It is critical that items that are billed as a package are not visible on the guest kiosk. This leads to constant debates, as the guest always argues that they did not book this and that it should be taken off the bill.
The only alternative is not to use the tablet to avoid discussing it with the guest, which is clearly not a solution. A rule to exclude bill as package products form visibility on the kiosk, or a tick box in the product "exclude for guest view" would be really helpful.
cm
supported this idea
·
It is critical that items that are billed as a package are not visible on the guest kiosk. This leads to constant debates, as the guest always argues that they did not book this and that it should be taken off the bill.
The only alternative is not to use the tablet to avoid discussing it with the guest, which is clearly not a solution. A rule to exclude bill as package products form visibility on the kiosk, or a tick box in the product "exclude for guest view" would be really helpful.