782 results found
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Traditional Chinese translation
Add traditional Chinese translation in the system. (for example the mail templates)
Now we only have simplified Chinese in the translation.2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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improve managing companies
now it takes a long time to link companies to a master. as you always have to scroll (remembering where you were), click in, add master. and wait for 4, 5 sec and then go back to companies, scroll again, click in ...
instead of - better - be in the master and just add the companies
21 votesIdea that requires more feedback from all of you! How to improve managing of companies? Thanks in advance!
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Add "custom" as a receiver for "Booker Confirmation"
When sending a "Booker confirmation" it would be great to also be able to chose a "custom" receiver and type in the email address. This is possible for the "Confirmation" but not for the "Booker Confirmation".
25 votes -
Differentiate hotel collect and ota collect bookings
It would be very helpful for the front desk to obviously see in the Travel Agency Contracts section whether a booking from Expedia/Booking.com/Agoda/etc is with hotel or ota collect payment method
42 votes -
9 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Different rates acording to the device used to enter the booking engine
OTAs are now pushing special rates for phone apps. We should be able to do the same to maintain parity with the main OTAs.
19 votes -
“Airline” rates scheme - base price (non-refundable) + insurance
The idea has been already verified in other areas, such as airlines or cruises. All rates would be non-refunduble by default. On top of each rate, the guest could purchase an additional product (something like an “insurance”) that would make the rate refundable; however, the “insurance” itself would not be refundable.
There could be more levels of “insurance” - e.g. “cancel up to 1 week prior to the arrival” and “cancel anytime”. The second option in this case should be obviously more pricey.
Generally speaking, the price of the “insurance” should always cover the costs of maintaining the empty room…
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Option to choose or change guest preferred language in Commander
option to choose the language in a guest profile. Now many times the guest does not fill in the language and automatically becomes everything in english. We (as receptionist) want the possibility to do it manually
10 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Add travel agency and date to the email "Failed to settle reservation automatically"
At the moment, in the email which is send to the properties there is missing the travel agency and the date of the reservations. Those two extra information would be great to have as it allows to have all the information at the first sight without going into the reservation. E.g. when it is a failed settlement at the same day of the arrival, we would ignore this email, as the guest will then pay later upon check-in.
20 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Being able to put an EMERGENCY CONTACT in the registration card
Since we are responsible of a lot of people somehow, would be nice to have the option to add an Emergency Contact in the registration card that they have to sign when they check in house. In case of incident, we can contact a family member.
10 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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customizable rows in "add new customer" in group section.
It would be practical to fill all the necessary information straight from the "add new customer section" so we do not have to enter each profile just to fill few more rows.
17 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Language in profile guest
There is not enough language speaking choice in the guest profile. For instance, there is no "arabic". This could be improved
10 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Hi, could there be an option to get a notification (on email) once you recieve a message from the guest via Navigarot? This would be very he
Hi, could there be an option to get a notification (on email) once you receive a message from the guest via Navigator? This would be very helpful.
7 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Move a Credit card to another profile
Sometimes a guest fill out his CC details in another profile and the holder name is different. In order to have to correct informations, it would be good to move a CC number in another guest profile.
26 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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One company, one rate
When making a booking with a company name with a negotiated rate, the negotiated rate dedicated to the company and only this one appears .
17 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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7 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Customizable Online Check-in requirements
As many guests utilize online check-in before arrival, it is currently designed to ask for only legally required details as part of the form. Many properties, however, would prefer to collect specific pieces of data that may not be included as part of that legal obligation. For this reason, implementing optional or customizable fields for online check-in would help properties to prioritize the data that is valuable to them.
372 votesHi everyone, we know this idea was logged a long time ago and we thank you for the feedback and ideas about how to improve the system. We do keep an eye on these requests and how they're progressing and we recognise we have room to improve in terms of providing feedback.
This idea has become a large group of different requests, so I want to clarify the intention and progress related to this. Please do reply and comment as necessary.
We have previously made progress towards a big part of the original intent of this idea by introducing a 'Check in form' configuration in Mews Operations. You can find more details on this in our help guides here. We are not yet marking this as complete until we deliver some further enhancements to which guests the data can be configured for. We plan to share more on this…
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Round prices to whole numbers in Booking Engine
Introduce rounding for the prices based on preference of the property.
84 votes -
More flexible with the Check- in Bill
The guests there bill has to stand on fully- paid before they can check in threw kiosk. Give the hotel the oppurtunity to choose if this is necessary. (excluding city tax, for example)
10 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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icons
Create icons for food intolerances or allergies.
At the same time, breakfast list control should show up this information to the employees.15 votes
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