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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2189 results found

  1. When you got the inform list of the reservations. The people that a arriving or leaving. Having there more options (customise) to see there only the things that you want to see.
    (Example: can take the comision, tariff and totally away. Or when the reservation was made).
    Also that you could see in this list, how much has the guest already paid. Of the balance that the guests still has to pay.

    9 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  2. Il pourrait être très pratique de pouvoir nommer les différentes factures d'un même clients.
    En effet certains clients peuvent vouloir une facture Extras séparée de l'hébergement, ou même dans le cas de délégation, pouvoir créer des factures afin de spliter les charges, sans avoir à rentrer dans chaque facture pour savoir ce qu'on y met dedans, et voir d'un seul coup d’œil quelle facture correspond à quelle type de charge.

    11 votes

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  3. each apartment within the resort is owned by a different person/company hence they would need these information to appear on each invoice

    6 votes

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  4. Il serait nécessaire de pouvoir modifier les tarifs de chaque jour d'un séjour de plusieurs nuits, même si le check in est fait.

    7 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  5. If a guest has a separate booker, and the guest is checking out, but there are still things to pay for the booker, is that possible to show at the check out report? For an example, if the guest himself hast open payments, he is marred orange

    1 vote

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  6. Can you provide the snapshot of messages status on dashboard? Like similar to other donuts on the dashboard, messages replied & no replied. Thanks

    16 votes

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  7. Add Room nights booked to individual reservation reports and include room nights booked to totals, so this information can be summarised easily and does not have to be extracted from the arrival and departure dates.

    14 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. When looking at the bills and invoices screen it would really help to be able to see the 'space' stayed in.

    1 vote

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  9. Add "Transferwise" as a payment method, it is very much use in South East Asia

    6 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  10. It would be great to only have to select a desired check-in date, or "start date" and then have the check-out or "end date" auto fill as a 7-10 spread and default to showing Net Values instead of Gross.

    14 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  11. Would it be possible to make a difference between guests, who completed the online check-in and all others. At the moment you have to choose between checking in all guests automatically or none.
    Would be nice to have different options for automatic check-in.

    23 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. It's necessary to have a list of Rebated Invoices.

    Thanks.

    68 votes

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  13. Allow hotels to have multiple commission rates available on Travel Agent Contracts - midweek rate of 10% and weekend rate of 15%

    30 votes

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  14. please add a filter to all reports in order to choose specific number of room types and not only one. or a selection of the floor

    55 votes

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  15. THE THINGS ARE WAY COMPLICATED WHEN WE TRY TO DEAL IT BY OUR SELF...

    MAKE A LAYMAN LANGUAGE TO EXPLAIN THE THINGS AS NOT ALL OF THE REPRESENTATIVE ARE INTO THE MODERN SYSTEM....

    KEEP THE NOTES WHERE A FRONT DESK DOES NOT HAVE AN ACCESS TO IT SO THAT WE KNOW ITS GONNA BE HANDLE BY THE MANAGER..

    IT SIMPLY DOES NOT SHOW ANYTHING IF WE DO NOT HAVE THE ACCESS TO IT?? IT MAKES MORE CONFUSING....

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  16. Noter la date de consommation sur les éléments de produits dans les factures ouvertes car pour les longs séjours, cela permettrait de vérifier si tout a été facturé ( contrôle plus efficace)

    1 vote

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  17. Be able to setup the release due date for optional bookings according to the cancellation policy

    10 votes

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  18. Booking number should be in all reports - Accounting ledger report and paymentreport, It is much easyer to remember at number instead of the spelling of a name.
    and it would be very usefull if you need to merge 2 reports

    25 votes

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  19. Nowadays it's still not possible to edit a specific customer profile report (only per arrival day is available). The idea is to create a customer profile with specific filters (available in Internals>Classifications). For instance I would like the list of all the blacklisted customer profiles from an unspecified timeline.

    18 votes

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  20. 10 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

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