1850 results found
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assign employees next day
It would be great if it is possible to assign HSK employees in the furture. So you can assign the employees already a day before or even longer. So when a Manager is off or arriving later the employees know where to start.
1 vote -
Multiple email addresses
It would be easier to have multiple email addresses per company. One for the accounting department (invoices) and one for the confirmations for example in stead of making contact persons for every company.
42 votes -
Create rates and promotions by using Prompt
Will there be a time in the future where we can prompt the system to create rates, restrictions and promotions the same way we prompt an AI, and all the mapping will be done seamlessly: ex.
Please create a rate plan called "Summer Break" for all my properties. the rate needs to be 15% off BAR, and require a minimum 2 nights. the rate needs full pre-payment and can be booked on direct channels and all OTAs.
1 vote -
No-Shows: Automated Balanced Bill Closure
When a reservation has met the conditions of a "No-show" automatically, there should be a sequence of events for Mews to automatically add (not only) the Cancellation Fee + Payment + balanced Bill Closure at the end.
1 vote -
Charge per hour for Early Check In / Late Check Out
It would be great if it were possible to set an early check-in and early check-out rate per hour. Currently, only a fixed price can be selected, which limits our ability to charge more for these options.
4 votes -
Create a deposit on an availability block
We need the possibility to create a deposit on an availability block even if there is no reservation been picked up yet from the block.
Often groups pay already a deposit but do not know the amount of reservations that need to be picked up, yet that deposit still needs to be posted somewhere.2 votes -
Show Rates connected to Segment
Show Rates connected to Segment. We have certain rates with certain segments. When creating a booking and so choosing a segment it should only show rates with that segment.
2 votes -
Assigning one room/space to a housekeeper needs to be taken out of inventory to not assing it again
Currently as it stands, Mews allows you to assign one room to multiple housekeepers without taking the room/space out of inventory. Mews unacceptable answer is that this is done for large rooms. Industry standard is one room/space to one housekeeper. This alleviates mistakes of potentially assigning the same room to multiple housekeepers again and again.
2 votes -
Overbooking on a future date affect the availability on the Availability Block on a previous date
When you have a overbooking of a space category in the future, i.e. December, and you are creating an Availability Block on the a previous date, i.e. June, the overbooking reduces the availability of that space category in June as well. The availability calculation strategies diffusive or discrete, should have in consideration the actual dates of the booking in overbooking. To have the availability on the availability block we have to go to that future booking, and change the requested category to a higher space category and then go back to the availability block, so the real availability can be…
1 vote -
pop up warning when extending a reservation when a locked reservation is following the current
When a reservation is modified (eg because the check out date is extended), the room can be locked. However when you are extending this reservation, it is quite possible that you already have a locked reservation blocking the room you are about to extend.
MEWS does not warn you when you are extending the reservation if and when this is the case, hence your perhaps VIP on arrival is moved without anybody being informed.
1 vote -
Availability block+ product rule
When you put in a rate in Availability block the product rule that you have made should for the rate should follow. If I make a Availability block today and put in a rate the product rule for that rate doesn´t follow and I need to make a new product rule for every new block I do.
9 votes -
invoices
i dont know why it is like this... That clients can’t access their invoice themselves. In fact, in Canada, it’s usually illegal not to send an invoice. Currently, account statements are not available in Mews.
Also, in the pro forma invoice, the GST and QST numbers are missing, and taxes (including tax numbers) are extremely important in Quebec.
In short, we need to:
…Provide access for clients to retrieve their invoices themselves. Include tax numbers everywhere and show a detailed breakdown of the taxes. Automate invoice delivery: when a client makes a reservation, they should receive either a link to2 votes -
Booking Engine Zahlungsseite
Bei der Booking Engine sollte für bestimmte Tarifgruppen die Möglichkeit bestehen, dass sie eine Buchung abschliessen können, ohne Angabe einer Kreditkarte. Gerade grössere Firmen mit Vertrag steigen mittlerweile auf Onlinebuchungen um, diese Kunden haben ein Bedürfnis, Reservationen schnell abwickeln zu können. Wenn vertraglich festgelegt ist, dass die Firma den Aufenthalt bezahlt, sollte es möglich sein, die Buchung ohne eine Garantie erstellen zu können.
1 vote -
Sort bookings by different date criteria in a COMPANY PROFILE
Be able to sort bookings by date of departure and date of receipt, as well as date of arrival in a COMPANY PROFILE like Booking.com or Expedia. Depending on how you need it for the (monthly) bill.
8 votes -
Delete rates with "all rates" restrictions
When we want to delete a rate, it is not possible if there are restrictions affecting to "All rates". It is not operational to delete all restrictions affecting to "All rates" in order to eliminate an specific rate. Instead of not letting you delete that rate, it should be asked with a "warning" something like "would you like to delete this rate eventhough there is a restriction on it?
22 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Bulk Product Upload
It would be great if MEWS had an option during build and for future changes, to allow a bulk upload or download of products within services for monitoring - currently updating prices, adding or removing products is laborious for properties and very time consuming; having the ability like guest profiles to upload and download would be much quicker and save a lot of time.
2 votes -
Zusatzprodukte
Es ist wichtig, die buchbaren Zusatzprodukte in den Buchungsstrecken individuell anlegen zu können. Wir haben verschiedene Pakete und bieten nicht überall dieselben Zusatzprodukte an oder sie sind in einigen Paketen schon inkludiert. Da diese Auswahl aktuell nicht möglich ist, kommt es immer wieder zu Missverständnissen und Gäste buchen Produkte dazu, die bereits enthalten sind oder für bestimmte Pakete nicht zur Verfügung stehen.
2 votes -
Ability to send pro forma invoice or invoice with % deposit to secure booking
We are trying to set up our group accommodation billing. We would like to be able to send a proforma invoice or invoice, which shows a 25% deposit due to secure the booking.
At the moment Mews does not offer the possibility to issue an invoice for a percentage of the amount, and i think this would be really useful to develop12 votes -
Three improvements
- I would love to be able to lock reservations on the dashboard instead of goin into the full reservation, sometimes we book 15-20 reservations under one person and then when we are done we run the card for deposits and sperate the bills. It would be a great practice to be able to lock them without going back into them.
- I would love if the employees name came up next to when a reservation was cancelled right now it just gives you the date and time but adding the employee like you do when it's created could elevatie the discovery…
1 vote -
Ability to block the other rooms within a parent room if one of these rooms are being booked
In Mews, it is possible to create a parent room, so one room could be sold as two separate rooms or together (room A + B = parent room). Ideally, we would like to also have the option so that when the customer books room A, room B is automatically removed from sales. This will prevent other people booking the other room.
2 votes
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