Settings and activity
28 results found
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143 votes
An error occurred while saving the comment 
Lenia Kokkinos
supported this idea
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38 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Lenia Kokkinos
commented
Very Critical, since at the moment there is no way to mark or see which company is blocklisted or cashlisted.
Lenia Kokkinos
supported this idea
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44 votes
An error occurred while saving the comment Lenia Kokkinos
commented
We work with a modern PMS but have to search which payment is for which profroma invoice by asking around. There is just no other possibility...
Lenia Kokkinos
supported this idea
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637 votes
An error occurred while saving the comment Lenia Kokkinos
commented
We have these cases multiple times a day and that this is not possible affects daily operations and guest satisfaction.
This post is 7 years old and has 100 comments, but it has not gotten any awareness? Reservations and Front office has this in daily business!Lenia Kokkinos
supported this idea
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58 votes
An error occurred while saving the comment Lenia Kokkinos
commented
Very important feature we would need in our daily operations.
This is a constant need and question from our guest, which we cannot fullfill.
There is a lot of revenue lost due to the fact that this is not possible.
Even a 20 year old PMS had this feature.Lenia Kokkinos
supported this idea
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35 votes
Thank you for contributing this idea to our forum! I'm setting this as an idea to upvote so other community members can contribute votes. Many thanks,
Bethany
Lenia Kokkinos
supported this idea
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213 votes
Review of Mews Search starting and in exploration phase
An error occurred while saving the comment Lenia Kokkinos
commented
This would be very efficient and highly appreciated for operations! .. waiting List via Excel or other extra Programs is just not what Mews is representing as a PMS of the Future
Lenia Kokkinos
supported this idea
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13 votesLenia Kokkinos
supported this idea
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170 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Lenia Kokkinos
commented
We actually would need this asap.
We are tracking several complaints about this by guests, seeming ignorant to their title. Marriage status is not that important as title actually is.
Putting it in the first or last name field doesn't help anyone either cause reservations cannot be found that way.Lenia Kokkinos
supported this idea
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234 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Lenia Kokkinos
supported this idea
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106 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Lenia Kokkinos
commented
With 533 Rooms, it takes hours to set rooms into OOO Individually and is more than time consuming in daily business, when we are supposed to focus on the guests experience.
This feature is more than critical for our business, specially when there is a critical technical issue etc.Lenia Kokkinos
supported this idea
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236 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Lenia Kokkinos
supported this idea
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29 votesLenia Kokkinos
supported this idea
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38 votesLenia Kokkinos
supported this idea
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59 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Lenia Kokkinos
supported this idea
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614 votesLenia Kokkinos
supported this idea
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56 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Lenia Kokkinos
supported this idea
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60 votesLenia Kokkinos
supported this idea
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131 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Lenia Kokkinos
supported this idea
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563 votes
Hi everyone, we know this idea was logged a long time ago and we thank you for the feedback and ideas about how to improve the system. We do keep an eye on these requests and how they're progressing and we recognise we have room to improve in terms of providing feedback.
This idea has become a large group of different requests, so I want to clarify the intention and progress related to this. Please do reply and comment as necessary.
We have previously made progress towards a big part of the original intent of this idea by introducing a 'Check in form' configuration in Mews Operations. You can find more details on this in our help guides here. We are not yet marking this as complete until we deliver some further enhancements to which guests the data can be configured for. We plan to share more on this…
Lenia Kokkinos
supported this idea
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We’ve noticed an operational challenge when trying to extend the check-out time or stay of a guest who is already checked in. Currently, Mews requires the room to be unlocked and automatically moves the active reservation to a different space, which creates operational problems since the guest is physically already in the room. This is especially challenging for Medium to large size Hotels.
Our expectated behaviour is:
The in-house reservation should remain in its current room.
The following reservation (new guest) should be automatically moved to another available space or flagged as overbooking if none are available.
Having to manually move upcoming reservations adds unnecessary workload and increases and has way more errors than the reservation I am not currently working on. It would be more intuitive and operationally efficient if Mews prioritized keeping in-house guests in their assigned rooms during extensions.