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  1. 67 votes

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    15 comments  ·  Mews Guest Journey » Kiosk  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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    Debbie Astley commented  · 

    I would add to include any proposed changes not only in the Kiosk flow, but also the Online Checkin flow - my ask would be to allow the ID Documentation capture for all guests. This will help security around unmanned properties where the 'stayer' is from the same territory and the simple capture point of the information will deter some. The next level is to then do a realtime validation of such documentation with a Selfie (akin to AirBnB) which i am sure is on the roadmap :-)

    Debbie Astley supported this idea  · 
  2. 11 votes

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    1 comment  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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    Debbie Astley commented  · 

    This would be a great efficiency to back office operations, we receive approx 5,500 BDC messages per month and to have these linked to to the Mews Message centre would be so beneficial. Also, there is a new Message API for BDC which should make a relatively easy integration - one way should suffice as a reply-to would simply route back into the routing email of the guest.

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  3. 21 votes

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    2 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Debbie Astley supported this idea  · 
  4. 3 votes

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    0 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Debbie Astley supported this idea  · 
  5. 3 votes

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    0 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Debbie Astley supported this idea  · 
  6. 5 votes

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    0 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Debbie Astley supported this idea  · 
  7. 105 votes

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    4 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).

    Other bills closed via Commander are not being sent automatically to the guest yet.

    Have a great day,
    Aneta

    Debbie Astley supported this idea  · 
  8. 39 votes

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    0 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    We’re building a feature that lets you automatically redirect products from guest bills to company bills. This will not support routing to a paymaster profile yet, but it may already help you.

    Debbie Astley supported this idea  · 
  9. 53 votes

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    idea to upvote  ·  1 comment  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Debbie Astley supported this idea  · 
  10. 11 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

    Debbie Astley supported this idea  · 
  11. 23 votes

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    unlikely  ·  2 comments  ·  Mews Open API » Connector API  ·  Flag idea as inappropriate…  ·  Admin →

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    Debbie Astley supported this idea  · 
  12. 131 votes

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    idea to upvote  ·  12 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

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  13. 5 votes

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    0 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Debbie Astley supported this idea  · 
  14. 9 votes

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    3 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Debbie Astley supported this idea  · 
  15. 3 votes

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    0 comments  ·  Mews Open API » Connector API  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Debbie Astley supported this idea  · 
  16. 13 votes

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    2 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Debbie Astley shared this idea  · 
  17. 82 votes

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    idea to upvote  ·  1 comment  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Debbie Astley supported this idea  · 
  18. 73 votes

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    1 comment  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

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    Debbie Astley commented  · 

    We are seeing our largest volume of chargebacks from the Chinese market, AliPay eliminates chargebacks and would be commercially very beneficial. Would be keen to nudge this on please Payments Team :-)

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  19. 6 votes

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    idea to upvote  ·  0 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Debbie Astley supported this idea  · 
  20. 8 votes

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    1 comment  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

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    Debbie Astley supported this idea  · 
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