Automatically create a task when a guest enters an email in online check-in that is already assigned to another guest profile
When a guest enters their preferred email address during online check-in, if that email address is already assigned to an existing profile, Mews does not merge the profiles, but instead adds the email address to the profile that is performing online check-in, so that staff can choose to merge them later.
It would be really useful it Mews could automatically create a task when this happens so that staff can be alerted to there being potentially mergeable profiles.
5
votes
Sami Al Haboubi
shared this idea
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Michelle Kristine Jensen
commented
Great idea! We also have this to occur often and the guests gets frustrated when they entered their mail but did not receive the receipt when checking out... well yeah - they did but just Mews blocking a merge of profile on returning guests.. 🥴