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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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156 results found

  1. Make it possible to choose and adjust the schedulded reports.

    5 votes

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    1 comment  ·  Other  ·  Admin →
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  2. add the payment in the POS MEWS so that we can invoice a product and charge the customer directly (for the bar, the restaurant...).
    Can also be used with the TPE MEWS for direct billing.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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    idea to upvote  ·  Aldair responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. Supporting a bar code reader integration. The property wishes to scan products with bar codes.
    They would like to scan physical product such as ''bottle of wine'' and it would automatically add to the guest's bill.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  4. Es sollte möglich sein den Kassenbestand in MEWS POS bei Geldentnahme zu mit einer Ausgabe zu buchen.
    Oder der Kassenbestand sollte an eine Kasse an das PMS gesendet werden können.

    4 votes

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  5. Aktuell gibt es die Möglichkeit einen Schwellenwert zu hinterlegen. Es wäre sehr Hilfreich wenn es 2 oder mehr Schwellenwerte geben würde um nochmal eine weitere Unterscheidung zwischen Kleinstbeträgen und mittelgroßen Beträgen zu haben.

    4 votes

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  6. Einen Rabatt auf ein einzelnes Produkt hinzuzufügen ist mit der Funktion "Rabatt" nicht möglich. Jedes Mal das Produkt zu bearbeiten um einen Rabatt hinzuzufügen ist sehr umständlich für unsere Servicemitarbeiter. Ich bitte daher um eine schnelle und eimfachere Handhabung für diesen Fall.

    4 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  7. When taking product report at the end of day it would be easier if you could set a default for items that need to be inventoried daily ie beers, alcohol and soft drinks. So you don't for example miss one and have to do it again.

    4 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  8. Make the Mews POS product available in Thailand

    4 votes

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    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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  9. Lets say a group of guests orders a steak dish, fish dish, chicken dish and veg dish.

    They all cook at different times and temepratures.

    Administrators should be able to set a priority for each dish so that no matter which order the server enters the order ot the tablet, the POS back end interface then re sorts the items for the chef kitchen order ticket so that the longest cooking item goes to the top of the list.

    This will aid kitchen operations speed and efficiency.

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  10. Make Mews POS Available in Canada

    Customer was looking for a system that provides in house POS

    4 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  11. Actually when settle a POS bill on a Guest account in Mews, Mews POS-Bizzon show gthe Name of guest on screen. To make sure this is gthe right person who wkill be charge. When guest has signed on tghe screen, the bill is posted on his room account and a Pro-Format ticket is been provided for reception.
    Reception store the ticket in the folder of the guest, but can not really controlled the Name of the guest.
    And when you have 2 guest in a room who seperated bills, you can charge from the POS on the right folio on…

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Send more granular data by sending each line item/product to Mews.

    4 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  13. Mews POS product to be made available for any US based hotels.

    4 votes

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    on the roadmap  ·  0 comments  ·  Other  ·  Admin →
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  14. The daily report that is automatically emailed at 7am is very helpful.

    However the Product Categories are scrambled.

    There is no logic in the way they are reporting.

    Its is reporting like this:

    Food/ Main Course
    Soft Drinks
    Food / Starter
    Wine / Red Wine
    Food / Dessert
    Beer / Draught
    Hot Drinks
    Food / Pizza
    Wine / White Wine
    Food / Breakfast
    Food / Sandwiches
    Spirits
    Beer / Bottled
    Spirits / ********
    Wine / Rose Wine
    Wine / Sparkling
    Food / Bar Snack
    Food / Side Order
    Food / Nibbles

    A solution to the above would be:

    Food /…

    3 votes

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  15. Kitchen tickets should automatically group identical products even if they originate from bundles, so that identical items appear as “3 × Starter” instead of three separate lines.

    The problem

    We run a daily half-board menu in our hotel restaurant (as many other do too):

    Starter
    Soup
    Main course (choice: Meat / Fish / Vegetarian)
    Dessert

    The logical setup in Mews POS is to create this as a product bundle with a choice for the main course.

    However, when the same bundle is ordered multiple times (for example 3 menus with different main courses), the kitchen ticket does not group identical…

    3 votes

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  16. When a restaurant client requests for the bill, it is not possible to get a pro forma invoice; only the order summary is available to be printed for the client.

    It is also not possible to group items or remove the 'Platos' either on the order summary. This is not ideal at all since it is confusing for the customers to review their bills. It also makes that, many times, printed tickets are absurdly long.

    3 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  17. Aktuell wird der Preis nicht auf dem regulären Bon angezeigt, diese Funktion hätten wir gerne.

    3 votes

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  18. Außerdem ist der Küchen-Bon viel zu groß und das Wort zum Mittnehmen an falscher stelle. Jeder Koch guckt Automatisch auf die Gerichte. Es wäre sinnvoller das als letztes auf den Bon oder noch besser direkt vor der Speisenauflistung stehen.

    Uns ist auch aufgefallen, wenn wir die Schriftgröße auf den Handys ändern wird der Küchenbon auch größer. Was sooo schon viel zu groß ist. Auf den Thermodrucker im Service bleibt dieser jedoch gleich.
    Vielleicht findet man hier eine Einstellungsmöglichkeit was überhaupt auf den Bon soll.

    3 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  19. Trotz QR-Code pro Tisch werden digitale Bestellungen nicht dem offenen Tischbon im POS zugeordnet. Der Gast muss Service- und Digitalbestellungen separat zahlen, was die Abrechnung unnötig verkompliziert und Zeit kostet.

    Wunsch: Automatische oder manuelle Zusammenführung beider Vorgänge zu einer Rechnung pro Tisch.

    QR-Code Cannot merge with existing table bill

    Despite using one QR code per table, digital orders are not linked to the open table bill in the POS. Guests have to pay digital and service orders separately, which complicates the checkout and wastes time.

    Request: Automatic or manual merging of all orders into one single bill per table.

    3 votes

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  20. Aktuell gibt es ja bereits die Modifikatoren Funktion. Diese muss allerdings immer verpflichtend aus- oder abgewählt werden. Wenn z.B. Ernährungswünsche wie "Glutenfrei" oder "Laktosefrei" gewünscht sind ist ein Modifikator nicht sinnvoll. Hiefür wären eine Art vorgefertigte "Hinweis-Vorschläge" hilfreich, um diese häufig auftretenden Hinweise nicht immer über die Tastatur eintippen zu müssen.

    3 votes

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