2178 results found
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allocate a reservation to a new or different group
To be able to allocate a reservation from an existing group to another, or place it in a new group.
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Adjust occupancy into the Manager Report (Finance)
The Manager Report ran by Accounting category adds up inventory from different spaces. But when we create a Stay space and a Day Use space, it multiplies our inventory, although it's linked to the same exact rooms. Therefore, occupancy is always incorrect. For example, my property has 24 rooms, but because I linked each room to both Stay and Day Use, the report states 48 rooms and occupancy is incorrect. The system should understand that because it's linked to the same rooms, it should not multiply inventory.
Thanks!5 votes -
Out of service
Change the name of out of service, out of service means can't be used in real terms but in mews means still for sale. Doesn't make any sense and too similar to out of order, both mean the same thing. Out of service should say minimal maintenance
5 votes -
issue with voucher rates not showing?
there seems to be an issue that the rates linked to vouchers are not showing up when making a booking.
would you mind checking please.
thanks1 vote -
Extension Report
Hello. We need a report that indicates when a guests added nights to their stay.
Currently under the updated reports section it includes any reservation that had even a minor change, like a note added or another person.Ex. lets say I have a guest that books for Oct 1-31 for $100 a night for a total of $3100. On Oct 15 they tell you they want to add the month of November so another 30 days an additional $3000. When I look at the booking it shows total revenue of $6,100. When I submit my weekly report of what…
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Rate buckets & restriction based on occupancy
At the moment the restriction settings in MEWS are very complicated and extensive. When we try to close multiple rates that are within different Rate Groups (due to the settlement required) we have to close all rates individually. Our idea is to create Rate Buckets where you can add rates manually that only apply to restriction. This way, you can apply all restrictions on these Rate Buckets instead of on rate group or individual rates.
Furthermore, it would be perfect if you can apply restrictions based on occupancy %. I.e. if hotel is 60% booked, I want to close all…
119 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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When displaying Hotel Guest Name on the Timeline why cant you add how many occupants are in that rom as well
When displaying Hotel Guest Name on the Timeline why cant you add how many occupants are in that rom as well ie Smith/Jones 2 or Jackson 3 which would be very helpful as a quicker view of how many guests staying instead of going over multiple reports and clicks.
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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inclusive packaged rates
Where one has rates setup and sold inclusive of the the package e.g. Breakfast, @ R1500.00 single or double inclusive of breakfast. In MEWS rate setup it is required to set a negative occupant adjustment for the value of the breakfast in order to correctly quote the rate for the single room booking @ R1500.00
Where you have derived rates, one normally sets the rate up against the base rate with its relative % adjustment. e.g. -10%, however as the base rate has the negative occupant adjustment for the breakfast to too is discounted on the single rate published. Therefore…
3 votes -
Adjustments on Rate
When you have made an adjustment to a rate you have to go through the whole year to see that adjustment.
I.e. I have a base rate on 800 SEK. I have an adjustment that apply every sat - sun. That lower the price to 650 SEK. It's easy to do and hard to manage.
What if I'm not happy with the lenght of it or want to do adjustments to that adjustment. There is no overlook on what adjustments are applied. The only thing I can do is change the date and the start scrolling. How far did someone…
8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Supprimer sur la facture proforma le mot "consommé"
Bonsoir, est-il possible de supprimer le mot"consommé" qui apparait sur les factures proforma.
le client n'est pas arrivé dans l'établissement et nous lui envoyons des produits consommés.Eric
1 vote -
options to set a maximum time for on-the-day bookings (last-minute bookings)
options to set a maximum time for on-the-day bookings (last-minute bookings)
2 votes -
SERVERAL VAT AT THE SAME PERCENTAGE
It will be great to have the opportunity to have two differents VAT at 10%. One for food and one for accomodation.
19 votesGreetings from the Mews product team! Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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product dynamic pricing to show on product overview screen
It is a great feature that we can set dynamic pricing but on the product overview screen there is no indication that a price has been overridden, making this impossible to track and monitor.
4 votes -
Ability to Book a Reservation by Overriding Restrictions by Management
When using Mews to book a reservation, there are times a manager needs to have the ability to override the restrictions and "Force-Sell" a room. Example the property may have a 2 night minimum, but wants to book a VIP for 1 night only. The process now is to remove the restriction, book the reservation and put the restriction back on which exposes availability. Better to have a NS (Normal Sell using restrictions) and FS (Force-Sell with overrides restrictions) for Management use only.
179 votesHey Mewsers,
Good News! We started working on your feature request which will be ready soon. Remember, keep up to date with our releases by checking out our release notes:
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Date change - warning overbooking
When making a date change in a reservation give a warning that you are creating an overbooking.
16 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Restriction suite à un check-out et avant le prochain check-in
Pourvoir définir qu'un check-in ne peut pas avoir lieu avant un certain délai suite à un check-out.
Ce délai peut-être pour certaines catégories de logement ou juste pour certains jours de la semaine.Par exemple:
nous n'avons pas d'équipe de ménage un we, donc interdire les réservations avec une arrivée le dimanche si un départ est prévu le samedi.
Et inversement, une arrivée est prévue un dimanche, la chambre ne pourra pas se vendre si le check-out de la nouvelle réservation est la veille.27 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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locking the rate
It would be useful to be able to lock the rate of a reservation when making price agreements for a one-time booking, just like you are able to lock the booking to a specific roomnumber. Now, when you or a colleague makes any changes to the reservation, you have the risk of changing the rate.
3 votes -
Rate url
Would it be useful if it was possible to generate a direct booking url for each rate you create.
This will enable you to link your promotions directly to the Booking Engine.
It will also allow you to provide your corporate clients with a link directly to their rate, as a supplement to the rate access voucher
1 vote -
bug with vouchers / rates
we seem to have an issue suddenly when creating a booking where the voucher rates are not displayed when attaching a company. this company has not got a voucher attached and if we leave the company blank, the correct voucher rates will display and are bookable.
this never happened before, so it looks like something has gone wrong in the last couple of hours.
thanks for checking2 votes -
enable assigning a voucher when in the rate overview
when creating a rate (or amending it), it would be handy if you had the opportunity to see what voucher(s) the rate is linked to and more importantly that you are able to amend it there and then.
now you need to remember the long name (we have a lot of the same names "corporate rate") and hoping you pick the correct one! not very efficient use of our time.2 votes
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