1890 results found
-
Removing taxes from turnover in the accounting report
Tourist taxes are included in the turnover of the accounting report, but they are not. This should be a separate item.
3 votes -
Managing doubtful customers
When we think that a customer is at risk of not paying, we should be able to change their status to ‘Doubtful customer’ so that we can isolate them. If the customer finally settles the debt, then it is reclassified as a normal customer, and if we know that the customer will not pay, then the invoice must be paid using a ‘Loss’ payment method.
Today there is only a ‘Doubtful debt’ payment method, but this closes the invoice directly, which makes it impossible to monitor the intermediate status of customers who are at risk of not paying. Especially from…
2 votes -
Option to block the entry of service charges
When users add a product, they can apply service charges that are mapped to the product group's accounting category. However, it should be possible to block this option because a product group can contain products with different VAT rates, and therefore different accounting categories. As a result, it is not possible to define an accounting category for service charges as the VAT rate cannot be known.
3 votes -
Enter roomnumber in search bar to show name of guest
Now, when you enter a roomnumber, it shows partial confirmation numbers mostly. I want to quickly look up a guest by roomnumber, not only by name.
2 votes -
Payments methods: Restaurant cheque + Ticket Restaurant card
Add restaurant cheque and meal voucher payment methods in order to :
- be able to manage these payment methods from reception via MEWS and not just from the POS
- be able to perform accounting adjustments from MEWS in the event of an input error in the POS, which does not allow this type of action to be performed3 votes -
Different colours for the room status for housekeepers
Is it possible to have different colours in the application for ”departed”, ”arriving”, ”arrived” and ”stayover”
For example:
”departed” = green
”arriving”= orange
”arrived” = yellow
”stayover” = blueCurrently, our cleaners easily get confused in a hurry, whether the guest is coming or has left, as all these markings are the same color.
28 votes -
Benachrichtigung über neue Reservierungen
Es wäre hilfreich wenn in den Benachrichtigungen oder Aufgaben, Buchungen die über einen Channel Manager eingegangen sind angezeigt werden.
3 votes -
Restrictions (tarifs et produits)
Bonjour,
Nous aimerions avoir la possibilité de borner un tarif par occupation.
Ex: vendre un tarif pour une seule personne
Cela nous permettrait de vendre des forfaits soirée étape (nuit+PDJ+dîner) pour nos clients corpo.
Idem, nous aimerions pouvoir borner des produits. Actuellement les restrictions existent uniquement pour les tarifs, or, nous aurions l'utilité d'avoir des restrictions pour les produits afin d'étoffer notre offre produits (ex: box romantique commercialisable uniquement jusqu'à 7 jours avant l'arrivée).
Merci3 votes -
Multi Property: Add a field in the response that allows filtering customers based on the property where they were create
In a scenario where a multi property shares its customer addressbook across multiple hotels it is difficult to connect 3rd party tools that aim to access only a subset of customer (e.x. only of hotel A). The customer response should contain a field with a property id of where the specific customer was created
2 votes -
Allow Next Day Visual in Mews Housekeeping App
Our Back of House staff needs the ability to see next-day activities in the Mews Operations app so that staff doesn't need to access the Mews Commander Dashboard on a laptop or phone when looking forward outside of today's operations.
34 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
items aanpassen bij wijzigen arrangement
Bij het wijzigen van arrangement in een bestaande reservering, worden items die niet in het nieuwe arrangement horen automatisch verwijderd. Momenteel moet dit handmatig gedaan worden.
1 vote -
Rate for additional nights enhancement
Currently, once we click on the “Rate for additional nights” option, we can only choose our standard (public) rates, even though the initial reservation was created for a company rate. It would be great if that feature were extended.
1 vote -
Show room category on pro-forma invoice instead of room number
To remove the room number from the pro-forma invoice and instead just leave the room category.
6 votes -
Unpaid Invoices - back to Billing Tab
Since the unpaid invoices only show in the owner's dashboard or list of Bills and Invoices, it's become a lot of more clicks to set it paid.
We have some companies and tour operators, that pay with one amount up to 40 invoices by banktransfer. When those showed in the billing, I only had to select all of the invoices, transfer them to one new bill and could close this bill with 3 clicks.
Now I have 5 clicks for each invoice, that makes with 40 bills about 140 clicks more than before and also takes a lot more time…
2 votes -
new day
If a guest checks in after 00:00, even 00:01, space status does not count that night as night 1. This causes errors on when the room is cleaned. It may be an idea to push this back to 03:00 to prevent errors.
2 votes -
Automate Notes in Reservations
Implement a feature to automatically generate a note in a reservation when a specific rate code or company is booked. Currently, notes need to be entered manually. An automated note would be useful for including specific instructions about payment, allocation, and any other important information for the front office. This enhancement would ensure consistency and efficiency in handling reservations.
14 votes -
1 vote
-
Visualise rate derivation from rates list
In the list of rates, we see
Name, Base rate, Type (private or public), Short name, External name, Enabled, Default.
It would be nice to have at least one extra column, to visualise the adjustment (absolute or relative) from the base rate. When there's a lot of rates to setup and check it can be time consuming to do those 3 clicks (rate, pricing, adjustment).16 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Suggestion for Time Allocation in Space Category Settings
In housekeeping operations, efficiency and planning are key. Currently, housekeepers rely on a “fixed” amount of time per space, depending on the category, features, and other variables. To streamline this process, it would be highly beneficial to introduce a dedicated field within the Space Category settings for allocating the average time required to clean each space type.
Example Time Allocations:
Standard Room: 20 minutes
Junior Suite: 45 minutes
Shared Dormitory with 6 Beds: 1 hourBenefits of This Feature:
Enhanced Planning: Housekeeping managers can better allocate staff and resources, ensuring optimal coverage during busy periods and more balanced workloads.
Performance…4 votes -
Let the base rate be a real base rate for other rates instead of individual rates for each room
In the basic rate, the price adjustment for additional occupancy or negative occupancy should be individually adjustable for each room. The invoices become increasingly distorted the greater the price difference between the rooms.
The children's prices should either be adjustable as a percentage or also be adjustable per room, as the distortions here are also very strong.1 vote
- Don't see your idea?