1863 results found
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Maintain rate code restrictions in blocks
That restrictions for rate codes are not affected in blocks. You can still pick up rooms.
4 votes -
Prevent overbooking from affecting locked reservations
Do not sell new booking that force to change the room number of future booking with a lock on because the guests wants to have this room number. The property should have the option to decide if the future bookings with a lock on, can limit the availability in the inventory in order to ensure that a client can have the room number he wants.
4 votes -
Rate group and rate descriptions showing on the New reservation screen
Currently Mews does not show rate group description and rate description when multiple rates are available within one rate group. This is not ideal for any hotel that may have multiple properties to manage as well as multiple reservationists. Its unreasonable to expect for reservationists and multiple property management to remember or recall information that is vital to relay to the guest at time of booking. Most hotels have multiple rates so this is a feature that is 100% missing and required for Mews tobe competitive in the PMS market for groups and PMS for hotels.
4 votes -
Receive booking modifications
It would be helpful to receive email notifications if a OTA booking has been modified. We have direct integrations for Booking.com and Expedia but do not receive any sort of modification if a booking is modified.
We have previously requested this feature via a support ticket but were told this would not be considered but I'm sure other hoteliers would find this helpful - particularly as some upgrades have not been modified via Mews.4 votes -
Search MMP for a reservation number
If the client has MMMP active, they would like to be able to look up a reservation number and find then the property, as sometimes people call not knowing which hotel they are staying but giving you only the reservation number.
4 votes -
AMO
Wenn man einen Mindestaufenthalt eingestellt hat, gibt es keinen einfachen Weg, Lücken zu öffnen (z.B. bei Mindestaufenthalt 5 Nächte eine Lücke von 3 Nächten zu öffnen)
Entweder könnte man dies automatisieren oder es vereinfachen, die Restriktionen für einzelne Zimmer and einzelnen Daten anzupassen4 votes -
Billing Address Format
Currently, the Associated profile's address is visibly compacted on the bill > we believe it is to save space on the header and is presented as follow:
Adress: Address line 1, Adress Line 2
City, Postal Code, CountryHowever, it would be preferable to keep the "standard billing format" just perhaps make it appear smaller. And, perhaps it can also occupy a bigger space when the customer address is not completed so the standard below is not lost.
Furthermore, the standard billing formatting should be as noted below:
Address:
Name
Street #
Postal Code + TOWN/CITY (same Line)
Country4 votes -
Only one Notification for group bookings
When a group booking is created for lets say 10 rooms, you will get 10 notifications for new bookings.
It would be very helpful if you could send only one notification "new groupbooking 10 rooms" via the little bell symbol.4 votes -
Allow full user profile edit for admins
Allow the full user edit screen for admins when editing another user like when your editing your own profile / account.
We add the users to mews and would include 2FA and profile picture so new users have a fully set up account. Right now these options are not available for admins (we have a specific hardware for 2FA and dont want employees to use their private mobile phones for 2FA for security reasons).
Also it would be great to have an option to specify what users can change by itself similar to the enforce 2FA. Good behaviour would be…
4 votes -
Housekeeping - Minutes per room
Allow a manager to set the minutes per room as a goal time for due outs and stay overs. Have this option to print on the housekeeping assignee report to be able to set a goal time and accountability for the staff.
4 votes -
Choosing age categories per rate group or product
It would be much needed to have an option to choose which age category to link to rate groups and products. Now we are forced to sell 0€ products and also package rates for children, even though they are not available for children. Very handy for booking engine and less confusion to end customer.
4 votes -
Derived rates mark up
When you have derived (dependent) rates, it would be good if you can add different adjustments per room type.
For example to have 10% higher for a Single room, 15% higher for a Twin room, and so on. At the moment it is only possible to make absolute adjustments with same percentage/amount for all the room types.4 votes -
Mutiple Reservation Selection/ Edit Warning
When multiple reservations are selected within the group, users can easily make changes on the "Properties" tab or lock unlocking reservations and there are no warnings given.
It would be great if there is a small warning saying that the change will be applied to all the selected reservations.
4 votes -
Payment classification
Guests sometimes have multiple orders made via online Booking Engine, which means there is several payments on one bill. It would be good that payments are marked with time stamp and what are they related to (which stay).
4 votes -
Rate per occupancy per period
The customer want to be able to apply different value on Extra occupancy adjustment and age category on different period
. Example, the child and teen are not the same value on high and low season.4 votes -
Accounting editable history window
Remowe/extend the limit of accounting editable history window. Now it is set for maximum 7 days, but it should be up to property do decide what period should be editable.
4 votes -
Enable payments with Bankcontact & Sofort
We have a lot of guest visiting from Belgium. Would be great if they could pay with Bankcontact and Sofort. We hear from a lot of guest that they would prefer to use this payment method.
4 votes -
Task against employee (Mobile App)
Being able to create a task against an employee in the mobile app.
Now you have to edit the task in the webinterface after you created it in the app.4 votes -
4 votes
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Stripe Account
Let properties own Stripe account to integrate in mews to collect prepayments via other payment options (EPS, Klarna, SEPA etc.)
4 votes
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