1930 results found
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giftcard
Add Giftcard to payment possibilities in booking engine and connect with Gifty via Marketplace so that guests can hand in their giftvoucher in the process of making a reservation.
1 vote -
add a number of nights the reservation is for to the reservation report view
Would it be difficult to add a number of nights the reservation is for to the reservation report view? This would help tremendously. Currently it is very difficult to find the amount of nights the guest has booked in PMS without creating a report - only in Reservation preview from Reservations overview. Otherwise not anywhere in the Reservation properties. It would help choosing appropriate reservations for upgrading when necessary to make available a room category, or to control that room rate is producing correct LOS (controlling the restrictions), or controling that correct products have been added depending on the Length…
1 vote -
All Out of Service to be used for future dates
When you select out of service it will then give you the option to add a date and time for the future, so its set up similar to Out of Order.
It allows us to block rooms in the future without impacting the inventory. This is particularly helpful for group managements.
1 vote -
Age Categories
We really appreciate if there will be possibility to specify age categories to two decimal places (e.g. babies 0-2.99, childrens 3-11.99). These logic is used by lots of OTA´s and we would like to set up our WBE by the same principal to be able to offer the same prices to our guest.
26 votes -
Display cancellation tags does not match cancellation policy
Currently, the cancellation tag in the MEWS booking engine is not flexible enough.
The logic is fixed on the system side:
Cancellation on the day of arrival = automatically 2:00 p.m. or defined check-in time.
Cancellation X days before arrival = automatically 12:00 a.m.
Individual cancellation times cannot be displayed. Rates such as “cancellable until 6:00 p.m. on the day of arrival” or “14 days before arrival until 2:00 p.m.” cannot be displayed correctly.
A manual adjustment of the time per rate in the cancellation tag would be necessary in order to display the cancellation conditions correctly and transparently.
Note:
…
4 votes -
Alert instellen wanneer er met een bepaalde voucher geboekt wordt
Ik zou graag een alert krijgen als bepaalde personen met een bepaalde code geboekt hebben
1 vote -
Set mandatory fields for new reservations
Option to require Staff to input customer details (first and last name, phone number, and payment) in the New Reservation tab
20 votes -
OTA Taxes
Having used Mews PMS since December 2023, an outstanding issue remains a constant source of additional manual work that seems as though there should be a way to automate the work instead.
Our property has three tax brackets applicable to room reservations, Florida State sales tax (6%), Pinellas County sales tax (1%), and Pinellas County Tourism Development tax (6%). These three brackets are uploaded to the Expedia and Booking.com in their individual brackets just as they are in our Mews PMS.
When applied, the OTAs (both Expedia and Booking.com) apply a single, collective tax bracket of 13% whereas in Mews,…
1 vote -
Choosing the order of rates in the New Reservation Screen
It would be much more comfortable if the property could choose the order of their rates showing in the New Reservation Screen (NRS).
Providing a more friendly and personalized use of the system when manually making a reservation for a guest.1 vote -
Ability to edit seasonal base rates the same way as dependent rates
Posting on behalf of property:
For a seasonal base rate, when I want to add an absolute adjustment for specific dates for a specific space category, it does not allow me to do it as simply as for dependent rates. Instead I need to enter the dates, and manually write the price to override. This is quite manual, and much easier to do on dependent rates.1 vote -
Improving Restriction Creation Flow with calendar view
When using the calendar view and adding a restriction, after saving, you are automatically redirected to the list of restrictions, which means leaving the calendar view. Therefore, after each addition, you need to go back to the calendar and reapply the filters to display the desired dates.
I considered the solution of opening two windows—one to keep the calendar view open and the other to create restrictions. However, this does not solve the problem: when a restriction is created in one window, the other window needs to be refreshed to display it, and this refresh resets the filters and returns…
5 votes -
House Block
We have built Mews (why I chose it) to not only book rooms, but also all our activities as bookable services (trail rides, roping, archery, etc). We need to create house blocks daily for activities to block times.
House Block only works right now by adding in one House Block at a time.
Improvement: 1) select house block, 2) select start/end date 3) select all "spaces" to block. Now I could block my entire property for a ranch buyout or corporate retreat needs.
2 votes -
Restriction dates reset every time a change is made
Please keep the date selection the same either when creating or editing restrictions. Every single time I make a change it defaults back to the current date, I spend half my time scrolling through the calendar to go back to the original selection I had.
1 vote -
The new 'reservations report' layout is confusing to read.
The old layout of the 'reservation report' is much easier to read and much more user friendly. Especially the section containing notes. In order to see them clearly you have to hover over them, which is time consuming and frustrating for the user. The zoom out function is available but I feel this causes potential to miss vital pieces of information. A lot of important details are noted in this section and I feel it is imperative that we can see easily and clearly the words written in this section. The rest of the report is actually very clear -…
1 vote -
Configurable Revenue Management Impact for Block Bookings
Feature Request: Optional Inclusion of Block Bookings in Revenue Management Calculations
Currently, in Mews, Block Bookings reduce room availability, but their impact is not reflected in Revenue Management and rate management views until reservations are created through Pick up.
This behavior does not fit our operational needs. When a room allotment is blocked, we would like it to be taken into account immediately in Revenue Management and pricing views, without requiring reservations to be created first.
It would be valuable to introduce a configurable setting allowing users to choose between the current behavior and immediate inclusion of blocked inventory in…
1 vote -
Hiding public rates when using voucher
We would like to only have the voucher/promotional rate visible when using a voucher code, similar to when using the booking link from a group block. Right now, both promotional and public rates are visible.
1 vote -
We would like a detailed copy of the guest invoice to be automatically emailed to them at time of check out
Guest BILL is charged to designated payment type. We would like that at the time of checkout the detailed version of the guest BILL is then automatically sent to the guests email on file. Ideal for business travelers who need detailed invoices for expense report purposes.
2 votes -
Dear MEWS Support Team, We have noticed what appears to be an inconsistency when editing products and adjusting the unit price. In the ed
inconsistency when editing products and adjusting the unit price.
In the edit window, the system displays a field labeled "Total Incl. Tax", which suggests that the amount shown includes all applicable taxes. However, the displayed amount does not appear to include taxes at that stage. The taxes are only applied and reflected after the charge is posted to the folio, at which point the total amount increases to the actual tax-inclusive value.
This can be misleading, as users may expect the "Total Incl. Tax" field to show the final amount that will be posted to the guest folio, including all…
1 vote -
Easier Way to Identify and Re-Merge Rebated Items in Group Billing
We would like to request enhancements to the Group Billing rebate process to make it easier and more efficient for users to manage rebated items.
Today, when a merged bill is rebated, all rebated items automatically return to their original owners. This creates significant challenges for users who must manually locate each item—especially when they were originally spread across multiple guests or companies. This process is time‑consuming, inefficient, and prone to human error.
To improve this workflow, we are requesting the following:
(1) Manual Rebate (User‑Initiated):
Add a toggle/select option in the rebate window that allows users to choose whether…2 votes -
Request to Implement User Management Activity Log
Hi Team,
Can we please implement a log for user management actions?
Right now, there is no tracking in place to see who created, deleted, or modified a user. Adding this log will help us monitor changes, ensure accountability, and maintain accurate records.Thank you.
4 votes
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