2193 results found
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Doppelklick zum Öffnen der Buchung
Praktisch wäre es, wenn man in der Zeitachse eine Buchung auswählt, dass man per Doppelklick die Buchung direkt öffnet. So wähle ich die Buchung aus und gehe dann rechts unten auf "Bearbeiten". Sollte man nicht bearbeiten wollen sondern nur die Anzeige oder "Drucken" oder "Einchecken", kann man dies ja immer noch per einfachem Klick und dann rechts die gewünschte Aktion auswählen. Erspart ein wenig Zeit.
6 votes -
Book ROH for group reservations
Possibility to book ROH (run of house) for group reservations
17 votes -
Get updates on existing support cases via the digital assistant
It would be very useful if you could view the status of an existing support case (e.g. see if it's been looked at, actioned, etc.) via the digital assistant. Currently once a case is submitted via the digital assistant, I'm not aware of a way to contact support without creating another case via the digital assistant. If you email [email protected] the automated reply says emails cannot be responded to directly, and creates another case.
It would be much simpler if you could give your case number to the digital assistant to get a link to a summary page. Also, it…
12 votes -
When making a booking and we need to select a date; could we get the dates on the calendar highlighted to let us know something important is
When making a booking and we need to select a date; could we get the dates on the calendar highlighted to let us know something important is happening on this date, i.e bank holiday, special event, wedding, or any restrictions. As when making a booking on Mews, we don't always use the calendar therefor we can miss if there is something important happening on that date.
34 votes -
Separate user right for the time line
give a user rights to see the time line, without the rights to modify guest and see guest reports
15 votes -
Removing guest from group
It should be possible to remove a guest from a group.
Cancelation and rebooking is not a logical process. The canceled booking stays forever in the group, doesn´t it?Shouldn´t be to hard to develop. ;-)
43 votes -
Adjustment in the guest statistics
It would be very helpful if the age categories for children in the guest statistics could be adapted to the hotel-specific definition.
For example: 0-5 years and 6-12 years instead of 0-9 years, etc.15 votes -
Choosing service
When creating a new reservation and you have multiple services to choose from, make the whole row for the service clickable, instead of just the "Select" button on the right.
3 votes -
Select multible items to delete from a bill
instead of having to delete one item at a time it should be possible to select more and delete all.
6 votes -
feedback
MEWS is very often asking for Feedback in a small window and asks how likely it is, that I would recommend MEWS regarding to the action I just took.
I really love MEWS, and like to involve and help.
I always have to either rate or cancel this window, and if a couple of tasks is going on, or more than one customer is before me, my workflow is really disturbed. It would be lovely if you'd ask not so often or in another way.
I know it is not really a idea, but I wanted to offer other Mewsers…4 votes -
Option to sort (separate) bills in the 'billing' tab on date
For travel agencies and company guests with routing rules, it is very difficult to quickly identify the date of the reservation . It would be much more useful and convenient if we could have the arrival date displayed at the top of the bill. so there is no need to click on each booking to see the specific date.
6 votes -
Create reservations from dashboard
Be able to create bookings from dashboard and extending or shortening the stay of a booking.
15 votes -
accounting report - excel export - guest first and last name separat
Hi, we need to filter by last name, but the export only contains first and last name in one cell, so we can only filter by first name.
It couldn´t be to difficult to make a change, couldn´t it?17 votes -
Breakfast list to be printed with room number only
Hi Mews
We wish to send the breakfast list to our supplier along with the next day's breakfast orders. The product checklist is very useful, but we’d like to know if it’s possible to remove the guest names and display only the room numbers instead.
Additionally, is there a way to automate this process by scheduling the list to be exported and sent out?
Warm regards
Thank you!
5 votes -
Limit who has permission to export reports
As one of the individual permissions, give the option to restrict exporting reports. With the current phishing attempts it is very important to limit who can export reservations reports.
12 votes -
Separate present and future bookings automatically on bills
Even though you can manually move future bookings to a separate bill it would be really useful if Mews did this automatically. It sometimes gets missed by reception and charged by mistake.
94 votes -
Report for product cancelations including reason
We have a mandatory field for canelationreason when we cancel a product, but there is no report for checking this proccesses.
We need a report sorted by products with reason, guest name, booking date and cancellation date etc.
As it is now, checking is extremely time-consuming because you have to search for everything individually.15 votes -
Dispay daily rate on the calendar
Displaying the rate (Best rate of the day) on the calendar would save time on two levels:
1- When making a reservation, it would be possible to inform the customer at a glance about the availability of a room and to communicate the rate of the room.2- displaying the rates on the calendar would help to check the correct configuration of the rates and to make changes/adjustments if necessary.
7 votes -
No post
Can we please create a feature to block room charges for so no one can add any unnecessary charges to rooms
Right now, we are only commenting on bookings that should be on a no post basis, but of course there is human error at one point or another and it is sometimes easy to miss the comment especially when there are multiple information on the booking, and we end up not getting paid for these services sometimes
14 votes -
Departure date should default to after arrival date
Calendar within TASKS or AVAILIBILITY BLOCKS:
when introducting groups providing the arrival date (which is in the future) the departure date does not take into account the arrival time, but it comes back to
real date. Same happens with tasks11 votes
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