Skip to content

Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

Categories

177 results found

  1. When taking in a new item in ie White wines-folder it would be good to automatically change the icon color for the same as the others.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. The possibility of changing the design of the reciepts for the guests would be much appreciated. At least just the top picture, which by now just is an extract from a google maps-like overview of the area. This does not look very professional - the company logo, for instance, would be much more applicable.
    Also, as others have mentioned, it would be much more professional is the products in the bundles could not be shown by default, as I don't think this necessarily is relevant info for the guests. Especially not if the bundle is made up by split products…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Currently the paiement methods appear in alphabetical order, and there is no way to influence the place of the payment method. If we want to see the most frequently used payment methods at the beginning, and avoid scrolling, there is no way to influence the order. A nice feature would be to determine in which order they appear. For example: room transfer, credit card, cash, prepayment, etc.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. The inability to use the "Code Régal" or the "SKU Code" in the search for items during the entry of delivery notes.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Hallo liebes Team,

    wir bieten im Restaurant Speisen vor Ort und zum liefern an.
    Da es hier zwei unterschiedliche Steuersätze gibt mussten wir hierfür eine Lösung finden. Wir haben aktuell dafür zwei Umsatzzentren und 1 Preisbook mit 7 % angelegt. Im Grunde funktioniert es.

    ABER: es passieren hier sehr schnell viele Fehler in der Anwendung.
    Es wird schnell das falsche Umsatzzentrum angewählt oder das umschalten auf mitnehmen vergessen.

    Mein Vorschlag wäre es, die Tische mit den entsprechenden Umsatzzentren zu verbinden. Wir haben ein Tischplan erstellt, mit zusätzlichen Tischen, wo wir das Essen usw. zum liefern draufbuchen können. Das ist für…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Not taking away anything from the report as it is helping, but It would be so helpful, if there was a box that reported the gross sales for each outlet

    I.e.

    • Bar
    • Restaurant
    • etc

    At the moment, each manager is manually, adding up these figures to see what business each outlet did the previous day.

    Please look into it as it’s such an obvious one

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Unter der Zeile Ausführender Mitarbeiter auf unseren Inforechnungen benötige ich ein Feld zum Ausfüllen für:
    - Zimmernummer
    - Trinkgeld
    - Name
    - Unterschrift

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Extending bundle to online ordering: bundling starter. + main + dessert the same way you have it on Food delivery app

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Today, customers are not notified by a push alert when their order is ready. In addition to the written message on the DO (Delivery Order) interface, it would be great to have the option of sending a push notification to the customer's mobile device.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. be able to take a pre-authorisation when oppening a tab

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. • Automatic room updates whenever the room changes.
    • The reservation number shown alongside the room number.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. The possibility to use one link/QR code where the guest enters their room number instead of having unique QR codes for each room. This would allow us placing the one link into other digital resources for the guests for ex. guest app or email communication.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Currently there is no option to set up a time slot for breakfast menu and for a la carte menu. All the items are displayed all day long. The only way to inform the customer is to leave a note in the Shipping information field, so it is the first thing displayed above the menu. However, this solution does not guarantee the guest would not place a breakfast order at night.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Currently, discount reports only display the total discount amount. There is no breakdown of the discounted products by VAT rate (e.g., 0%, 7%, and 19%). Adding a VAT-based breakdown would simplify reviews and ensure more accurate tax reporting and analysis.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Currently, discount reports only display the total discount amount. There is no breakdown of the discounted products by VAT rate (e.g., 0%, 7%, and 19%). Adding a VAT-based breakdown would simplify reviews and ensure more accurate tax reporting and analysis.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Could you please confirm if it is possible to schedule an automatic monthly export or report for credit card and cash tips collected through Mews POS?

    Our HR and payroll department needs to receive the total tips (broken down by employee / server) at the end of each month to process them directly into payroll.

    If this automated scheduling is available, could you advise on:

    How to configure the automatic email delivery to our HR team (frequency, format such as CSV/Excel).

    Whether tips can be itemized per staff member in this automated report.

    The best alternative or workaround if automated…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Back office  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Bonjour,

    Pourrions nous avoir une fonction "défusionner" ? Car parfois on fusionne le mauvais groupe et apparemment il n'y a pas de moyens de défusionner.

    Merci

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Bonjour,
    Lorsque nous sommes dans l'onglet ARTICLES d'une réservation, Commandes produits nous pouvons annuler l'article mais pas le recréer si besoin.
    Car souvent le client annule sa prestation puis souhaite la réserver de nouveau.
    Au lieu d'aller dans ajouter produit, serait-il possible de cliquer sur un bouton qui permet de recréer la prestation directement.

    Merci par avance

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Bei einer vollbesetzten Tafel/Tisch/Gruppe von vielen Gästen muss der Servicemitarbeiter den Tisch beim Bezahlen aufteilen. Er zieht sich die jeweiligen Produkte aus der Gesamtliste heraus, die der entsprechende Gast zahlen möchte. Leider werden bei der Rechnungsstellung die Produkte nicht zusammengefasst, so dass der Servicemitarbeiter viel Zeit dafür aufopfern muss, die Liste hoch und runter abzufahren um die jeweiligen Produkte zu finden. Es ist absolut selbsterklärend und bei anderen Systemen auch der Standart, dass Produkte, die auf dem selben Tisch liegen, beim Bezahlvorgang zusammengefasst werden. Alles andere ist Quatsch!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Bei einer vollbesetzten Tafel/Tisch/Gruppe von vielen Gästen muss der Servicemitarbeiter den Tisch beim Bezahlen aufteilen. Er zieht sich die jeweiligen Produkte aus der Gesamtliste heraus, die der entsprechende Gast zahlen möchte. Leider werden bei der Rechnungsstellung die Produkte nicht zusammengefasst, so dass der Servicemitarbeiter viel Zeit dafür aufopfern muss, die Liste hoch und runter abzufahren um die jeweiligen Produkte zu finden. Es ist absolut selbsterklärend und bei anderen Systemen auch der Standart, dass Produkte, die auf dem selben Tisch liegen, beim Bezahlvorgang zusammengefasst werden. Alles andere ist Quatsch!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?