792 results found
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Ability to block the other rooms within a parent room if one of these rooms are being booked
In Mews, it is possible to create a parent room, so one room could be sold as two separate rooms or together (room A + B = parent room). Ideally, we would like to also have the option so that when the customer books room A, room B is automatically removed from sales. This will prevent other people booking the other room.
2 votes -
Invoice
Offer Pay by Invoice to certain companies linked to a voucher or based on rate. We would like to offer certain companies that have a voucher code to book direct with us the option to pay via invoice instead of having to fill in card details.
2 votes -
Informationen in Anfrage- und Optionsmails
Bei den Anfrage- und Optionsmails wird automatisch die Anreiseinfo des Zimmers mit gesendet. Da der Gast aber noch nicht gebucht hat ist es nicht wünschenswert das er bereits den Wlan-Code für das jeweilige Apartment erhält. Eine separate Anfrage- und Optionsmail nur mit der Aufstellung des Preises wäre wünschenswert.
2 votes -
Remove guest count in booking engine for bookable services that are independent of guest count
For a bookable service for space like parking or bike, or similar a guest /adult count doesn’t make sense. It should be possible to disable the adult count field in the booking engine for that bookable service somehow.
See https://community.mews.com/how-do-i-2/how-do-i-setup-a-booking-engine-without-guest-count-1676 for reference
2 votes -
Add {bill} to Bill sent email template body
The {bill} placeholder is already available to add in the subject of the Bill sent email template, however this placeholder is not available for the body of the email. Adding the {bill} placeholder to the body of the email template, would give additional options to this email.
2 votes -
Wiederkehrender Gast
Wir wünschen uns, dass automatisch erkannt wird, wie oft ein Gast schon im Hotel war und dass ab einem 5. Aufenthalt der Gast ein Stammgast ist und speziell markiert wird automatisch
2 votes -
Allow changing colors of placeholders
When changing colors of placeholders, it still appears blue on gmail accounts. Would be great to allow the change of color to apply across all apps to make it more consistent with overall branding for each property
2 votes -
Task
It would be very useful to have a function in Mews to duplicate tasks. When you would open a task and change its day, it would automatically create a new task instead of updating the existing one. Less clicks, more happy users.
2 votes -
Promoting bookable service on the Kiosk
Having the possibility to promote other bookable service (especially hourly service such as spa, bikes, meeting rooms) on the Kiosk.
2 votes -
Pictogram and accomodation type
We would like to submit a few modifications regarding the Mews Booking Engine, which is used by a variety of hotels with different concepts.
Choice of pictogram: We would like each user to have the option to select a pictogram based on the type of accommodation they manage, for example, a "house" pictogram instead of "bunk bed."
Clarification on pricing: Below the price, it currently states "per room/per night." We request that this be changed to "per accommodation," and this should also apply in all languages version. Or give the possibility to choose if we want it per room or…
2 votes -
Show alerts to inform about importan information to guest
It would be great if relevant information for specific times can be shown as an alert message in the booking engine.
Guest searches for a room during a certain periond and a message is getting shown, which is triggered by an either defined date range for the time of booking or time of stay.
This would be helpful for:
-restaurant closures during the time the guest does stay
-renovations going on in the hotel
-certain hotels services are not available during the staying period
-could also be used for advertising special events in the hotel2 votes -
Allow guests to edit personal data in new guest portal
Since the new guest portal release, once a guest has checked in they are no longer able to edit their personal details including phone number or credit card.
I'm not sure why this feature was removed? If a guest adds their info at the time of booking, it would be helpful if they can amend their own data if things were to change closer to their arrival time.2 votes -
"Booking Abandoned": Enable it for Availability Block Reservations Picked up in the BE
There exists a "Booking Abandoned" flow (the 15mins offset) in the booking engine configuration. However, this flow does not apply to Availability Block Reservations picked up via that same booking engine link. It would be great to consider the same rule for these types of reservations as well.
2 votes -
Improve SMS messaging
The SMS Service Add on Subscribtion is a good Idea, but it might can be improved as following:
1.) The way this product add-on is being priced is not a good fit for smaller hotels. Why can't there be pure pay-as-you go model, maybe with a higher individual SMS charges, but only on the acutal volume sent? I mean, the cary over that remains from the 50 € each month for us cannot ever be consumed...
2.) Track clicks: currenty there is no way to know if the sent sms messages are actually improving online check-in rates. It would be…2 votes -
Ability to limit available languages in the booking engine
We want to restrain the possibility of the selection language in the Mews booking engine. For example, we only want that the client can utilize the English and Español version.
Can you develop a function (check box in a list for example) which permit that ?
Thank you for listening to our request.2 votes -
Warning on cashlisted profiles in billing
Guests that are marked with cashlist also need the same warning in billing, as the blocklisted guests get.
2 votes -
Create and alert when guest has a different gender from the room type.
Set up an alert in Mews to notify when a guest's gender does not match the room's designated gender. For example, if a guest's profile is marked as Male but the room is designated for a Female, Mew will display an alert: "The guest's gender does not match the room type. Would you like to proceed with the check-in?"
2 votes -
split capacity by age category or day of week
- We would like to make it possible to add a baby and a child (up to 12 yo) on some rooms, but in MEWS I can only put extra capacity for either 1 or 2 people. When I put down 2 people it gives guests the option to put two children up to 12yo in the room. Is it also possible to distinguish age groups in this capacity? So that guest can only add 1 child and 1 baby, and not two children?
2 votes -
Show serviced promotions as sold out when fully booked
At our property we have limited parking spots available to our guest. At this moment the option to book a parking spot is hidden in the list of products in the engine when parking is fully booked. However, it would be great if the bookings engine could show it as sold out/fully booked. This would help us receiving fewer questions and not having to disappoint guest when we let them know they cannot park after they made their room reservation.
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Hide Categories without availability
For us, there is no reason for still show any categories without availability. It's only a distraction to the potential guest. Please add a function which allows to hide the non available categories.
2 votes
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