Bill as Package on Kiosk
When property has a bill as package enabled for the a product, while the product is hidden on the invoice, it remains to be displayed on the Kiosk during check-in.
Properties are required to hide some product to be displayed since it is expected to be hidden from the guest such as a commission adjustment product .
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cm
commented
It is critical that items that are billed as a package are not visible on the guest kiosk. This leads to constant debates, as the guest always argues that they did not book this and that it should be taken off the bill.
The only alternative is not to use the tablet to avoid discussing it with the guest, which is clearly not a solution. A rule to exclude bill as package products form visibility on the kiosk, or a tick box in the product "exclude for guest view" would be really helpful. -
Jean-Philipp SPIESS
commented
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Knigge, Sanne
commented
I agree! If we sell a package with roomnight, breakfast, welcome ********, dinner etc for several nights it even shows for all nights. Display of the name of the rate would be sufficient if added products are 'bill as package'.