2173 results found
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Tagging Staff on Note Creation
We currently have the ability to assign a task to a user. However, in Notes, we can only leave plain text messages. We would like the ability to tag users using @function in Notes if this is possible. Also, would like to see who left a note by User and the note alway appears as General and not the specific user to created the Note.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Filter to show only guests with the selected products
The guest in-house report can print the product details, however, it printing all the guests NOT only the selected the products, can you please advise if we can print the list ONLY with the selected products? I did the filter in the products, but the report still the same listed all guests with or without selected products??Can you make a filter to show only guests with the selected products???
Now a list is created with all guests in house mentioning the ones having the selected product.3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Link available card to manually created reservations
When you have regular or returing guests it is very unconvenient and unwelcoming that the automatic settlement failure emails are automattically send to the guest, even if the card is on file. Guests do not want to endlesy update theire details again and again and again as they are expecting that after a couple of stays everything is fine for them.
Solution: allow the Mews Merchant to charge the card linked to the guest and not linked to the reservation.
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Search bar : lookup company identifier (NCH)
In a big chain with a lot of companies, it is a must to be able to lookup on the company identifier. A lot of companies have the same name but other identifiers.
2 votesReview of Mews Search starting and in exploration phase
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rooming list lock
If a room list is uploaded and thus guests are assigned to rooms, it would be good if the rooms were locked against moving by default.
1 voteHello Christian,
Thank you for sharing your feedback with us. Would you be able to let is know what your process is for managing locked rooms from the rooming list?
Kind regards,
Aldair
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Occupancy overview in dashboard only 7 days ahead, while need is there to have similar overview for 14 days
Occupancy overview in dashboard only 7 days ahead, while need is there to have similar overview for 14 days, this makes planning staff for Restaurants, Housekeeping much easier. If you click on Occupancy then the data comes out, completely different. The overview for 14 days, would be a great asset and make life easier.
96 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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RATES visibility for internal use
When restrictions are in place (for example: minimal stay 2 nights) the internal user CANNOT see the rate on those given days. In fact when restrictions are in place the hotelier cannot see any of the rates. So when there is a WALK IN or a request the hotelier is flying blind. Therefore: even when restrictions are in place there should be an option that hoteliers or certain users can still see the rates of that day.
Example: no show and a walk in on a restricted day
Example: restriction on Saturday minimum stay 2 nights but a group of…27 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Admin to control employee pictures
Admin to control employees profile picture, allow for the ability to enable/disable this function on employee level
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Include guest number in the accounting ledger
In order to reconcile accounting ledger with Sage reports, would it be possible to include guest number (displayed in tab internals of guest profile) and not only guest name?
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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optimize space allocation button
When using the optimize space allocation button and discrete option dont hide the overbookings in the preview.
2 votesHello Femke,
Thank you for sharing your feedback with us. Using the optimise space allocation button should not hide overbookings on the timeline. Would you be able to share and example of this with me so that we can investigate this case?
Kind regards,
Aldair
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Legal Environment: Romania
Mews to operate across Romania.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Arrival Report with basic reservation information and notes printable on PDF
Currently the Reservations Report Arrival screen can be viewed. Many properties print this report to view any actionable items or notes. Currently, Mew has an export but the data has all the reservation information including address, credit card details, etc... that is not needed. Just need the ability to view/print on PDF basic guest arrival information especially notes that fit on a page.
These reports are not just backup reports, but used every day by the front desk team and are printed/viewed upon demand.
17 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Old Billing Screen
Add an option in settings to set the Billing screen standard to the 'Old Billing Screen' or the new 'Group Billing Screen'. That way, if the original billing screen is prefered you do not have to change the screen manually everytime.
66 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Imprimés depuis mews analyses
Imprimés les rapports directement depuis mews analyses sans devoir faire un export dans excel
20 votesHello from the Mews product team! I will merge with the request to schedule report exports.
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Ability to make a group of reservations by floor
Hostels often need to ensure that a whole floor is blocked for a group booking (e.g. school groups)
17 votesHi Laura,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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not able to change between services when making a copy booking
infuriating as it won't let me make a duplicate booking for the apartment but insists i need to book a cot. tried already three times
1 vote -
Manager Report to include Market Segment Data Day by Day
Currently, the Mews Manager Report provides day by day revenue and basic statistics. Group by Accounting Category perfect. However, it would be great to add another filter to be able to see a complete breakdown of Occupancy %, Room Revenue by Market Segment including Rooms Occupied, ADR, Room Revenue, Number of Guests all in one report.
This filter currently exists in the Reservations Report. This is extremely helpful to see this complete detail on one report rather than have to go to another report to find the detail. As it exists now, Room Statistics and Revenue are Totals only. Save…
16 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Routing Instructions
In the final bill, we would like to have the possibility to split the accommodation cost between the Student (paying partially the room cost) and the Public Admin (paying the rest of the accommodation, considering that they PA is not paying VAT so I need to close it with VAT exempt)
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Custom link management
It would be great if we could manage the Custom Links by category, and have the possibility to change the order of the links in the list.
1 vote -
Notification upsell kiosk
Receive a notification (email) when a guest orders a product or service as an upsell at the kiosk check-in process. Currently this is only possible for all products and services ordered through both commander and channel. We would like to see the option to enable notifications only for kiosk transactions. In this way the reception knows which actions to take next.
12 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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