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  1. 5 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Femke van der Meer shared this idea  · 
  2. 91 votes

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    idea to upvote  ·  10 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer commented  · 

    Send emails from official hotel email address instead of showing the noreply@mews. preview.
    Sometimes we have guests questioning how to contact us since it says no reply
    or even not sure if they should use the link to pay because they don’t understand the email adress is trustworthy. This will help us improve our payment success rate as well!

    Femke van der Meer supported this idea  · 
  3. 17 votes

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    2 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer supported this idea  · 
  4. 8 votes

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    0 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Femke van der Meer shared this idea  · 
  5. 2 votes

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    1 comment  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. 


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered as Apple and Google Pay a only a wallet payments that use Visa, Mastercard etc., that can be mapped with accounting categories.


    Thank you for sharing your suggestions.

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    Femke van der Meer commented  · 

    Hey Jovana,
    Thank you for your reply.
    Unfortunately for our bookkeeping this logic doesn’t make sense:
    - For the Mastercard and Visa payments the payout comes from Adyen
    - While the google and apply pay we receive the payouts via Stripe.

    To reconcile this correctly we need these to show under a different GL account.
    We also cannot put all payments on 1 pile since the payment comes from different companies different GL accounts are needed.

    For example if you have 2 travel agencies you wont throw them all on 1 pile because its not the same company you would collect the money from.

    Femke van der Meer shared this idea  · 
  6. 84 votes

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    20 comments  ·  Mews Marketplace  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer commented  · 

    Would be great if this can be reintroduced!

  7. 2 votes

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    0 comments  ·  Mews Marketplace » Existing Apps in App store  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer shared this idea  · 
  8. 110 votes

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    idea to upvote  ·  10 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer commented  · 

    Booking limit per rate type/no cap option

    Option to set up booking limited per rate type or segment.
    e.g. special promo can only be booked 10 nights on arrival date 1-3-22

    Femke van der Meer supported this idea  · 
  9. 18 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer supported this idea  · 
  10. 68 votes

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    idea to upvote  ·  3 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer commented  · 

    +Option to set up booking limit on rate plans. When X amount of nights for date X have been booked auto close.

    Femke van der Meer supported this idea  · 
  11. 3 votes

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    2 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer commented  · 

    Hey Jovana, not sure how to run a report on this so show it in numbers. Is this something you could pull for our group or advice?

    To give you some scenarios when this happens:
    - In case it’s a group booking (booking more than 2 apartments) we pre charge also flex reservations to ensure the guests is coming and don’t hold all the availability for our Apartments.
    - In some cases, guests have some credit open, and this credit is used for their new stay
    - In case of overbookings/high demand dates X days before arrival and before the trigger for flexible rates we start to charge the cards to ensure guests intent to use their stay. On the OTAs we mention already we charge before arrival but don’t specify the extract timing for this.
    - For same day arrivals our team charges the card and make the check in instructions since we don’t see all our guests face to face. It happens that the trigger sometimes kicks in 10 minutes later again and don’t close the bill before departure in case of changes which can still happen. General accounting practice you should not close a bill before departure.

    Femke van der Meer shared this idea  · 
  12. 1 vote

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    Femke van der Meer supported this idea  · 
    Femke van der Meer shared this idea  · 
  13. 1 vote

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Femke van der Meer shared this idea  · 
  14. 6 votes

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    0 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Femke van der Meer supported this idea  · 
  15. 12 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Femke van der Meer supported this idea  · 
  16. 3 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Femke van der Meer shared this idea  · 
  17. 274 votes

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    idea to upvote  ·  10 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer commented  · 

    VAT & CT breakdown in email confirmation now it says total price while it excludes City taxes which can be confusing if the rate descroptions are not correctly updated.

    Femke van der Meer supported this idea  · 
  18. 12 votes

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    0 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Femke van der Meer supported this idea  · 
  19. 50 votes

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    9 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Femke van der Meer supported this idea  · 
  20. 31 votes

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    7 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer commented  · 

    Show VAT & TAX breakdown:

    - When adding a new reservations. E.g. For companies we qoute without vat
    - On the reservation properties & billing show the VAT also seperate. Now extra steps need to be made to make a proforma and see the full breakdown.

    Femke van der Meer supported this idea  · 
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