Mews Operations (PMS)

Mews Operations (PMS)

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  1. 9 votes

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    idea to upvote  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

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  2. View current data on your reports:
    · Current six months: First day of the current month at 00:00 – 6 months later at 00:00
    · Current twelve months: First day of the current month at 00:00 – 12 months later at 00:00

    43 votes

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    released  ·  Mews Product Team responded

    Hello Mewser :)

    Many thanks for upvoting this idea and coming to the Mews Hospitality Community!

    Thanks to your feedback, we decided to release two most wanted intervals! Now you can view following data on your reports:

    · Ongoing 6 months: First day of the current month at 00:00 – 6 months later at 00:00
    · Ongoing year: First day of the current month at 00:00 – 12 months later at 00:00

    The further development of the idea for the upcoming period is not planned for now. However, If we have any new updated on it, we will certainly let you know.

    Thanks everyone!

  3. "If customers request a specific space feature, such as a balcony or a garden view, this must be processed after received so that an employee can manually assign such a space for that individual. Rather than manual assignment, however, properties may want to automate these feature requests. A new feature would enable the system to automatically allocate space assignment based on customer requests."

    34 votes

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    idea to upvote  ·  1 comment  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Groups configuration We need to have Group blocks i.e. *When we assign a booking code to a group booking, and the clients will reserve the rooms in the IBE, the PMS should understand that the room reserved need to be picked up from the block. Groups configuration We need to have Group blocks / allotments i.e. *To be able to use billing instructions (routing) in the group block, that will update all reservations

    91 votes

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    3 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Mewsers!

    We are very happy to announce that we are beginning to work on adding group block functionality to Mews. If you have an integrated system you can begin making use of block functionality through the Connector API.

    Over the coming months we will begin adding block functionality to the PMS. If you are interested in learning more, and if you would like to share your feedback on our current prototypes, please let me know in the comments section or by responding to this email.

    Kind regards,
    Aldair

  5. Allow custom count of stay products based on per night selections

    49 votes

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  6. When a secretary or organizer, organize a booking on behalf of someone else, include an additional field for booker on the reservation, so that you could run a reservations report against the bookers.

    70 votes

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    released  ·  1 comment  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Number of companions could differ for each night to accommodate part-time guests

    81 votes

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    idea to upvote  ·  4 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

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  8. For guests that are traveling with children, it is nice to give them a discounted price for some stay products, such as breakfast or excursions. Implementation of pricing for children can help to alleviate some of these costs for your customers and make pricing more attractive for families.

    279 votes

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    27 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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    Hey Mewsers, Good News! We started researching and collating information about this feature request and Age-based pricing is now on our roadmap as one of our priorities for 2021.

    There will be several iterations of releases throughout this year as it is a complex subject that we are tackling. Including pricing, stay products, city taxes, and many more. We will continue to update you through this feature request but remember to check out our product webinars every month (the next one being tomorrow – https://www.mews.com/en/resources/webinars/product-webinar-march-2021) and also keep an eye on our release notes (https://www.mews.li/app/release-notes).

    Thanks for your contribution to this request and we will continue to keep you posted.

    The Mews Product Team

  9. Display the reason why rate is excluded from offer.

    42 votes

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  10. Many people use customer classifications to keep track of specific types of guests. Although we have a selection available, some of them may not be frequently relevant to some properties' operations. Therefore, the ability to edit or customize these labels may make them more useful for daily tasks and procedures.

    139 votes

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  11. Hi There, Many hotels are struggeling daily with excel sheet to keep track of their "gift vouchers", would be nice if we can implement this into Mews. Ideally with; Number/code, value, expiry date.

    21 votes

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  12. The search function is useful for quickly finding a reservation or customer profile, however with some compound names and or prefixes attached to names of certain nationalities, it makes this function harder to use since partial searching is currently not possible. Expanding this search function could improve this feature to allow searching for any and all parts of a customer's name, making results more accurate and data easier to navigate.

    67 votes

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    idea to upvote  ·  7 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

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  13. 5 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  14. Send invoices to custom e-mail address

    139 votes

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  15. Setting prices for stay products can be difficult, especially when properties use dynamic pricing based on season or day of the week. Based on this dynamic pricing scheme, this feature could also be extended to stay products, allowing properties to inflate prices based on demand as is necessary.

    54 votes

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    2 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

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  16. 32 votes

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    released  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Rate restrictions are currently uneditable in Mews, meaning that even for a minor change, you must delete the old one and create an entirely new restriction.

    76 votes

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    0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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    released  ·  Mews Product Team responded

    Hello Mewser,

    Team is super excited to let you know that your idea `edit rate restrictions` is released! Thank you everyone for upvoting and submitting your feedback!

    Looking forward to your future ideas!

  18. Independent restrictions allowing one restriction to be connected to multiple rates or space types

    252 votes

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    17 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team.

    At the moment we feel that the functionality around restrictions is flexible.

    You are able to apply restriction across different rates using rate groups for example, or apply them to the base rate which will restrict all related rates. Please check out our Help guides on https://help.mews.com/en/ for more information about our restrictions functionality.

    We also introduced the ability to view restrictions on a calendar which provides a great overview of currently applied restrictions.

    Therefore, we are currently not prioritising this request, but we will keep it open for further comments and opportunity to upvote, especially around the requests of being able to select multiple space types to apply the restriction to.

    Your Mews Product Team

  19. As guests book close to holiday seasons, this can make operations difficult for your property when you may already be low on staff members. With the addition of close to arrival and close to departure restrictions, you can easily specify those dates when you'd like to restrict either check-ins or checkouts.

    18 votes

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    released  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Implement a direct connection between tasks and reservations

    390 votes

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    10 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Mewsers!

    We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.

    Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.

    If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.

    Kind regards,
    Aldair

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