback.
We’ve updated the status of your suggestion as one to be upvoted. Remember, you can share a link for your suggestions to your colleagues and fellow hoteliers so that they too can upvote your suggestion.
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marketing opt-in at the online check-out
Proeprties are willing to have the Marketing subscription opt-in to be offered to the guests at the moment of the online check-out for the guests who did not subscribe to receive the marketing notifications at the check-in. Guest might change their mind during the stay
4 votes -
Add empty spaces at bottom of Calendar view so we can move bookings around
We need a holding space at the bottom or top of the Reservation Calendar view that we can use when moving bookings around (tetris). EG people want to be in the same room and we have to move another booking for this to happen it is impossible to move them without going in and out of the booking profiles and then they end up in the wrong category . if we have the holding space you can move them around with out making any changes other than room/bed number.
39 votes -
Confirmation email sending to all guests if no master name selected
We have groups that stay that there is no one owner (as it has been booked by someone else) however we need each individual to register, the system does not send the email automatically as there is no main contact, having a tick option to send to individuals on the profile as preregistration/billing.
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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confirmation e-mail text
When sending a confirmation e-mail to booker I see strange information:
I see a line called "owner": owner of what. In most hotels there are guests staying in hotel, not owners.
Owner of what ?
Same "mistake" is seen in other languages.
Please allow that hotel changes widget or do keeping in mind that our business is about people and things. Thank you.11 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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