1864 results found
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Availability Block - Build Rooming List Feature
Allow group managers and reservation managers to add rooming list to availability blocks. Just add the Rooming List feature that is in the guest reservation under groups to the availability block.
16 votes -
Total amount of pre authorizations for consumption control
Total amount of pre-authorizations, currently there is only a list but not a total amount. We can see this amount in reports and from the client's profile for consumption control
1 vote -
Company/agent shown in the reservation overview
It would be great when the company of booking agent which is related to the guest is shown in the reservation overview. For example shown guest name, related to company X.
6 votes -
2 votes
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Add space number as a placeholder option to booker confirmation
It would be nice to have the option to add the space number into booker confirmation. We drive revenue by allowing customers to pay extra to select their exact space number, and having the ability to show them this on their confirmation and not just pre-arrival would be helpful.
3 votes -
Cashier
Block desk agents from accessing the cashier report in order to allow for blind drops for cash handling. Have system close and reset cashiers when it switches over to the new day.
1 vote -
Multiple Departments per User
On my team, we have a lot of people that "wear many hats" As an example, we have 6 people on the guest services team. 2 of those 6 are concierge as well and will be the ones assigned to follow up with a guest when they request recommendations.
Instead of assigning a task generally to the whole Guest Services team and wait for these two specific people to address the task, I would like to be able to assign people multiple roles so that those two people can be Guest Services and Concierge. This is just an example, at…
3 votes -
4 votes
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Search bar in Check Out Report screen
It would be awesome and time saving to have a search bar in the check out report screen - instead of having to ctrl + F to find reservation here as this screen is amazing to use for checkouts and being able to see the bill balance but alas without a search bar its not 100% of the way there.
1 vote -
Automatic bill creation
When we want to post for example minibar to a guest bill on checkout - this is 6+ clicks - it would be awesome to have a drop down menu on the bill page which you select the service to be posted and it automatically creates a bill. This saves in many cases very precious time on checkout both for the staff but more importantly the guests.
I am aware its less clicks from the checkout doughnut - but here you have to ctrl + f to find the room etc so time wise you do not save any time…
1 vote -
Flexible product reservation
It would be really useful for us to have the ability, in a group reservation, to configure the consumption of products for each day in different ways.
Example for a 3 night stay:
- With the first night: consumption of one dinner only
- With the second night: consumption of breakfast, lunch and supper
- With the 3rd night: consumption of breakfast, dinner and supper. Plus the consumption of lunch on the morning of departure.
So, for example, our kitchen team could know the number of products to prepare for each day simply by consulting the Product Report.1 vote -
We have collaborators who have left the company, and we haven't been able to revoke their permissions. As a policy, we don't delete user acc
We have collaborators who have left the company, and we haven't been able to revoke their permissions. As a policy, we don't delete user accounts but rather remove their permissions. However, we've encountered cases where we can't do this because they have scheduled automatic reports, and as administrators, we can't view or remove them.
1 vote -
Kiosk Extras
In my opinion, the kiosk is not fully thought through. If it is to have the benefit of allowing guests to check themselves in and out, the following must also be possible:
- Minibar products must be bookable by the guest independently
- It must be possible to enter the company address when checking out.
12 votes -
When rebating, it should book a credit as transaction right under the original posting and not just putting a wording "rebate" .
When rebating, it should book a credit as transaction right under the original posting and not just putting a wording "rebate" . it confuses FO team and they tend to double rebate.
7 votes -
Discount option
At the moment, MEWS only has the option of "Overridable prices". It would be great to have a "Discount" option where we can apply certain discounts to items of the choice (in percentages that will reflect to the amount). Connected to this, a report for all discounts given would be a good addition.
3 votes -
Feature for space features in availability blocks
To be able to assign spaces as correct as possible for a group, there should be an option for feature requests in the availability block. So when you pick up the reservation from the block, it is auto-assigned to the correct space feature. Example: all crew want to have quiet rooms, or all wedding guests should have a sea view. This will be more efficient for the front desk that doesn't have to double check and re-assign spaces, and to make sure the guests get what is ordered without the possibility of human errors.
7 votes -
Search bar
It would be helpful if the search bar could also detect words or numbers that are written in the notes of a product.
1 vote -
Stripe Account
Let properties own Stripe account to integrate in mews to collect prepayments via other payment options (EPS, Klarna, SEPA etc.)
4 votes -
Choose specific products for settlement
Add ability to choose which specific products are included in the automatic settlement to avoid charging unwanted products, for example, city tax when handled through products
2 votes -
Extending stay of guests
MEWS automatically allocate guests to a room. However, when you want to extend a guest's stay and another guest is allocated to that room, you first have to move the other guest to be able to extend the stay of the other guest. It would be helpful that if you want to extend a guest's stay, it automatically moves the other guest to another available room.
5 votes
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