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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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164 results found

  1. Außerdem ist der Küchen-Bon viel zu groß und das Wort zum Mittnehmen an falscher stelle. Jeder Koch guckt Automatisch auf die Gerichte. Es wäre sinnvoller das als letztes auf den Bon oder noch besser direkt vor der Speisenauflistung stehen.

    Uns ist auch aufgefallen, wenn wir die Schriftgröße auf den Handys ändern wird der Küchenbon auch größer. Was sooo schon viel zu groß ist. Auf den Thermodrucker im Service bleibt dieser jedoch gleich.
    Vielleicht findet man hier eine Einstellungsmöglichkeit was überhaupt auf den Bon soll.

    3 votes

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  2. Trotz QR-Code pro Tisch werden digitale Bestellungen nicht dem offenen Tischbon im POS zugeordnet. Der Gast muss Service- und Digitalbestellungen separat zahlen, was die Abrechnung unnötig verkompliziert und Zeit kostet.

    Wunsch: Automatische oder manuelle Zusammenführung beider Vorgänge zu einer Rechnung pro Tisch.

    QR-Code Cannot merge with existing table bill

    Despite using one QR code per table, digital orders are not linked to the open table bill in the POS. Guests have to pay digital and service orders separately, which complicates the checkout and wastes time.

    Request: Automatic or manual merging of all orders into one single bill per table.

    3 votes

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  3. Aktuell gibt es ja bereits die Modifikatoren Funktion. Diese muss allerdings immer verpflichtend aus- oder abgewählt werden. Wenn z.B. Ernährungswünsche wie "Glutenfrei" oder "Laktosefrei" gewünscht sind ist ein Modifikator nicht sinnvoll. Hiefür wären eine Art vorgefertigte "Hinweis-Vorschläge" hilfreich, um diese häufig auftretenden Hinweise nicht immer über die Tastatur eintippen zu müssen.

    3 votes

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  4. Right now the reports that can be downloaded merge the same product, providing a cumulated sum of the quantities sold.
    It could be very helpful to see every product's transaction/sale so i can have a clear idea on how it periodically perform and what's the trend. Right now i cannot achieve this. I'd need to download a very granual report (daily, hourly) and do this for all the timeframe i'm interested in, which is unfeasible.

    3 votes

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  5. We have a resort with multiple outlets (reception, restaurant, gift shop etc). When ever we sell something we have to choose the correct outlet every single time. This is somewhat annoying as our POS devices are stationary and always/99% of time tied to a particular outlet. Thus there is absolutely no need to confirm before every sales action that "yes, still the gift shop". Ideally we would select the outlet once and the system would remember that selection until changed. The current way is not very user-friendly.

    3 votes

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  6. Bonjour, serait il possible de faire en sorte que lorsque une modification est réalisée sur le back office celle ci se synchronise automatiquement sur le POS. Il serait aussi super de pouvoir gérer les interfaces et le positionnement des articles directement via le back office pour que cela se mette en application sur le POS

    3 votes

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  7. Different table plans for various areas or locations.
    The ability to link revenue centers to specific table plans.
    A streamlined process for staff to select the correct area or outlet.

    Linking revenue centers to specific table plans involves setting up distinct outlets and ensuring each outlet has a default revenue center. This setup simplifies operations for staff by automatically associating tables with the correct revenue center and outlet.

    The expectation is that staff will not need to manually change the revenue center, as it will be pre-configured based on the table layout they select. This approach minimizes errors, simplifies the…

    3 votes

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  8. 3 votes

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  9. Possibility to import product inventory to Mews POS and send product inventory from Mews POS to partners

    3 votes

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  10. We are starting to work with the handhelds, but I get complaints from the operation about when you want to order a new round at an exiting table. The thing is that when you have put in the order and want to read the order back, you see all the previous ordered items as well. There should be a screen in between with only the items that you ordered at that moment. Can you fix this?

    3 votes

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  11. The layouts of the bills and orders only gives you the option to add a log. You should be able to efine the layout beter, eg Define header and what you see, define footer, etc

    3 votes

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  12. Es wäre supper für die Tischreservierung zu sehen, wie lange ein Tisch belegt wird.
    So könnte man seine Reservierungen optimieren.

    3 votes

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  13. Make it possible for even more payment methods, especially country-specific ones, to be implemented in MEWS Terminal and Payment. E.g. Rekakarten, Lunchcheck, Twint (Switzerland-specific)

    3 votes

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  14. Allow the waitstaff to see, on each table of the floor plan, the courses to follow. For example, in the case of a 3-course menu, it would display 1/3 if the table has only received the appetizer

    3 votes

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  15. It would be great if we could link a product to a supplier to streamline the purchasing process.

    3 votes

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  16. Enable employees to view recipes in the app, not just in the backoffice

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. Additional filters that enable comparisons e.g. to same period last year.

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. Aktuell können Produktnamen nur auf eine Sprache hinterlegt werden. Wir wünschen uns pro Produkt ein zusätzliches Feld für einen englischen Produktnamen, damit internationale Gäste auf Rechnungen eine verständliche Bezeichnung sehen.

    2 votes

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  19. Be able to "archive" the cashier we do not use anymore even if we already have past invoices assigned to it so it does not appear while closing new tickets

    2 votes

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  20. Es sollten von allen Gästen, auch den Mitreisenden, die Ernährungsanforderungen bzw. Allergien in den verknüpften Programmen erscheinen (Aleno). Für den Anfang wäre eine komplette Liste auch schon gut. Aber aktuell gibt es nur den Bucher/Hauptgast mit den Allergien.

    2 votes

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