2205 results found
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Register setup/configuration of the Space
Mark in the system the configuration of the space based on "Work" service or "Stay" service.
1 vote -
Notification Room Availabilities
It would be great if you could receive a notification when only a certain number of rooms (or room category) are available. This would prevent overbooking.
5 votes -
Language when creating a bill
When issuing a bill it would be more convenient when MEWS is automatically choosing the language that is assigned to the guest's profile
6 votes -
Schedule MEWS Analytics reports in your Exports
Schedule Analytics reports just like your daily reservation report and have it sent to your email.
6 votes -
Simple automated rates updates within Mews
Have simple automated rate updates, e.g. 10% rate increase once occupancy reaches 25%
5 votes -
Last room value
The term Last Room Value (LRV), refers to the maximum revenue a hotel can expect to make from the last room it has available for sale. It is used to avoid selling the last room below a certain rate – as when market demand is high the last room may be sold at a higher rate then normal
14 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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automatic confirmations (to Agoda) shouldn't include the rate
We noticed that the rate gets confirmed in the automatic replies to Agoda bookings. This is not correct as it is Agoda who collects payment from the guest and pays us minus commission. So it gives confidential information to the guest, which shouldn't happen.
We haven't checked the other OTAs if it does it there as well.3 votes -
Credit card transactions on Aging Balance
Include the "credit card transactions" section in the new Aging Balance analytics.
This is a handy feature to calculate your financial costs wihtin a certain period.If the Financial analytics will be terminated, the only way to calculate these will be manually, which is an enormous step back in time.
1 vote -
Reservation (Booking) number in Accounting Report
To add a column in multiple Reports (manly Accounting Report) with the Reservation number of the guest (Booking number). This could be used as a Primary Key to connect the different reports.
This could help us merging reports like Accounting Report and Reservation Report that right now are used for multiple tasks and requires hours of manually work from Finance and Operations teams.
The name of the guest can change before/after the check-in. So, name of the guest is not working good for merging reports.
60 votesHi, we are currently working on ability to link both payments and charges (including additional products) to the reservation, and that reservation number will be populated in the Accounting report.
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Occupancy without Complimentary rooms
Nice to have the Occupancy rate on the Manager report excluding complimentary rooms also
Thank you3 votes -
company dashboard
To have a company dashboard just like in a guest profile. In this you would be able to view all past, current and future bookings linked to the company profile.
10 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Availability&Occupancy Report Segmentation
It would be really usefull if we could check the number of room night and its ADR per segment, as in the Reservation Report
16 votesThank you for contributing this idea to our forum! I'm setting this as an idea to upvote so other community members can contribute votes. Many thanks,
Bethany
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Hourly Desk Reservation
As of now, there is no way to sell co-working desks and meeting rooms for 1-2 hours at a time, but only for half a day or an entire day. We need to have the option to be able to let the guest reserve the time needed in 1 hour slots.
3 votes -
minimum stay
We would lwant a smart ristriction to have a minimum stay of 2 nights without any revenue loss of open one nights. For example: guest A books from Mo-Wed, guest B books from Fri-Sun -> Thur night will stay open due to the current possibilities in ristrictions.
2 votes -
add sort code to accounting figuration
you have recently amended the accounting configuration for the invoices so that company name and bank account, iban and bic are able to be filled in and display. however, in the UK / Channel Islands we also have a sort code which is vital information for payments made. could this please be added as otherwise this configuration is a bit pointless for us
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add sum to F&B and other individually.
This will make it easier for companies with different reimbursement protocols to process bills.
EG:
TOTAL stay nights: - Net - Vat- Gross
TOTAL F&B: Net-vat gross.1 vote -
Increase number of age categories to 5
The number of age categories to be supported by Mews should be increased to 5
2 votes -
Room change for an in house guest
When an inhouse guest must move rooms for whatever reason such as extended stay or change due to category capacity or to another catagory that Mews is able to see this and combine the entire stay into one booking for our registration cards. So that we have a complete record of where the guest will be in house during their stay. At the moment we must print seperate registration cards for each invividual room.
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Possibility to detach/unmerge a room from a group
Sometimes rooms are added to a group that do not appear to belong together, or an error occurs and a room is added to a group.
It would be practical if you could remove rooms from a group. Currently, this is not possible.
37 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Automatically save all invoices in PDF
We need an automatic routine (i.e. during the night) which would save PDFs of all invoices issued during that day on a local server/FTP. Aither run autmatically and saved in some preagreed location, or run manually with manually "pointing" the routine where the invoices should be saved.
8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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