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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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135 results found

  1. Il serait impératif de mettre en place le système de réclame directement sur le produit. A l'heure actuelle il est nécessaire de créer un Bundle avec un produit pour lui attribuer une réclame par défaut. Pouvez vous mettre en place le système de réclame directement sur les produits, cela éviterait un bon nombre d'erreur et de doublons lors d'un service. Cela permet aussi de communiquer directement la bonne information à la cuisine.

    2 votes

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  2. Bonjour, serait il possible de faire en sorte que lorsque une modification est réalisée sur le back office celle ci se synchronise automatiquement sur le POS. Il serait aussi super de pouvoir gérer les interfaces et le positionnement des articles directement via le back office pour que cela se mette en application sur le POS

    2 votes

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  3. The inability to use the "Code Régal" or the "SKU Code" in the search for items during the entry of delivery notes.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  4. Hallo liebes Team,

    wir bieten im Restaurant Speisen vor Ort und zum liefern an.
    Da es hier zwei unterschiedliche Steuersätze gibt mussten wir hierfür eine Lösung finden. Wir haben aktuell dafür zwei Umsatzzentren und 1 Preisbook mit 7 % angelegt. Im Grunde funktioniert es.

    ABER: es passieren hier sehr schnell viele Fehler in der Anwendung.
    Es wird schnell das falsche Umsatzzentrum angewählt oder das umschalten auf mitnehmen vergessen.

    Mein Vorschlag wäre es, die Tische mit den entsprechenden Umsatzzentren zu verbinden. Wir haben ein Tischplan erstellt, mit zusätzlichen Tischen, wo wir das Essen usw. zum liefern draufbuchen können. Das ist für…

    2 votes

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  5. Not taking away anything from the report as it is helping, but It would be so helpful, if there was a box that reported the gross sales for each outlet

    I.e.

    • Bar
    • Restaurant
    • etc

    At the moment, each manager is manually, adding up these figures to see what business each outlet did the previous day.

    Please look into it as it’s such an obvious one

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  6. Extending bundle to online ordering: bundling starter. + main + dessert the same way you have it on Food delivery app

    2 votes

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  7. be able to take a pre-authorisation when oppening a tab

    2 votes

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  8. When creating a purchase order, there is a “Notes” field where important information can be entered. However, this field is not included when the purchase order is exported as a PDF. This information should be part of the PDF export, as it appears to have been overlooked during development.

    1 vote

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    idea to upvote  ·  0 comments  ·  Back office  ·  Admin →
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  9. Provide blank fields in the supplier record to capture details such as minimum order quantities, delivery charges, and other useful supplier-related information.

    1 vote

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  10. Customisation of menu listing on POS handheld payment terminal for staff.

    I see it as a fundamental flaw, that menus on the handheld terminal are shown by creation date and that there is no way to rearrange them. Which makes it an incredibly time consuming and tedious task to reorder them so that the most prevalent product sales appears first, to minimise time spent on scrolling through categories. This may be only be 10 seconds. But times ✖️ that by every product you enter for every sale that you do. Not only to mention the lack of efficiency on busy…

    1 vote

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  11. Kitchen tickets should automatically group identical products even if they originate from bundles, so that identical items appear as “3 × Starter” instead of three separate lines.

    The problem

    We run a daily half-board menu in our hotel restaurant (as many other do too):

    Starter
    Soup
    Main course (choice: Meat / Fish / Vegetarian)
    Dessert

    The logical setup in Mews POS is to create this as a product bundle with a choice for the main course.

    However, when the same bundle is ordered multiple times (for example 3 menus with different main courses), the kitchen ticket does not group identical…

    1 vote

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  12. We often have the case that guests switch to the bar after the meal. We would like to avoid guests having to sign their bill several times in the evening.
    To do this, we have to merge tables again and again. Although this function is available in POS, I know it more intuitively from other POS (example Lightspeed). Especially when many orders are open at the same time, it is very complicated to find the table that you want to merge with the other table. Especially if you use several table layouts.

    In addition, it is not entirely self-explanatory which…

    1 vote

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  13. When many orders are open at the same time, it is often very idle to find the right one. Although you can filter by table number, only your own orders are displayed sorted and then the rest below.
    It would be great to have a field with a cross-search, in which you could simply enter name or room number or table number etc. and then find the order.
    LG
    Niclas

    1 vote

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  14. At the bottom of the cart, even if oper orders are disabled, the send order button is still present next to the shortcut and the three dots for other payments methods.
    So the button is confusing and useless. We kindly ask you to hide it if open orders are disabled.
    Thanks
    Mattia

    1 vote

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  15. We would need to be able to enable/disable the send offer button when on check out. It can help the UX to be simpler, leaving only the essential parts that are needed.
    Mattia

    1 vote

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  16. Die PDF-Reports sind aktuell äußerst unpraktisch formatiert.

    Ein PDF-Report nimmt ca. 3 mal so viele Seiten in Anspruch wie ein vergleichbarer Excel-Report der vernünftig formatiert wurde. (Spalten minimiert + alle Spalten auf einer Seite dargestellt)

    Für das PDF:
    wesentlich kleinere Schriftgröße wählen
    Abstände zwischen Schrift und Zellenwänden wesentlich reduzieren

    Dies stellt ein Problem dar, da in unserem Haus viele Reports für Auditzwecke gedruckt und archiviert werden müssen.

    1 vote

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  17. le rapport « Prix moyen par couvert » permet d’analyser les performances sur une période donnée (chiffre d’affaires, couverts, ticket moyen), mais il ne détaille pas, pour chaque jour, un nombre de couverts pour le service du midi et un nombre de couverts pour le service du soir sur des lignes distinctes.

    1 vote

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  18. In the app, when doing a room charge, the operator does not know who's the onwer of the room.
    We would need an icon or something to show who's the owner of that room.
    In case i push the room charge to another person of the room, in the PMS another bill is created, leading to manual merge operation in case (most cases) one person pays the bill for the whole room.

    1 vote

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  19. Hello,
    at the moment the web dashboard allows you to set more than one fiscal printer, but at the end when you try to print the invoice the system returns an error. More than one fiscal printer per outlet seems not possible.
    For very wide outlets we would need to set more than one fiscal printer.
    Thanks
    Mattia

    1 vote

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  20. Products should be able to be snoozed from the POS to avoid confusion for the users, not only from the online ordering.

    1 vote

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