Settings and activity
27 results found
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54 votes
Katja Steindl
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28 votesKatja Steindl
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40 votesKatja Steindl
supported this idea
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An error occurred while saving the comment -
51 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Katja Steindl
supported this idea
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23 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Katja Steindl
shared this idea
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73 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Katja Steindl
supported this idea
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167 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Katja Steindl
supported this idea
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35 votes
An error occurred while saving the comment Katja Steindl
commented
Dear All,
are there any updates regarding this matter?This feature is critical for us, as it does not only affect MEWS and housekeeping but also the automated guest reports which are sent to the feratel integration. Furthermore it creates an additional workload and becomes more complex for the receptionists as Chris stated below.
Example for actual situation
1.Additional person will arrive 1 day later, guest tells us before
Dagobert Duck wants to stay from August 10th till August 14th and reserves a room for 1 person (double occupancy possible).
During check- in he says, that his friend arrives on August 11th.
Therefore we can check in Dagobert with 1 person, than we split the reservation for the next days
We have to check in Dagobert. Afterwards we split the reservation into 10th till 11th August (1Pax) and 11th till 14th August (2Pax). Then on the 11th we have to check out Dagobert and check him in again with his friend.
Reservations can only be split once the guest is checked in, as this feature is meant for room changes. If we apply the changes before (hence we get the info a few days prior), we have to manually add an additional reservation to the system and shorten/adapt the other reservation.2.Additional guest arrives one day later, guest tells us on the same day
Same procedure as described in 1
3.Additional guest arrives later and leaves earlier on August 13th
Split reservation and set 2 persons from August 11th, than shorten reservation for departure date August 13th, after than create a new reservation for August 13th till August 14th with 1 personBasically we need 3 separate reservations for this case. Single Use from 10th till 11th, Double Use from 11th till 13th and Single Use from 13th till 14th. Either you start splitting (Which is only possible after you check in a reservation) or you create those 3 reservations manually, in any case you always have to check out the old reservation and check in the new reservation.
Last but not least we have to inform our housekeeping team, that the stays checked out were not really departures but actually stayovers.
Katja Steindl
supported this idea
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6 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Katja Steindl
supported this idea
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113 votes
An error occurred while saving the comment Katja Steindl
commented
We have a Feratel integration (registration) and urgently need the possibility to report additional guests to the municipality.
Therefore, an adjustment of the overnight guests should be possible from day to day.Katja Steindl
supported this idea
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27 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Katja Steindl
supported this idea
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An error occurred while saving the comment Katja Steindl
commented
It is not enough for a user to be suspended only after 90 days of inactivity.
It is easier to manage users in a small company than in a hotel group with 12 hotels.
If an employee leaves, I can currently only delete him in MEWS.
Even if the user has no rights, he or she still sees company-sensitive data.
In my opinion, a user group "not active" without read and write permissions would make sense. -
21 votes
A short update: we are currently investigating with our team to determine the feasibility of making a cross-platform, Windows-service ready, version of Mews Connector. More news on this investigation in the coming weeks.
Katja Steindl
supported this idea
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750 votesKatja Steindl
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154 votesKatja Steindl
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24 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Katja Steindl
supported this idea
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130 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Katja Steindl
supported this idea
·
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10 votes
Hello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Katja Steindl
supported this idea
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378 votesKatja Steindl
supported this idea
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479 votes
Hey everyone from the community! 🙌
I'm happy to announce that we started the development of this functionality and will be in beta testing in the upcoming few months!
I'll share more information here once we're up and running so that you can join the beta testing program and share with us your thoughts.
I can't wait to make the Timeline experience better for all of you 👏
Katja Steindl
supported this idea
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506 votes
Hey Mewsers,
Good News! It is my pleasure to announce we have started a Beta of an improvement to our search bar that will allow users, among many things, to easily find the unassigned reservations that are causing the infamous red line on the timeline!
If this is a common need, you can even save this search as a favorite (with the star icon on the search bar) and avoid having to type it!
If you would like to take part of the Beta, please join the conversation via the Community post here.
Yours,
Ettore Zotarelli
Senior Product Manager - AI & guest Communications
Katja Steindl
supported this idea
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I fully agree, but would still like to see the note if companions are missing.