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65 results found
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2 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
An error occurred while saving the comment 
Femke van der Meer
shared this idea
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94 votes
An error occurred while saving the comment Femke van der Meer
commented
Would be great if this can be reintroduced!
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3 votes
Hi form the Mews product team,
We are currently working closely with Duetto on making ooo blocks available.
Femke van der Meer
shared this idea
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151 votes
Hi reader,
Thank you for your ideas and votes for Sell Limits. I am pleased to inform you that this topic has been moved to the roadmap.
I would be very interested speaking to a number of you about Sell limits. Please feel free to reach out to [email protected] if you would be interested in having a conversation on the topic.
Looking forward to hearing!
Warmest regards,
Nienke
An error occurred while saving the comment Femke van der Meer
commented
Booking limit per rate type/no cap option
Option to set up booking limited per rate type or segment.
e.g. special promo can only be booked 10 nights on arrival date 1-3-22Femke van der Meer
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20 votesFemke van der Meer
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86 votes
An error occurred while saving the comment Femke van der Meer
commented
+Option to set up booking limit on rate plans. When X amount of nights for date X have been booked auto close.
Femke van der Meer
supported this idea
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5 votes
Hi! Would like to hear to how many of you this happens? Def something that we should take a look into, please feel free to send request to your colleagues for an upvote!
An error occurred while saving the comment Femke van der Meer
commented
Hey Jovana, not sure how to run a report on this so show it in numbers. Is this something you could pull for our group or advice?
To give you some scenarios when this happens:
- In case it’s a group booking (booking more than 2 apartments) we pre charge also flex reservations to ensure the guests is coming and don’t hold all the availability for our Apartments.
- In some cases, guests have some credit open, and this credit is used for their new stay
- In case of overbookings/high demand dates X days before arrival and before the trigger for flexible rates we start to charge the cards to ensure guests intent to use their stay. On the OTAs we mention already we charge before arrival but don’t specify the extract timing for this.
- For same day arrivals our team charges the card and make the check in instructions since we don’t see all our guests face to face. It happens that the trigger sometimes kicks in 10 minutes later again and don’t close the bill before departure in case of changes which can still happen. General accounting practice you should not close a bill before departure.Femke van der Meer
shared this idea
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1 vote
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Femke van der Meer
shared this idea
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6 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Femke van der Meer
supported this idea
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52 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Femke van der Meer
supported this idea
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3 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Femke van der Meer
shared this idea
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296 votes
An error occurred while saving the comment Femke van der Meer
commented
VAT & CT breakdown in email confirmation now it says total price while it excludes City taxes which can be confusing if the rate descroptions are not correctly updated.
Femke van der Meer
supported this idea
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16 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Femke van der Meer
supported this idea
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750 votesFemke van der Meer
supported this idea
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An error occurred while saving the comment Femke van der Meer
commented
+mail queues would help all fo employees to see what has been communicated to the guests.
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51 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
An error occurred while saving the comment Femke van der Meer
commented
Show VAT & TAX breakdown:
- When adding a new reservations. E.g. For companies we qoute without vat
- On the reservation properties & billing show the VAT also seperate. Now extra steps need to be made to make a proforma and see the full breakdown.Femke van der Meer
supported this idea
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9 votes
Hi, happy to hear how many of you'll benefit from this one, def something that we thought of improving! Feel free to share this request with your colleagues to upvote!
Femke van der Meer
shared this idea
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232 votesFemke van der Meer
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2 votes
Hello Femke,
Thank you for sharing your feedback with us. Using the optimise space allocation button should not hide overbookings on the timeline. Would you be able to share and example of this with me so that we can investigate this case?
Kind regards,
Aldair
An error occurred while saving the comment Femke van der Meer
commented
Done! Looking forward to your update.
Kind regards, FemkeFemke van der Meer
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90 votesFemke van der Meer
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34 votesFemke van der Meer
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Hey Jovana,
Thank you for your reply.
Unfortunately for our bookkeeping this logic doesn’t make sense:
- For the Mastercard and Visa payments the payout comes from Adyen
- While the google and apply pay we receive the payouts via Stripe.
To reconcile this correctly we need these to show under a different GL account.
We also cannot put all payments on 1 pile since the payment comes from different companies different GL accounts are needed.
For example if you have 2 travel agencies you wont throw them all on 1 pile because its not the same company you would collect the money from.