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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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146 results found

  1. 3 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  2. Possibility to import product inventory to Mews POS and send product inventory from Mews POS to partners

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  3. We are starting to work with the handhelds, but I get complaints from the operation about when you want to order a new round at an exiting table. The thing is that when you have put in the order and want to read the order back, you see all the previous ordered items as well. There should be a screen in between with only the items that you ordered at that moment. Can you fix this?

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  4. The layouts of the bills and orders only gives you the option to add a log. You should be able to efine the layout beter, eg Define header and what you see, define footer, etc

    3 votes

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  5. Es wäre supper für die Tischreservierung zu sehen, wie lange ein Tisch belegt wird.
    So könnte man seine Reservierungen optimieren.

    3 votes

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  6. Make it possible for even more payment methods, especially country-specific ones, to be implemented in MEWS Terminal and Payment. E.g. Rekakarten, Lunchcheck, Twint (Switzerland-specific)

    3 votes

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  7. Allow the waitstaff to see, on each table of the floor plan, the courses to follow. For example, in the case of a 3-course menu, it would display 1/3 if the table has only received the appetizer

    3 votes

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  8. It would be great if we could link a product to a supplier to streamline the purchasing process.

    3 votes

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  9. Enable employees to view recipes in the app, not just in the backoffice

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. Additional filters that enable comparisons e.g. to same period last year.

    3 votes

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    1 comment  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. The daily report that is automatically emailed at 7am is very helpful.

    However the Product Categories are scrambled.

    There is no logic in the way they are reporting.

    Its is reporting like this:

    Food/ Main Course
    Soft Drinks
    Food / Starter
    Wine / Red Wine
    Food / Dessert
    Beer / Draught
    Hot Drinks
    Food / Pizza
    Wine / White Wine
    Food / Breakfast
    Food / Sandwiches
    Spirits
    Beer / Bottled
    Spirits / ********
    Wine / Rose Wine
    Wine / Sparkling
    Food / Bar Snack
    Food / Side Order
    Food / Nibbles

    A solution to the above would be:

    Food /…

    2 votes

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  12. il serait pratique d'avoir un clavier numérique pour la prise de commande car sur une grande table il faut faire le menu avec choix 1 par 1 donc perte de temps.

    2 votes

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  13. Kitchen tickets should automatically group identical products even if they originate from bundles, so that identical items appear as “3 × Starter” instead of three separate lines.

    The problem

    We run a daily half-board menu in our hotel restaurant (as many other do too):

    Starter
    Soup
    Main course (choice: Meat / Fish / Vegetarian)
    Dessert

    The logical setup in Mews POS is to create this as a product bundle with a choice for the main course.

    However, when the same bundle is ordered multiple times (for example 3 menus with different main courses), the kitchen ticket does not group identical…

    2 votes

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  14. Aktuell wird der Preis nicht auf dem regulären Bon angezeigt, diese Funktion hätten wir gerne.

    2 votes

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  15. It should be possible to deactivate the "Next Course" receipt for certain product categories (e.g. Beverages) in order to avoid that a call-off receipt for beverages is always created if they may have been assigned to a wrong course.

    2 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  16. Il serait bien de proposer la personnalisation de la liste des famille de produit afin de pouvoir suivre le chiffre d'affaire indépendamment des catégories de produits

    2 votes

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  17. We would appreciate being able to export sales data that includes modifiers. Currently the data is there as I can see it when opening a single invoice record, but there is no way to pull it out en masse and statistically analyze it. Just a column in the csv export would be sufficient.

    2 votes

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  18. Trotz QR-Code pro Tisch werden digitale Bestellungen nicht dem offenen Tischbon im POS zugeordnet. Der Gast muss Service- und Digitalbestellungen separat zahlen, was die Abrechnung unnötig verkompliziert und Zeit kostet.

    Wunsch: Automatische oder manuelle Zusammenführung beider Vorgänge zu einer Rechnung pro Tisch.

    QR-Code Cannot merge with existing table bill

    Despite using one QR code per table, digital orders are not linked to the open table bill in the POS. Guests have to pay digital and service orders separately, which complicates the checkout and wastes time.

    Request: Automatic or manual merging of all orders into one single bill per table.

    2 votes

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  19. Aktuell gibt es ja bereits die Modifikatoren Funktion. Diese muss allerdings immer verpflichtend aus- oder abgewählt werden. Wenn z.B. Ernährungswünsche wie "Glutenfrei" oder "Laktosefrei" gewünscht sind ist ein Modifikator nicht sinnvoll. Hiefür wären eine Art vorgefertigte "Hinweis-Vorschläge" hilfreich, um diese häufig auftretenden Hinweise nicht immer über die Tastatur eintippen zu müssen.

    2 votes

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  20. Aktuell gibt es die Möglichkeit einen Schwellenwert zu hinterlegen. Es wäre sehr Hilfreich wenn es 2 oder mehr Schwellenwerte geben würde um nochmal eine weitere Unterscheidung zwischen Kleinstbeträgen und mittelgroßen Beträgen zu haben.

    2 votes

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