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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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146 results found

  1. We would like to see in POS if the guest has pre-authorized credit card on room - so the guest can set food & beverage on his room bill.

    2 votes

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  2. Be able to create a discount with a limit per month or day (or other time lag). And autoreset the discount at the end of the time lag/month.

    2 votes

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  3. Currently there is a field called "Auto printer mode" which allows to select the number of tickets to be printed for each order. But this field does not work for production printers, only for receipt and cash drawer printers) and the only solution is to attach a printer several times to an outlet if an order ticket should be printed several times. This means reentering the printer definition (IP address, model, etc.) several times, as there is no way to simply duplicate a printer with a button. Why not adding a field in the printer definition which specifies how many…

    2 votes

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  4. When taking in a new item in ie White wines-folder it would be good to automatically change the icon color for the same as the others.

    2 votes

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  5. The possibility of changing the design of the reciepts for the guests would be much appreciated. At least just the top picture, which by now just is an extract from a google maps-like overview of the area. This does not look very professional - the company logo, for instance, would be much more applicable.
    Also, as others have mentioned, it would be much more professional is the products in the bundles could not be shown by default, as I don't think this necessarily is relevant info for the guests. Especially not if the bundle is made up by split products…

    2 votes

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  6. Currently the paiement methods appear in alphabetical order, and there is no way to influence the place of the payment method. If we want to see the most frequently used payment methods at the beginning, and avoid scrolling, there is no way to influence the order. A nice feature would be to determine in which order they appear. For example: room transfer, credit card, cash, prepayment, etc.

    2 votes

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  7. The inability to use the "Code Régal" or the "SKU Code" in the search for items during the entry of delivery notes.

    2 votes

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  8. Hallo liebes Team,

    wir bieten im Restaurant Speisen vor Ort und zum liefern an.
    Da es hier zwei unterschiedliche Steuersätze gibt mussten wir hierfür eine Lösung finden. Wir haben aktuell dafür zwei Umsatzzentren und 1 Preisbook mit 7 % angelegt. Im Grunde funktioniert es.

    ABER: es passieren hier sehr schnell viele Fehler in der Anwendung.
    Es wird schnell das falsche Umsatzzentrum angewählt oder das umschalten auf mitnehmen vergessen.

    Mein Vorschlag wäre es, die Tische mit den entsprechenden Umsatzzentren zu verbinden. Wir haben ein Tischplan erstellt, mit zusätzlichen Tischen, wo wir das Essen usw. zum liefern draufbuchen können. Das ist für…

    2 votes

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  9. Not taking away anything from the report as it is helping, but It would be so helpful, if there was a box that reported the gross sales for each outlet

    I.e.

    • Bar
    • Restaurant
    • etc

    At the moment, each manager is manually, adding up these figures to see what business each outlet did the previous day.

    Please look into it as it’s such an obvious one

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  10. Extending bundle to online ordering: bundling starter. + main + dessert the same way you have it on Food delivery app

    2 votes

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  11. be able to take a pre-authorisation when oppening a tab

    2 votes

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  12. Ajouter une ligne pourboire sur l'addition papier que l'on présente au client, plutôt que de présenter une tablette sur laquelle le client ne voit même pas son addition

    1 vote

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  13. Ich habe eingestellt, dass bei digital ordering, über QR Code die Gäste automatisch eine 4 Euro Roomservice Gebühr (pro Bestellung) verrechnet bekommen.

    Dies gilt leider nun für ALLE QR BESTELLUNGEN auch von der Terrasse vor der Bar.

    Hier braucht es dringend eine Splitting:
    A) Hotelzimmer Bestellungen (plus 4 Euro) und
    B) Ordering von Restaurant, Lobby, Bar oder Terrasse (=gebührenfrei!)

    Bitte um Unterstützung für dieses Voting ;O)
    Dankeschön!

    1 vote

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  14. Wenn ein Gast vom Zimmer aus per QR Code bestellt, bekommen wir den "einen
    Beep am S007" nicht mit!
    Wenn dann sehen wir nur aus Zufall, dass wir eine Roomservice Bestellung haben, wenn wir AKTIV alle 30 Min auf das S700 schauen.

    Das kann aber nicht die Lösung sein! Wir bitten die Entwickler nach einer Lösung zu suchen, z. B.
    - Automatischer Bon Druck bei Eingang einer digitalen Bestellung
    - Alternativ Automatische Email bei Bestellung

    Wir empfinden dies als ein sehr dringendes Problem, zu dem es eine schnelle technische Lösung braucht!

    1 vote

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  15. Es sollten von allen Gästen, auch den Mitreisenden, die Ernährungsanforderungen bzw. Allergien in den verknüpften Programmen erscheinen (Aleno). Für den Anfang wäre eine komplette Liste auch schon gut. Aber aktuell gibt es nur den Bucher/Hauptgast mit den Allergien.

    1 vote

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  16. Currently, comp-articles are only visible in a separate discount report and are missing from the standard revenue reporting in Mews POS. Since other types of discounts are already included in the general reports, it would be beneficial to have comp-articles integrated there as well. This would ensure a more consistent and comprehensive overview of all transactions

    1 vote

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  17. Hi everyone,

    I’d like to propose a feature that I believe would benefit many of us managing teams in Mews.

    At the moment, it’s only possible to check worked hours per employee per day by opening each employee profile individually (and only via the app). This makes payroll processing quite time-consuming.

    Suggested improvement:A centralized monthly report that shows, for all employees:

    Hours worked per day

    Worked days overview

    Total hours worked per employee per month

    Having this in one clear report would significantly streamline payroll administration and reduce manual work.

    If you also find this useful, please upvote so we…

    1 vote

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  18. Currently, when creating a purchase order in Mews POS, I can select a supplier, but all purchasable products remain available for selection regardless of the chosen supplier.

    This creates inefficiencies and increases the risk of ordering incorrect items. Ideally, it should be possible to associate products with specific suppliers and automatically filter the product list based on the selected supplier during order creation.

    Suggested improvement:

    Allow products to be linked to one or multiple suppliers.
    When creating a purchase order, display only the products associated with the selected supplier.
    Optionally, provide a way to override or expand the list if…

    1 vote

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  19. It would be beneficial to define which purchasable products can be associated with each warehouse. For example, if you have one warehouse for boutique products and another for the wine cellar, it doesn’t make sense to store or count wine bottles in the boutique warehouse, or boutique items in the wine cellar. Establishing this separation would also simplify stock-taking processes and help identify irrelevant or misplaced items more easily during inventory checks.

    1 vote

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  20. Allow F&B team members to swipe the room, similar to how Housekeeping marks it as clean, but instead mark it as “Having breakfast,” with the room status changing color OR SHOWING A CUP OF COFFE

    1 vote

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