2189 results found
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Add "Tax code" in reports
We've explored various reports in Mews with different settings to see if it's possible to extract the tax code in addition to the tax rate. Unfortunately, we couldn't find a way to do this.
Having access to tax codes in reports is essential for maintaining accurate records and ensuring compliance, especially when tax codes change within Mews. It allows us to track which revenue has been taxed with which tax code, providing better control and transparency for accounting and auditing purposes.
Is it possible to add the ability to include the tax code in existing reports in Mews, such as…
3 votes -
Purchased Product Notifications
(1) Enable notifications specific to products purchased/booked by guests or added by staff to a bill (not just from the OCI flow, but from any time the product is sold).
(2) Enable a feature that can filter reservations by Products purchased/booked.
2 votes -
Make it easier to give access to relevant reports when assigning roles
Please split the different available reports in the Permissions tab when assinging roles to employees.
This way we can make several reports, like a reservations report, available for a number of employees who need this while they do not need permission to the Accounting report or Accounting ledger f.e.2 votes -
Multiple restrictions in place at the same time
Currently the system has two logic when you want to apply an exception to a restriction: merge with existing exceptions or replace all exceptions but sometimes it is behaving the same way.
For example: I want a rate to be available if people stay 3 nights or 7 nights (not 4, 5 o 6 as this will create availability gaps), the system does not allow you, when you try to put the second exception it replaces the first one. The solution I have been given its to create 2 different rates, but I cannot create a new rate every time…
6 votes -
Afficher les personnes exonérées de taxe de séjour dans un rapport
Pour nos établissements dont la taxe de séjour est paramétrées en produit.
Lorsque nous déclarons nos taxes de séjour à la ville, nous devons également déclarer les personnes qui en sont exonérées (pour la France cela comprend les mineurs, les hébergements d'urgence, les travailleurs saisonniers, les habitants de la même ville, ect).
Nous souhaiterions une option "exonération de taxe de séjour" au niveau de la facturation du séjour et que ces clients apparaissent dans un rapport.
Ceci nous éviterait de devoir tenir un tableur excel alors que nous avons un PMS.2 votes -
Kreditkarten für Firma
Kreditkartendetails für Firma ermöglichen
Die hinterlegten Kreditkarten-Details sind immer an eine Person gebunden.
Wenn eine FA-konforme RG ausgestellt werden muss, kann man eine Abbuchung nicht vornehmen.5 votes -
Change the default view of your invoices when printing and sending
Would be great if you have the option to set up the default view of your invoices instead of choosing a different one you want at every time you print an invoice
3 votes -
Own Voucher tool
Have an own voucher tool
33 votes -
do not sell new booking that force to change the room number of future booking with a lock on because the guests wants to have this room num
Do not sell new booking that force to change the room number of future booking with a lock on because the guests wants to have this room number. The property should have the option to decide if the future bookings with a lock on, can limit the availability in the inventory in order to ensure that a client can have the room number he wants.
2 votes -
Refund permission
Modify user permission (Charge Cards online) - It would be good to have our Reception team be able to take payments but not process refunds. This should be done by Management only.
2 votes -
Exempt certain taxes for OTAs
On Expedia Collect and Airbnb bookings, the OTA collects the occupancy tax (city tax) and not the property. It therefore requires us to make some unfortunate accounting adjustments at the end of each month.
We would need to be able to choose which taxes apply to Travel Agents.
3 votes -
Responible person
It would be great to be able to add "responsible person" to a group booking and on the accounting ledger.
2 votes -
Change a rate (code) for a reservation and to a group rate code
Often we get attendees that make reservations outside of the group block, usually by human error. It would be ideal if we can edit the rate code or change their rate to a group rate block and then, after changing the code, it automatically changes the room rate to match the group rate, applies the group routing rules, group product rules. I have seen this is all our previous PMS systems, I am confused why its not an option.
8 votes -
Upgrade or change room category without changing block
It should be possible to change the room category of a reservation from a block without changing the block. It is critical that for example the Front Desk are able to change room type(by changing the room number), or upgrade easily from the reservation without changing the availability block. This used to be possible, so please bring it back.
5 votes -
Audit Logs: Reinforce and Increase Admin Access
IT and Property Admins are requesting a more robust platform for their permissions where they can manage login audits (for example) for the properties they are running so they can react more urgently and proactively when necessary without needing to involve the Support team as the first plan of action(especially in time-sensitive cases).
2 votes -
THE ACCOUNTING REPORT SORT BY ROOM TYPE
It will be great if we can have an accounting report sort by room type, in order to compare the revenues separatly. Otherwise maybe habve the opportunatly to export to excel the accounting report with the room number or room type.
12 votes -
Have the ability to set mandatory fields for reception upon check-in
We should be able to set what fields are mandatory to complete for reception before checking in a guest - email, nationality, gender eetc. This functionality is available on the kiosk so it doesn't make any sense it isn't the same across the board.
22 votes -
Dynamic product rules - Base product rule on own criteria
Product rules should be possible to adapt based on arrival, origin, segment, rate, space etc. This allows us to automize specific charges and better work on upselling and creating new revenue streams!
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no-show revenue and cancellation fee revenue should be separated
According to STR guidelines, no-show revenue should be included in room revenue when other cancellation revenue not.
Cancellation fee has different VAT in the Netherlands than no-show (no show is 9% when cancellation fee is 0%).
9% is hard coded in mews and therefore impossible to separate (using automatic posting)
5 votes -
Mother Company Revenue in Analytics
Currently the revenue of a Mother Company in Mews Analytics is only shown as a Company on its own. Let's say a Mother Company has 1 Daughter Company. Both companies show revenue in Analytics separately, but the Mother Company does not show the revenue of both companies - which is a need for Mother Companies.
1 vote
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