2189 results found
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Show which employee moved bill items in the billing screen
I would like to be able to view who moved bill items to a different guest profile.
1 vote -
Status screen with more columns for Check/out
Status screen, an besides of just having the time/hour the check-out was made, couldn’t there also be some other kind of indication (like C/O) that the room/bed was already checked-out too?
11 votes -
Space Status report filter - arrived and staying
The space status report filter does not have the option to filter guests that have arrived and the guests that are staying.
Currently, only one of them can be chosen.Please add an additional filter option to do both.
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Allow to set "hours" in the minimum advance restrictions
At the moment, the system only allows to create minimum advance by days. Sometimes we want to have a release of 6 or 12 hours not the entire day but the system doesn't give that option.
Would be great to have this for establishment that don't have reception 24h.40 votes -
Filter by cancellation reason in reservation report with details
It would be really useful to be able to filter by cancellation reason with the DETAILS on the list as well.
8 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Aplly different rates for each day as per revenue management rules
It is compulsory to be able to apply different rates and the same reservation for each day, otherwise it is not possible to have a correct report with the right ADR each day. I have thought that this would be possible on MEWS. I am a little suprise that this is not possible.
15 votes -
Number of pax to invoice
Add number of pax to invoice so if paying based on occupancy they can see how many people they've paid for
17 votes -
Idea for group summary
Would be helpful to have a feature for the group summary, that shows how many adults + childen are in the group. Now it shows only total amount of people.
Thanks!19 votesHello from the Mews product team,
Thank you for your suggestions and feedback. We are currently researching improvements to group functionality and have updated this request as one to be upvoted by the Mews community.
Should you have any additional feedback on how we can improve the way you work with groups, please let us know in the comments section.
Kind regards,
Aldair -
Add filters for different views on invoices
We should be able to put filter on invoices, for example, order by date, by room number, by item, so it is easier for guests and staff to read the invoice!
11 votes -
Improve house account loading speed
House Accounts which are regularly used tend load/open slowly due to high volumes of transactions.
Can we move historical data (90days and older) to a separate account or only load the most recent data when opening the account (last 60 days)
This will assist efficiency and speed when charging to house accounts.
109 votes -
Remove the need to generate a second invoice to close the bill when the deposit is 100% of the stay
Remove the need to generate an Invoice if the prepayment (Deposit) was 100% of the stay.
Currently, if we generate a Deposit to add the customer prepayment we need to generate the Invoice (in advanced) with the IVA tax (it may be country specific).
Even if the prepayment covers 100% of the customer bill we still need to generate a second Invoice (zero amount) after checkout to be able close the bill. This second Invoice is time consuming and very confuse.1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Regenerating Proformas
Enable Regeneration of a Proforma invoice without generating a new number. Sometimes you just need to generate the save Proforma to print it or resend it to a client. If you haven't saved it on your PC, you need to regenerate it and then it assigns a new number.
11 votes -
Add Filter "By Travel Agency" in Managers Report
Add Filter to the Manager Report that would enable us to sort the revenue as per Travel Agency.
For Example, if selecting Monthly Revenue there would be a drop box that shows all individual OTAs total revenue (for the selected month).91 votes -
Arrivals/Departures/Staying overview
Is more important to know how many ROOMS and not GUESTS are arriving/departing day by day in the Dashboard overview.
9 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Reservation Report with locked info
There should be the ‘Locked’ Icon in this screen for and easy and immediate observation of which room/reservation is locked. Now we are obliged to check each one (one by one) to see which are locked (my guessing would be that you could add a new column just for that).
9 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Dynamic slots for check-in and check-out times and their monetization
Posted by one of our clients:
Currently hotels have fixed slots for check-in and check-out times. Obviously guests can sometimes make use of early check-in or late check-out services at an extra cost. So far this has been the smartest and most flexible way of managing the demand for different arrival and departure times. This requires a lot of manual interference from front desk teams, who need to manage the inventory, add additional items on the bill and have to manually approve or reject the early check-in or late departure.
What I am looking for is a PMS and booking…
17 votes -
Notifications needed for new same day bookings
Please include a pop up note on the dashboard or send it as a message in MEWS for new same day arrivals/bookings created on the day for the day - to assist in preparation for arrivals. The channel manager emails are not sufficient and reliable enough to reach the right group of people.
35 votes -
Add agent or company to check-out report
It would be great if you can see where the checked out reservations comes from. Maybe by selected in the column to the right. It makes it easier for us to send out the bills afterwards. Now you can selected customers notes and reservations notes.
16 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Allow Minimum Rate Setting on Rate Management
As revenue managers, we sometimes need to change many dates in one go. Unfortunately, mistakes can be made that can lead to reservations with the wrong rate (a really low one).
It surprised me to realise that MEWS did not have a way to set a minimum rate to be sent to the booking channels as SiteMinder does. We should be able to set the rate we do not want to sell cheaper than that year round. For instance, if we never sell our master rate for less than 59 Euro, it would be great that Mews would not allow…46 votes -
improve house use function
think you need to work on that feature a bit so reception aware when a HOUSE USE room checks in, make sure there is a check in and check out solution – otherwise, how do we know if the members of staff is in the room or not???
And also room changes should be allowed instead of having to delete a space block and create a new one.
A House room use is a reservation like any other, the only difference is that it does not count into the inventory and revenue.
33 votes
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