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18 results found

  1. Automatically create a task when a guest enters an email in online check-in that is already assigned to another guest profile

    2 votes
    idea to upvote  ·  0 comments  ·  Guest Experience » Guest profile  ·  Admin →
    How important is this to you?
    Sami Al Haboubi shared this idea  · 

  2. Get updates on existing support cases via the digital assistant

    13 votes
    idea to upvote  ·  1 comment  ·  Property Operations & PMS » Other  ·  Admin →
    How important is this to you?
    Sami Al Haboubi shared this idea  · 

  3. Support cases

    3 votes
    1 comment  ·  Property Operations & PMS » Other  ·  Admin →
    How important is this to you?
    Sami Al Haboubi supported this idea  · 

  4. Fast forward to overbooked reservation in timeline

    106 votes
    7 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
    How important is this to you?
    Sami Al Haboubi supported this idea  · 

  5. Impove Timeline visual appearance for improved working conditions & accessibility

    589 votes
    104 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Sami Al Haboubi commented  · 

    It would be useful if the "missed check out" status could be represented on the timeline by the reservation changing colour, similar to the "missed departure" status where the reservation changes to orange the day after they were supposed to check out. This could also be shown in the app. Currently the "missed check out" status can only be seen in the Reservations Overview Report.

    Sami Al Haboubi supported this idea  · 

  6. late check out for housekeeping

    95 votes
    idea to upvote  ·  0 comments  ·  Property Operations & PMS » Housekeeping  ·  Admin →
    How important is this to you?
    Sami Al Haboubi supported this idea  · 

  7. Automatically update check in/out time when an early or late check in/out product is booked

    74 votes
    8 comments  ·  Guest Experience » Guest profile  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Sami Al Haboubi supported this idea  · 

  8. Different products available in Kiosk vs Guest Portal (online check-in)

    2 votes
    0 comments  ·  Guest Experience » Kiosk  ·  Admin →
    How important is this to you?
    Sami Al Haboubi shared this idea  · 

  9. Balance check when using browser

    3 votes
    0 comments  ·  Property Operations & PMS » Finance management  ·  Admin →
    How important is this to you?
    Sami Al Haboubi shared this idea  · 

  10. Open balance visible in reservation details

    30 votes
    5 comments  ·  Property Operations & PMS » Finance management  ·  Admin →
    How important is this to you?
    Sami Al Haboubi supported this idea  · 

  11. Showing a booking's hours in emails

    1 vote
    0 comments  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?
    Sami Al Haboubi shared this idea  · 

  12. Line spacing in product description in online check-in

    1 vote
    0 comments  ·  Guest Experience » Guest portal  ·  Admin →
    How important is this to you?
    Sami Al Haboubi shared this idea  · 

  13. Expand room status options

    228 votes
    33 comments  ·  Property Operations & PMS » Housekeeping  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Sami Al Haboubi commented  · 

    This would be a great feature for our Housekeeping staff so that they can better schedule their work and disturb guests less.

    Sami Al Haboubi supported this idea  · 

  14. Granular User Privileges

    748 votes
    157 comments  ·  Property Operations & PMS » User management  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Sami Al Haboubi commented  · 

    We'd like the access to guest email communication as a separate permission that could be applied to any Mews user. Primarily it would be out front-of-house and reservations staff that would be using it. Users would need to be able to see date & time the email was sent, which email address it was sent to, and should be able to view the full email itself.

    Sami Al Haboubi supported this idea  · 

  15. Additional `Title` options

    52 votes
    idea to upvote  ·  12 comments  ·  Global and Regional Needs » Localization  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Sami Al Haboubi commented  · 

    Please add titles such as Dr, Prof, and allow the field to accept free text.

  16. Automatically close bills once balanced to allow pushing to integrated accounting software

    11 votes
    2 comments  ·  Payments » Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Adminmathias.coudert (Product Manager, MEWS) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Sami Al Haboubi shared this idea  · 

  17. Add cut-off time restriction option to the booking engine

    66 votes
    20 comments  ·  Guest Experience » Booking engine  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Sami Al Haboubi supported this idea  · 

  18. Separate template for quotation

    27 votes
    3 comments  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Aneta responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Sami Al Haboubi supported this idea  ·