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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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156 results found

  1. It would be beneficial to define which purchasable products can be associated with each warehouse. For example, if you have one warehouse for boutique products and another for the wine cellar, it doesn’t make sense to store or count wine bottles in the boutique warehouse, or boutique items in the wine cellar. Establishing this separation would also simplify stock-taking processes and help identify irrelevant or misplaced items more easily during inventory checks.

    2 votes

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  2. il serait pratique d'avoir un clavier numérique pour la prise de commande car sur une grande table il faut faire le menu avec choix 1 par 1 donc perte de temps.

    2 votes

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  3. When creating a purchase order, there is a “Notes” field where important information can be entered. However, this field is not included when the purchase order is exported as a PDF. This information should be part of the PDF export, as it appears to have been overlooked during development.

    2 votes

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  4. When many orders are open at the same time, it is often very idle to find the right one. Although you can filter by table number, only your own orders are displayed sorted and then the rest below.
    It would be great to have a field with a cross-search, in which you could simply enter name or room number or table number etc. and then find the order.
    LG
    Niclas

    2 votes

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  5. Die PDF-Reports sind aktuell äußerst unpraktisch formatiert.

    Ein PDF-Report nimmt ca. 3 mal so viele Seiten in Anspruch wie ein vergleichbarer Excel-Report der vernünftig formatiert wurde. (Spalten minimiert + alle Spalten auf einer Seite dargestellt)

    Für das PDF:
    wesentlich kleinere Schriftgröße wählen
    Abstände zwischen Schrift und Zellenwänden wesentlich reduzieren

    Dies stellt ein Problem dar, da in unserem Haus viele Reports für Auditzwecke gedruckt und archiviert werden müssen.

    2 votes

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  6. Products should be able to be snoozed from the POS to avoid confusion for the users, not only from the online ordering.

    2 votes

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  7. It should be possible to deactivate the "Next Course" receipt for certain product categories (e.g. Beverages) in order to avoid that a call-off receipt for beverages is always created if they may have been assigned to a wrong course.

    2 votes

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  8. Hello MEWS POS Team,

    while using the audit log, we noticed that table transfers (moving an order from one table to another) are not clearly identifiable or labeled.

    For better traceability, it would be very helpful if the audit log clearly documented:

    Who performed the table transfer

    From which table the order was moved

    To which table the order was transferred

    Timestamp of the action

    A clear label or code for the event

    At the moment, the existing codes in the audit log are not self-explanatory. We kindly ask for a clear identification and documentation of table transfers in the…

    2 votes

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  9. Il serait bien de proposer la personnalisation de la liste des famille de produit afin de pouvoir suivre le chiffre d'affaire indépendamment des catégories de produits

    2 votes

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  10. We would appreciate being able to export sales data that includes modifiers. Currently the data is there as I can see it when opening a single invoice record, but there is no way to pull it out en masse and statistically analyze it. Just a column in the csv export would be sufficient.

    2 votes

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  11. We would like to see in POS if the guest has pre-authorized credit card on room - so the guest can set food & beverage on his room bill.

    2 votes

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  12. Be able to create a discount with a limit per month or day (or other time lag). And autoreset the discount at the end of the time lag/month.

    2 votes

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  13. Currently there is a field called "Auto printer mode" which allows to select the number of tickets to be printed for each order. But this field does not work for production printers, only for receipt and cash drawer printers) and the only solution is to attach a printer several times to an outlet if an order ticket should be printed several times. This means reentering the printer definition (IP address, model, etc.) several times, as there is no way to simply duplicate a printer with a button. Why not adding a field in the printer definition which specifies how many…

    2 votes

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  14. When taking in a new item in ie White wines-folder it would be good to automatically change the icon color for the same as the others.

    2 votes

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  15. The possibility of changing the design of the reciepts for the guests would be much appreciated. At least just the top picture, which by now just is an extract from a google maps-like overview of the area. This does not look very professional - the company logo, for instance, would be much more applicable.
    Also, as others have mentioned, it would be much more professional is the products in the bundles could not be shown by default, as I don't think this necessarily is relevant info for the guests. Especially not if the bundle is made up by split products…

    2 votes

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  16. Currently the paiement methods appear in alphabetical order, and there is no way to influence the place of the payment method. If we want to see the most frequently used payment methods at the beginning, and avoid scrolling, there is no way to influence the order. A nice feature would be to determine in which order they appear. For example: room transfer, credit card, cash, prepayment, etc.

    2 votes

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  17. The inability to use the "Code Régal" or the "SKU Code" in the search for items during the entry of delivery notes.

    2 votes

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  18. Hallo liebes Team,

    wir bieten im Restaurant Speisen vor Ort und zum liefern an.
    Da es hier zwei unterschiedliche Steuersätze gibt mussten wir hierfür eine Lösung finden. Wir haben aktuell dafür zwei Umsatzzentren und 1 Preisbook mit 7 % angelegt. Im Grunde funktioniert es.

    ABER: es passieren hier sehr schnell viele Fehler in der Anwendung.
    Es wird schnell das falsche Umsatzzentrum angewählt oder das umschalten auf mitnehmen vergessen.

    Mein Vorschlag wäre es, die Tische mit den entsprechenden Umsatzzentren zu verbinden. Wir haben ein Tischplan erstellt, mit zusätzlichen Tischen, wo wir das Essen usw. zum liefern draufbuchen können. Das ist für…

    2 votes

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  19. Not taking away anything from the report as it is helping, but It would be so helpful, if there was a box that reported the gross sales for each outlet

    I.e.

    • Bar
    • Restaurant
    • etc

    At the moment, each manager is manually, adding up these figures to see what business each outlet did the previous day.

    Please look into it as it’s such an obvious one

    2 votes

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  20. Unter der Zeile Ausführender Mitarbeiter auf unseren Inforechnungen benötige ich ein Feld zum Ausfüllen für:
    - Zimmernummer
    - Trinkgeld
    - Name
    - Unterschrift

    2 votes

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