1890 results found
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Timestamp in action log for marketing changes
Action log of the reservations should also include a date/time when guest modified their marketing preferences (accepting or not to receive marketing emails).
3 votes -
DEPOSITS ITEM
Il sistema crea le voci di Deposit (sia positiva che negativa) anche quando non è stato effettuato alcun pagamento!
Questo porta il conto del cliente automaticamente a zero, ovvero pronto per effettuare il checkout. Il rischio di fraintendimento è elevatissimo!!!!The system creates Deposit items (both positive and negative) even when no payment has been made!
This brings the customer's account to zero automatically.... The risk of misunderstanding is very high !!!!1 vote -
travel agents set up
Would it not be easier to be able to set up a new travel agents without having to create a new company first.
also, the routing rules should be part of the company and travel agent set up and not another unrelated action.
this is causing way too much work and should be able to be simplified5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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routing rules to be listed alphabetically
if you now want to see if a company or travel agents has routing rules, you need to filter one at the time. would be so much easier if you list them alphabetically and not in the order when they were created
5 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Select all rooms when using House Use
When creating a House Use reservation it would be nice if you can select multiple rooms at the same time.
101 votes -
Creating Notes in Tasks
When a note is created in a Reservation there are times that a corresponding Task must be created based upon the notes. These are currently two separate functions.
Example:
Note: Wedding Package
Task: Wedding Package, deliver chilled Champagne, cheese and crackers by 4pm, 6/21/21.It would be great if the Note section you had an option to create a corresponding task at the same time. Thereby insuring a specific note is not missed as a Task.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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To be able to make a report regarding the Space Status by date
To be able to make a report regarding the Space Status by date, so one could know the exact Space Status (Dirty/OOS/Inspected) on a certain date in the past.
Right now, if one changes the date on the Space Status Report, it will pop up today´s info.23 votes -
63 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Be able to generate a report with all revenues inside, including the POS revenue as well
The revenues generated by financial reports are not including the POS revenue. Those can only be seen down under in "Selling points". Then we have to add or sunstract revenues to know exactly what was generated in total
63 votes -
Make customer Icon visible on Commander APP
This way houskeeper can see if its VIP or problematic guest or Birthday
20 votesHello Mewsers!
Thank you for the suggestion. We have updated the status of your request to an idea to be upvoted by the Mews Community.
If you have more information about this request, please feel free to share it in the comments below.
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Direct link/download the api for the Mews App
Have a link to directly downlad the api for the Mews Application for android and apple phones. As we have company pads and phones and do not want to use our private gmail accounts to access google appsstore.
tia
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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stop locking inhouse reservations
When moving a reservation from one category to another, one must first unlock to change the room category. Then the system assigns the room to a room in that category automatically, then we need to unlock the system again to move the guest to the room which we have already decided to move them to.
Can th the lock function not lock in when changing room categories as the process is not complete until we move them to the correct room. Or just make it that when you change room category that Mews does not assign any room to the…
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your s
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Moving a reservation and keeping the new rooms status
When you move a reserveration from one room to another, both rooms become dirty. Is it possible to add an option in stay for the new room (which is inspected)
to stay inspected.That the room that the guest has moved to stays inspected. The prior rooms can stay dirty just the new room keeps it status. As after midnight inspected rooms become clean then dirty after housekeeping intervall. This way we can keep track of linen change and don't have to manually change it after every move.
Just have as an option if other hotels don't use the system…
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Service product combining in to lump sum.
When adding a service product to a booking, if you enter 10 or under as the amount, it will split it in to 10 separate lines which can be moved to different bills if necessary. If you post over 10, it will combine in to 1 lump sum which is less clear and gives VAT rounding differences. Can the limit of 10 be increased to 31 so a whole month of a charge could be created and split in to different lines?
0 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Cancel posting without producing an invoice
When we need to cancel an overnight stay or remove a product from the billing, we are forced to post a negative charge and close, which produces an invoice. I don't want to produce an invoice with a value of 0. I should be able to simply remove the posting in order to correct my invoice.
Very important!!9 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Display space category (short) names when booking for house use in the timeline
When adding house use in the timeline the assigned (short) names are not visible but only room numbers. It is impossible to differentiatie between the space categories when the room numbers are identical.
6 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion
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Housekeeping - assigning multiple employees (ie. 2) to the same space
Housekeeping - assigning multiple employees (ie. 2) to the same space.
Housekeeping would like to assign two housekeeping employees to the same room i.e. one for the bathroom and one for the remaining of the room.
9 votesHi Emma,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Add the ability to choose internals from the rooming list
The Rooming List can be used to add numerous reservations in one go. One of the necessities of this type of import is to be able to calibrate the reservations in one go also. Thus, if the client chooses that all the persons in the group need to pay their extra by themselves, then the Cashlist internals function needs to be ticked the same amount of times in Commander.
Allow the Rooming List to also populate certain internals directly into the reservations/profiles in order to populate the information in one go.
3 votes -
Délogement
Pouvoir attribuer 2 chambres différentes pour un même séjour lorsque le client doit déloger et donc ne pas faire 2 réservations avec un Check out et un Check in!
1 vote -
Commander only rates
It would be necessary to have commander only rates which can be used by our receptionist only, that do not have any restrictions on it. Sometimes it is ok to sell one room of a category for maybe just one night at a certain time, but not the whole category. Also we offer our returner guests the possibilty to book their next vacation - same time - next year when they leave, but we do not sell it to any other person - not online, not at the OTA´s and not in person at the desk. Due to the setup…
5 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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