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  1. Change PAX on inhouse reservations

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    18 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
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    idea to upvote  ·  Ksenia Galtsova responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

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    Chris Maitz commented  · 

    Hey lovely MEWSies :)
    Do you have any updates/further input with the additional information we've provided with the examples?

    Chris Maitz supported this idea  · 
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    Chris Maitz commented  · 

    Hi Aldair,
    Simone asked me to answer/clarify for her.

    They are selling only entire units (rooms, apartments, lodges), but as there are products, taxes and sometimes additional accommodation fee connected to the person count, this can not be adjusted at the moment.

    Easy example:
    There is a reservation for an apartment for 5 nights. 1 person is arriving on the second day. They would not have to pay for breakfast and city tax.

    More complicated:
    There is a lodge with a base rate for 6 people. 5 people stay for the entire stay an 2 more people arrive one night later. In this case, the whole process is getting very complicated, as the person count can not change per night. Additionally, all the "correction products" we have to book right now, are very confusing on the bill as well.

    If you need further information, please let us know.
    Thank you,
    Chris