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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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122 results found

  1. Having a different Logo depending on the Outlet on bills etc., because de Outlets heva different names and Logos

    9 votes

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    0 comments  ·  Other  ·  Admin →
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  2. Improving the connection between Mews POS and PMS to allow for F&B products such as breakfast, lunch, and dinner packages to be sent to POS. This will help improve efficiency so that the F&B team can create forecasts with information in one place.

    9 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. I would like to have the stay dates included to the product checklist. We're using the product checklist at the host desk in breakfast and we would like to see at first glance if it's guests' first time having breakfast or if they had breakfast before. We can then either explain the breakfast buffet set-up or 'welcome back the guest.

    8 votes

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    idea to upvote  ·  2 comments  ·  Other  ·  Admin →
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  4. The ability to process a sale and send it as an invoice in the POS without registering it as a payment. This ensures the invoice remains open until the payment is received in the bank.

    8 votes

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  5. A notification (physical receipt or digital notification) once order item is ready for pick up (from kitchen/bar) for service staff. Especially helpful in environments that have "runners" who only serve but do not take orders.

    8 votes

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    1 comment  ·  Other  ·  Admin →
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  6. It would be useful to be able to send POS charges to more than 1 property in the event that they share F&B outlets.

    8 votes

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    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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  7. Es wäre schön, wenn es möglich wäre die ausgegebenen Bons individueller anzupassen. Wir hätten gerne Preise auf den Bons die in der Küche rauskommen und die Schriftgröße würden wir gerne etwas größer einstellen.

    6 votes

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    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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  8. Possibility to exchange credit card to cash. If customer would like to get coins it would be nice to be able to charge credit card and then exchange it to cash.

    6 votes

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    1 comment  ·  Other  ·  Admin →
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  9. In certain hotels, predefined shift schedules are in place. During these shifts, the revenue recorded in the Mews POS system is expected to be allocated to a specific Revenue Center. Currently, staff members are required to manually assign each order to the appropriate Revenue Center. It would be highly beneficial to have a feature that automatically assigns the Revenue Center according to the time of day. For instance, all revenue generated between 06:00 and 11:00 hours could be automatically directed to the ‘Breakfast’ Revenue Center.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  10. In order to confirm to the tax office that a meal was a business meal, in Germany so-called "Bewirtungsbelege" must be issued by the restaurant and completed by the guest. These are currently only available in printed form. To go further in the direction of paperless, it would be great if these could also be sent by email.

    6 votes

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    1 comment  ·  Other  ·  Admin →
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  11. Add the possibility to choose a delivery slot on Digital Ordering, so that non-immediate deliveries can also be managed by Mews POS.
    Eg. A delivery for tomorrow evening, or for later the same day.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. Allow owner of POS Merchant to configure the mapping between POS and PMS. Having to create support requests to change mapping every time you add new accounting categories, spot any mis-mapping or want to make some internal changes is not productive.

    5 votes

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  13. When splitting the bill from table layout it would be helpful to have multiple splittings at the same time. You could split a bottle of wine between 2-5 persons at once.

    5 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  14. Digital orders should not need to be accepted in the POS and should instead print directly to the assigned printer. We work in a light staffed operation and constantly monitoring a tablet for orders is not efficient. I print out that is clearly visible is much easier for our operation

    5 votes

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  15. POS not being available on iOS is a big blocker for some prospects - majority of employees use iPhones or iPads a

    5 votes

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  16. Currently you need to define separate shortcut grids for Smartphone devices and Pad devices. This means double work when adding new products, and risk of inconsistencies between both device types.

    5 votes

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  17. I will waiters keep forgetting to log off can you put a 15 second timer on the tablets which logs them off automatically?

    This will ensure the right is getting the credit for the order.

    5 votes

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  18. This idea is specifically for the FSC market and a must have. It is asked in every POS demo.

    First, we would need a non-detailed ticket that simply states "1 meal", without any detail and without showing any tax differences.

    Then, customers in France very often ask to sum up the total of the ticket into "2 or + meals" (they just choose the nbre of meals they want on the ticket - which is very generic and does not show the detail of what has been ordered.
    Right now, there is no way to determine on 1 same ticket…

    5 votes

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  19. add the payment in the POS MEWS so that we can invoice a product and charge the customer directly (for the bar, the restaurant...).
    Can also be used with the TPE MEWS for direct billing.

    5 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. Supporting a bar code reader integration. The property wishes to scan products with bar codes.
    They would like to scan physical product such as ''bottle of wine'' and it would automatically add to the guest's bill.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

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