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  1. 26 votes

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    idea to upvote  ·  5 comments  ·  Mews Open API » Connector API  ·  Flag idea as inappropriate…  ·  Admin →
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    Katja Steindl supported this idea  · 
  2. 25 votes

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    idea to upvote  ·  2 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Katja Steindl supported this idea  · 
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    Katja Steindl commented  · 

    I fully agree, but would still like to see the note if companions are missing.

  3. 45 votes

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    8 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
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    Katja Steindl supported this idea  · 
  4. 21 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Katja Steindl shared this idea  · 
  5. 12 votes

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    Katja Steindl supported this idea  · 
  6. 27 votes

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    6 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Katja Steindl supported this idea  · 
  7. 147 votes

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    idea to upvote  ·  5 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
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    Katja Steindl supported this idea  · 
  8. 14 votes

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    5 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Katja Steindl commented  · 

    Dear All,
    are there any updates regarding this matter?

    This feature is critical for us, as it does not only affect MEWS and housekeeping but also the automated guest reports which are sent to the feratel integration. Furthermore it creates an additional workload and becomes more complex for the receptionists as Chris stated below.

    Example for actual situation
    1.Additional person will arrive 1 day later, guest tells us before
    Dagobert Duck wants to stay from August 10th till August 14th and reserves a room for 1 person (double occupancy possible).
    During check- in he says, that his friend arrives on August 11th.
    Therefore we can check in Dagobert with 1 person, than we split the reservation for the next days
    We have to check in Dagobert. Afterwards we split the reservation into 10th till 11th August (1Pax) and 11th till 14th August (2Pax). Then on the 11th we have to check out Dagobert and check him in again with his friend.
    Reservations can only be split once the guest is checked in, as this feature is meant for room changes. If we apply the changes before (hence we get the info a few days prior), we have to manually add an additional reservation to the system and shorten/adapt the other reservation.

    2.Additional guest arrives one day later, guest tells us on the same day
    Same procedure as described in 1
    3.Additional guest arrives later and leaves earlier on August 13th
    Split reservation and set 2 persons from August 11th, than shorten reservation for departure date August 13th, after than create a new reservation for August 13th till August 14th with 1 person

    Basically we need 3 separate reservations for this case. Single Use from 10th till 11th, Double Use from 11th till 13th and Single Use from 13th till 14th. Either you start splitting (Which is only possible after you check in a reservation) or you create those 3 reservations manually, in any case you always have to check out the old reservation and check in the new reservation.

    Last but not least we have to inform our housekeeping team, that the stays checked out were not really departures but actually stayovers.

    Katja Steindl supported this idea  · 
  9. 1 vote

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Katja Steindl supported this idea  · 
  10. 101 votes

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    idea to upvote  ·  6 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Katja Steindl commented  · 

    We have a Feratel integration (registration) and urgently need the possibility to report additional guests to the municipality.
    Therefore, an adjustment of the overnight guests should be possible from day to day.

    Katja Steindl supported this idea  · 
  11. 23 votes

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    3 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Katja Steindl supported this idea  · 
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    Katja Steindl commented  · 

    It is not enough for a user to be suspended only after 90 days of inactivity.
    It is easier to manage users in a small company than in a hotel group with 12 hotels.
    If an employee leaves, I can currently only delete him in MEWS.
    Even if the user has no rights, he or she still sees company-sensitive data.
    In my opinion, a user group "not active" without read and write permissions would make sense.

  12. 90 votes

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    integration request  ·  8 comments  ·  Mews Marketplace  ·  Flag idea as inappropriate…  ·  Admin →
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    Katja Steindl supported this idea  · 
  13. 19 votes

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    1 comment  ·  Mews Marketplace » Existing Apps in App store  ·  Flag idea as inappropriate…  ·  Admin →
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    A short update: we are currently investigating with our team to determine the feasibility of making a cross-platform, Windows-service ready, version of Mews Connector. More news on this investigation in the coming weeks. 

    Katja Steindl supported this idea  · 
  14. 75 votes

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    12 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Katja Steindl supported this idea  · 
  15. 108 votes

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    idea to upvote  ·  9 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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  16. 22 votes

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    1 comment  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Katja Steindl supported this idea  · 
  17. 804 votes

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    52 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Katja Steindl supported this idea  · 
  18. 344 votes

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    48 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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  19. 114 votes

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    on the roadmap  ·  16 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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  20. 7 votes

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    0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Katja Steindl supported this idea  · 
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