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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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164 results found

  1. Currently, there is no filter in Mews POS that allows you to sort inventory items by quantity, from smallest to largest. Would it be possible to create a filter directly within the interface?

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  2. Waiter perfomance analytic.
    We need track the volume of orders by each waiters. How much they sell by gettnig of the orders and not for the closing bills.

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  3. Ajouter une ligne pourboire sur l'addition papier que l'on présente au client, plutôt que de présenter une tablette sur laquelle le client ne voit même pas son addition

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  4. Ich habe eingestellt, dass bei digital ordering, über QR Code die Gäste automatisch eine 4 Euro Roomservice Gebühr (pro Bestellung) verrechnet bekommen.

    Dies gilt leider nun für ALLE QR BESTELLUNGEN auch von der Terrasse vor der Bar.

    Hier braucht es dringend eine Splitting:
    A) Hotelzimmer Bestellungen (plus 4 Euro) und
    B) Ordering von Restaurant, Lobby, Bar oder Terrasse (=gebührenfrei!)

    Bitte um Unterstützung für dieses Voting ;O)
    Dankeschön!

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  5. Currently, comp-articles are only visible in a separate discount report and are missing from the standard revenue reporting in Mews POS. Since other types of discounts are already included in the general reports, it would be beneficial to have comp-articles integrated there as well. This would ensure a more consistent and comprehensive overview of all transactions

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  6. Allow F&B team members to swipe the room, similar to how Housekeeping marks it as clean, but instead mark it as “Having breakfast,” with the room status changing color OR SHOWING A CUP OF COFFE

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  7. We have a integration with silverware, and when the post the bill we only recieve a "table service" with a total amount. We need to be able to see whats in the bill.
    example : 2x COCA-COLAS
    1x Fish of the day

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  8. Provide blank fields in the supplier record to capture details such as minimum order quantities, delivery charges, and other useful supplier-related information.

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  9. Customisation of menu listing on POS handheld payment terminal for staff.

    I see it as a fundamental flaw, that menus on the handheld terminal are shown by creation date and that there is no way to rearrange them. Which makes it an incredibly time consuming and tedious task to reorder them so that the most prevalent product sales appears first, to minimise time spent on scrolling through categories. This may be only be 10 seconds. But times ✖️ that by every product you enter for every sale that you do. Not only to mention the lack of efficiency on busy…

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  10. At the bottom of the cart, even if oper orders are disabled, the send order button is still present next to the shortcut and the three dots for other payments methods.
    So the button is confusing and useless. We kindly ask you to hide it if open orders are disabled.
    Thanks
    Mattia

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  11. We would need to be able to enable/disable the send offer button when on check out. It can help the UX to be simpler, leaving only the essential parts that are needed.
    Mattia

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  12. le rapport « Prix moyen par couvert » permet d’analyser les performances sur une période donnée (chiffre d’affaires, couverts, ticket moyen), mais il ne détaille pas, pour chaque jour, un nombre de couverts pour le service du midi et un nombre de couverts pour le service du soir sur des lignes distinctes.

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  13. In the app, when doing a room charge, the operator does not know who's the onwer of the room.
    We would need an icon or something to show who's the owner of that room.
    In case i push the room charge to another person of the room, in the PMS another bill is created, leading to manual merge operation in case (most cases) one person pays the bill for the whole room.

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  14. Hello,
    at the moment the web dashboard allows you to set more than one fiscal printer, but at the end when you try to print the invoice the system returns an error. More than one fiscal printer per outlet seems not possible.
    For very wide outlets we would need to set more than one fiscal printer.
    Thanks
    Mattia

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  15. Paramétrer les horaires des tranches horaires en fonction des heures de commandes et non de règlements

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  16. When sending an invoice digital (via Email) to the guest, the header color is fixed purple.
    It would be nice to change the color into the company CI.
    And it would be even nicer to set it per Outlet.

    Like as well the following idea to complete the picture:

    https://feedback.mews.com/forums/950776-restaurant-operations-pos/suggestions/48087554-having-a-different-logo-depending-on-the-outlet

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  17. Often, guests want to take a short break until the next course. It would be fantastic if we could still call up the next course in the POS, but then choose that the kitchen printer prints it just X minutes later.

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  18. Add deliveries to inventory with qr code scanner. Would make adding inventory easier if you could add products from delivery papers to system via qr scanner.

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  19. When you view the details of a sellable product and open the inventory journal, you will see a list of transactions with warehouse inputs and outputs. Unfortunately the balance resulting from each input or output does not appear. It would be very helpful if a column named "balance" was added to the inventory journal.

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  20. For upcoming bookings in the POS, it would be really convenient if there was a date marked instead of just the time, name of the guest and cover.
    It gets utterly confusing when there are multiple seatings at the same table for following days, as all the booking will just line up. There is a higher risk of choosing the wrong guest when they are all just a mix-up, and it takes much longer time due to the need of cross checking bookings with the booking system.

    Alternatively, it should be possible to choose from the settings whether you would…

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