1930 results found
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Hide Expired Public Vouchers on the Reservation Screen
Currently when you make a new reservation, the "public voucher" section lists all vouchers, even vouchers with expired "Reservation to" dates. I would like these expired vouchers to automatically hide if the validity date has expired so that we don't need to manage and delete old vouchers.
3 votes -
Make timeline view available on mobile app
Please add the timeline view to the mobile app. Some properties would like to see the timeline on their phones as well since they utilize them often and throughout the day. This feature request came from Erin at Boardwalk Homes Executive Guest Houses & Suites.
6 votes -
move billing window
Would be great if it possible to move around the billing window to easier see the amount behind. For example when posting a no show fee etc
1 vote -
Commander
When we changed the tab under stay- Responsibility-Notify responsible employee about and removed Commander from that we stopped getting notifications when we get a cancellation from booking. We removed it because we didnt want to get emails after every booking we make in mews, is there some way so we can get the reservations notifications regarding the cancellations or it automatically always affect both ?
1 vote -
Add a "read key" button to the departures list
For properties that have connected their key software with Mews PMS, add a "read key" button to the departures list to find reservations quicker for check-out. Less typing or scanning through a long list...
Maybe even add that button above the timeline. That way we could just put the guest's key on the card reader, click the button and instantly know exactly which room/ bed they are in.
1 vote -
Vorlagen Editor für Emails und anderen Schriftverkehr
Wir würden gerne über eine gefilterte Menge an Gästen oder Interessenten individuelle EMails versenden. Diese Emails möchten wir als Vorlage abspeichern können.
Es wäre toll, wenn es die Möglichkeit zur Erstellung von individuellen Anschreiben und Emails gäbe. Ein einfacher HTML-Editor wäre wundervoll.3 votes -
Removing taxes from turnover in the accounting report
Tourist taxes are included in the turnover of the accounting report, but they are not. This should be a separate item.
3 votes -
Managing doubtful customers
When we think that a customer is at risk of not paying, we should be able to change their status to ‘Doubtful customer’ so that we can isolate them. If the customer finally settles the debt, then it is reclassified as a normal customer, and if we know that the customer will not pay, then the invoice must be paid using a ‘Loss’ payment method.
Today there is only a ‘Doubtful debt’ payment method, but this closes the invoice directly, which makes it impossible to monitor the intermediate status of customers who are at risk of not paying. Especially from…
2 votes -
Option to block the entry of service charges
When users add a product, they can apply service charges that are mapped to the product group's accounting category. However, it should be possible to block this option because a product group can contain products with different VAT rates, and therefore different accounting categories. As a result, it is not possible to define an accounting category for service charges as the VAT rate cannot be known.
3 votes -
Enter roomnumber in search bar to show name of guest
Now, when you enter a roomnumber, it shows partial confirmation numbers mostly. I want to quickly look up a guest by roomnumber, not only by name.
2 votes -
Allow Next Day Visual in Mews Housekeeping App
Our Back of House staff needs the ability to see next-day activities in the Mews Operations app so that staff doesn't need to access the Mews Commander Dashboard on a laptop or phone when looking forward outside of today's operations.
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Payments methods: Restaurant cheque + Ticket Restaurant card
Add restaurant cheque and meal voucher payment methods in order to :
- be able to manage these payment methods from reception via MEWS and not just from the POS
- be able to perform accounting adjustments from MEWS in the event of an input error in the POS, which does not allow this type of action to be performed3 votes -
Different colours for the room status for housekeepers
Is it possible to have different colours in the application for ”departed”, ”arriving”, ”arrived” and ”stayover”
For example:
”departed” = green
”arriving”= orange
”arrived” = yellow
”stayover” = blueCurrently, our cleaners easily get confused in a hurry, whether the guest is coming or has left, as all these markings are the same color.
28 votes -
Benachrichtigung über neue Reservierungen
Es wäre hilfreich wenn in den Benachrichtigungen oder Aufgaben, Buchungen die über einen Channel Manager eingegangen sind angezeigt werden.
3 votes -
Restrictions (tarifs et produits)
Bonjour,
Nous aimerions avoir la possibilité de borner un tarif par occupation.
Ex: vendre un tarif pour une seule personne
Cela nous permettrait de vendre des forfaits soirée étape (nuit+PDJ+dîner) pour nos clients corpo.
Idem, nous aimerions pouvoir borner des produits. Actuellement les restrictions existent uniquement pour les tarifs, or, nous aurions l'utilité d'avoir des restrictions pour les produits afin d'étoffer notre offre produits (ex: box romantique commercialisable uniquement jusqu'à 7 jours avant l'arrivée).
Merci3 votes -
Multi Property: Add a field in the response that allows filtering customers based on the property where they were create
In a scenario where a multi property shares its customer addressbook across multiple hotels it is difficult to connect 3rd party tools that aim to access only a subset of customer (e.x. only of hotel A). The customer response should contain a field with a property id of where the specific customer was created
2 votes -
items aanpassen bij wijzigen arrangement
Bij het wijzigen van arrangement in een bestaande reservering, worden items die niet in het nieuwe arrangement horen automatisch verwijderd. Momenteel moet dit handmatig gedaan worden.
1 vote -
Rate for additional nights enhancement
Currently, once we click on the “Rate for additional nights” option, we can only choose our standard (public) rates, even though the initial reservation was created for a company rate. It would be great if that feature were extended.
1 vote -
Show room category on pro-forma invoice instead of room number
To remove the room number from the pro-forma invoice and instead just leave the room category.
6 votes -
Unpaid Invoices - back to Billing Tab
Since the unpaid invoices only show in the owner's dashboard or list of Bills and Invoices, it's become a lot of more clicks to set it paid.
We have some companies and tour operators, that pay with one amount up to 40 invoices by banktransfer. When those showed in the billing, I only had to select all of the invoices, transfer them to one new bill and could close this bill with 3 clicks.
Now I have 5 clicks for each invoice, that makes with 40 bills about 140 clicks more than before and also takes a lot more time…
2 votes
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