We require the ability to support dynamic guest counts per night within a single reservation. The system must allow staff to manually override the number of people confirmed for each specific night of the booking.

A single reservation often includes guests with different arrival/departure dates (e.g., 1 person on Night 1, 3 persons on Night 2). The current fixed guest count leads to inaccurate fire safety lists and incorrect billing/pricing.

The reservation module must allow us to:

Manually set and display the confirmed guest count for each individual night within the booking.

Ensure fire lists and pricing automatically update based on this nightly adjustment.

While splitting the reservation could work, perhaps it would be nice to allow a custom guest count by day within a reservation's length of stay to make it easier on users to acknowledge different headcounts for a reservation and properly report total guest count staying on a particular day versus a stay.

As normal

I would like to indicate how many guests are staying each of the nights in a reservation. Similar to how you can edit the price of each individual night within the Pricing tab of a reservation, but instead of editing the price, you would like a feature or a way in which to indicate the number of guests on a reservation in each individual night.

Ja, das wäre äußerst hilfreich!

Gibt es hier auch:
https://feedback.mews.com/forums/918232-mews-operations-pms/suggestions/47048584-change-number-of-pax-during-the-same-stay
und hier:
https://feedback.mews.com/forums/918232-mews-operations-pms/suggestions/44289684-add-a-person-to-an-already-occupied-unit
und hier:
https://feedback.mews.com/forums/955628-reservation-management/suggestions/47652131-multiple-occupancy-for-a-duration-of-stay

Einfach auch mal alles voten. Vielleicht schafft Mews ja auch, die Sachen zusammenzufügen.

Viele Grüße

P.S.: Wir versuchen alle MA zu motiviren, an den Votes die für uns sinnvoll sind teilzunehmen. Wir sammeln das in unserem Intranet.
Wenn da pro Haus 10-15 User dabei sind, dann haben wir bestimmt mehr Schlagkraft.

Hi Simon
Dieses Thema ist bereits seit Januar 2019 von MEWS bemerkt und zur "Idea to be upvoted" erklärt (siehe "Split future reservations").

Leider ist auch bei diesem Thema seither keine weitere Aktion erfolgt.

Auch wir schlagen uns zwangsweise mit dem splitten einer Reservation durch, da es keine andere Möglichkeit gibt. Ärgerlich und zeitraubend.

Es wäre hilfreich wenn Sich die Personenanzahl Tagesweise individuell anpassen lassen würde. Somit ist gegeben, dass die Personenanzahl im Haus immer Stimmt und Produkte sich automatisch anpassen. Gerade bei Kurabgabe und Frühstück ist dies entscheiden.

Hello! to be able to change the number of pax per date like the rate! avoiding insering different reservations. sometimes the same room can be in double fo 2 nights and than in single ....

Yes, please!

The workaround of individual reservations are not ideal as as suggested by others, it becomes messy for all departments.

Dear All,
are there any updates regarding this matter?

This feature is critical for us, as it does not only affect MEWS and housekeeping but also the automated guest reports which are sent to the feratel integration. Furthermore it creates an additional workload and becomes more complex for the receptionists as Chris stated below.

Example for actual situation
1.Additional person will arrive 1 day later, guest tells us before
Dagobert Duck wants to stay from August 10th till August 14th and reserves a room for 1 person (double occupancy possible).
During check- in he says, that his friend arrives on August 11th.
Therefore we can check in Dagobert with 1 person, than we split the reservation for the next days
We have to check in Dagobert. Afterwards we split the reservation into 10th till 11th August (1Pax) and 11th till 14th August (2Pax). Then on the 11th we have to check out Dagobert and check him in again with his friend.
Reservations can only be split once the guest is checked in, as this feature is meant for room changes. If we apply the changes before (hence we get the info a few days prior), we have to manually add an additional reservation to the system and shorten/adapt the other reservation.

2.Additional guest arrives one day later, guest tells us on the same day
Same procedure as described in 1
3.Additional guest arrives later and leaves earlier on August 13th
Split reservation and set 2 persons from August 11th, than shorten reservation for departure date August 13th, after than create a new reservation for August 13th till August 14th with 1 person

Basically we need 3 separate reservations for this case. Single Use from 10th till 11th, Double Use from 11th till 13th and Single Use from 13th till 14th. Either you start splitting (Which is only possible after you check in a reservation) or you create those 3 reservations manually, in any case you always have to check out the old reservation and check in the new reservation.

Last but not least we have to inform our housekeeping team, that the stays checked out were not really departures but actually stayovers.

Hello, what is the update on this?
We encounter the same issue here. We need to be able to change the number of guests for each night in one accommodation to make sure our city tax and occupancy related product are right. Moreover this will ensure our statistics are correct.

Would be great for our hostel as well. Often customers book a dorm private, meaning they decide how many of the rooms are occupied. So maybe 1 night they will stay 4 people in a 4bed dorm, but next night only 3 are staying. Due to fire regulations we need the accurate number of guests in house. Now we then need to make 2 seperate reservations, which is not ideal specifically for housekeeping. since the room is not a departure room that is to be cleaned on the 2nd day.

Hey lovely MEWSies :)
Do you have any updates/further input with the additional information we've provided with the examples?

Hi Aldair,
Simone asked me to answer/clarify for her.

They are selling only entire units (rooms, apartments, lodges), but as there are products, taxes and sometimes additional accommodation fee connected to the person count, this can not be adjusted at the moment.

Easy example:
There is a reservation for an apartment for 5 nights. 1 person is arriving on the second day. They would not have to pay for breakfast and city tax.

More complicated:
There is a lodge with a base rate for 6 people. 5 people stay for the entire stay an 2 more people arrive one night later. In this case, the whole process is getting very complicated, as the person count can not change per night. Additionally, all the "correction products" we have to book right now, are very confusing on the bill as well.

If you need further information, please let us know.
Thank you,
Chris

Persons arriving later to a unit than the already checked in people - cannot be added for only a part of the whole stay. Same with persons departing earlier than the other people of the same unit.
Within in an apartement 2 people stay 2 nights 2 people stay 4 nights.

Persons arriving later to a unit than the already checked in people - cannot be added for only a part of the whole stay. Same with persons departing earlier than the other people of the same unit.
Within in an apartement 2 people stay 2 nights 2 people stay 4 nights.

Completely agree.
We are now handling the issue by making a new reservation for the night with a different number of people.
so 1night reservation - 1 person
then new booking for the date after with 2 persons.
same name and then a task for the reception to check out and back in again.

but that is causing additional hassle in regards to housekeeping noting it as a departure room, when really it is a stayover. keys expiring. etc etc