2195 results found
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Warning "Pre-authorization was made with EPT Terminal"
For a checkout, when using a pre-authorization that was made with the EPT Terminal, the only way to notice it, is the file number attached, which can be easily missed, and should be colored in red.
Also please display a pop-up:
Warning: The pre-authorization you are trying to use was made with EPT Terminal. Please make sure to use the file number and debit there before confirmation.click "OK" or "Cancel"
2 votes -
When displaying Hotel Guest Name on the Timeline why cant you add how many occupants are in that rom as well
When displaying Hotel Guest Name on the Timeline why cant you add how many occupants are in that rom as well ie Smith/Jones 2 or Jackson 3 which would be very helpful as a quicker view of how many guests staying instead of going over multiple reports and clicks.
8 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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voucher codes not working
this has happened since the change of company billing / error comes up as there are no public rates available despite voucher code having been added.
only public rates are now showing when making a booking.please solve asap as it causes huge errors with rates and cancellation settings.
1 vote -
Workprivilege to access specific marketplace functionality (channelmanager)
We have employees who are mapping products in the marketplace channel manager integrations, however we do not want to give these colleagues admin rights. Can a workplace privilage be set for these settings in order to have access, without the need for providing admin rights
2 votes -
Adding companies to accounting ledger
Right now you need to check every single customer in the accounting ledger when you want to invoice a guest because you can't see immediately which guest has booked via a company and which guest is just for leisure purposes. By adding an extra column with the registrated company you can see which guests needs to be invoiced and which don't.
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Multiple room types in a reservation
The ability for a customer to create one reservation with multiple room types in that single reservation. The guest that stays in a beach villa and then wants to move to an overwater bungalow for example. Having this as one single reservation.
24 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Show Products in Mails that are priced as a packaged
Show Products that are priced as a package in the confitmation mails or give the option to choose in the product setting wether a product should be displayed in the mails and shown to the customer or not.
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Rate buckets & restriction based on occupancy
At the moment the restriction settings in MEWS are very complicated and extensive. When we try to close multiple rates that are within different Rate Groups (due to the settlement required) we have to close all rates individually. Our idea is to create Rate Buckets where you can add rates manually that only apply to restriction. This way, you can apply all restrictions on these Rate Buckets instead of on rate group or individual rates.
Furthermore, it would be perfect if you can apply restrictions based on occupancy %. I.e. if hotel is 60% booked, I want to close all…
126 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Optimize Bed Allcoation for Groups
Bed Allocation needs to be optimized in order for one guest profile/booking with several individual bed reservations (eg several beds within one room category) to be allocated in the same room instead of being separated into several rooms/floors. In a house with more than 80% of occupancy rate, there is no way to allocate guests in the same dorm.
10 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Possibility to disable 'check-out with unbalanced bill'
I would like to disable the option to 'check-out with an unbalanced bill' for some users.
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Adjust occupancy into the Manager Report (Finance)
The Manager Report ran by Accounting category adds up inventory from different spaces. But when we create a Stay space and a Day Use space, it multiplies our inventory, although it's linked to the same exact rooms. Therefore, occupancy is always incorrect. For example, my property has 24 rooms, but because I linked each room to both Stay and Day Use, the report states 48 rooms and occupancy is incorrect. The system should understand that because it's linked to the same rooms, it should not multiply inventory.
Thanks!5 votes -
Room Type Overbooking
Functionality to allow Room Type Overbooking while maintaining total capacity of the hotel.
When noticing high volumes of demand for standard rooms and upgrades won't sell, you can allocate an amount of rooms you want to overbook on the standard room while still maintaining the total capacity of the hotel.27 votes -
issue with voucher rates not showing?
there seems to be an issue that the rates linked to vouchers are not showing up when making a booking.
would you mind checking please.
thanks1 vote -
Extension Report
Hello. We need a report that indicates when a guests added nights to their stay.
Currently under the updated reports section it includes any reservation that had even a minor change, like a note added or another person.Ex. lets say I have a guest that books for Oct 1-31 for $100 a night for a total of $3100. On Oct 15 they tell you they want to add the month of November so another 30 days an additional $3000. When I look at the booking it shows total revenue of $6,100. When I submit my weekly report of what…
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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SERVERAL VAT AT THE SAME PERCENTAGE
It will be great to have the opportunity to have two differents VAT at 10%. One for food and one for accomodation.
20 votesGreetings from the Mews product team! Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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inclusive packaged rates
Where one has rates setup and sold inclusive of the the package e.g. Breakfast, @ R1500.00 single or double inclusive of breakfast. In MEWS rate setup it is required to set a negative occupant adjustment for the value of the breakfast in order to correctly quote the rate for the single room booking @ R1500.00
Where you have derived rates, one normally sets the rate up against the base rate with its relative % adjustment. e.g. -10%, however as the base rate has the negative occupant adjustment for the breakfast to too is discounted on the single rate published. Therefore…
3 votes -
Adjustments on Rate
When you have made an adjustment to a rate you have to go through the whole year to see that adjustment.
I.e. I have a base rate on 800 SEK. I have an adjustment that apply every sat - sun. That lower the price to 650 SEK. It's easy to do and hard to manage.
What if I'm not happy with the lenght of it or want to do adjustments to that adjustment. There is no overlook on what adjustments are applied. The only thing I can do is change the date and the start scrolling. How far did someone…
8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Supprimer sur la facture proforma le mot "consommé"
Bonsoir, est-il possible de supprimer le mot"consommé" qui apparait sur les factures proforma.
le client n'est pas arrivé dans l'établissement et nous lui envoyons des produits consommés.Eric
1 vote -
Increase Product Rules
Mews only allows a max of 100 Product Rules and we are requesting to increase the limit.
13 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion .
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rate changes by changing date
if you want to extent a made booking, the price will automaticaly change. Also if you have fixed rates for a customer group, it changes to the daily rate, which is extremely wrong and not helpful.
12 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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