2187 results found
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Read only access to reservations for certain positions
Access to reservations, but read only. This is useful for smaller properties where for example the security guard needs to check passports/ID to make sure the correct person is in front of them.
But then don't give them the access to make any changes to them.
18 votes -
Create an automated task based on a product trigger
If a guest books a specific product such a pet, the task will be automatically created for the HSK team to insert a dog bed in the room.
If the guest books a champagne/wine on arrival, an automated task will be created for RS to prep the champaign and bring to the room5 votes -
Print/Export the Product and Rate pages
Have a printable or Export button available on both the
__ Bookable Service Product Page
__ Rate Management Page*Revenue Management: For both rate and product management, having an export/print option helps the properties keep detailed historical data of their products, a better cleanup, and easier financial analysis.
*Front Office: For potential Upsell purposes
3 votes -
Make group reservations more clear (master bookings)
*Group reservations should only have 1 confirmation number!
*Changing the room breakdown should go easier.
*You should be able to sort a group list (on room type / arrival date / n° of people in the room)25 votes -
Sort bookings by different date criteria in a COMPANY PROFILE
Be able to sort bookings by date of departure and date of receipt, as well as date of arrival in a COMPANY PROFILE like Booking.com or Expedia. Depending on how you need it for the (monthly) bill.
3 votes -
Show room category on pro-forma invoice instead of room number
To remove the room number from the pro-forma invoice and instead just leave the room category.
3 votes -
Suggestion for Time Allocation in Space Category Settings
In housekeeping operations, efficiency and planning are key. Currently, housekeepers rely on a “fixed” amount of time per space, depending on the category, features, and other variables. To streamline this process, it would be highly beneficial to introduce a dedicated field within the Space Category settings for allocating the average time required to clean each space type.
Example Time Allocations:
Standard Room: 20 minutes
Junior Suite: 45 minutes
Shared Dormitory with 6 Beds: 1 hourBenefits of This Feature:
Enhanced Planning: Housekeeping managers can better allocate staff and resources, ensuring optimal coverage during busy periods and more balanced workloads.
Performance…2 votes -
Support default preferences in the app
First of all, the app works great for us. But please make it possible to set a default on own preferences. As an example. We would like to see the tasks always on date type: 'deadline'. But the app shows it standard on 'created'.
Thank you.10 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Timeline
We greatly appreciate Mews Timeline. However, we are repeatedly making mistakes in recognizing what the arrival dates of reservations are. The confusion is that Monday Bookings are aligned under the word “Tuesday”, Tuesday’s under "Wednesday", and Wednesday’s bookings under "Thursday", etc. (it's left aligned)
A simple fix for this would be to provide an option for us to select “Right Align” for the whole of the “DAY” row. This option would be very much appreciated.
Many thanks for your consideration!
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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routing
Routing rule with the following options:
- The company is responsible and the booker is automatically linked. For groups it would be helpful that all the chosen costs will automatically routed to the same bill. It's not nice that a separate invoice is created for each guest of a group.
We use this for our invoices with reimbursement of costs. Because the companies want to have a Person who is in charge for the cost and to release the invoice for payment.
2 votes -
Double click booking on timeline and open booking details page.
Currently to get to the details section of a booking you have to click on the booking, move the mouse, and click detail.
We should be able to just double-click the booking on the timeline and go directly into the details of the booking.26 votes -
Availability Block report - show Room Picked-up / Blocked
Can you under the Availability Block Report add a column for Picked-up/Blocked rooms?
So we easily can see what block that still have rooms blocked but not picked up, without having to open each and everyone to check for blocked rooms.
Per today we only see "status, Start, End, Release, etc"Then we can more easily sell it to someone else !
6 votes -
licence plate
Please make it possible to have the licence plate/car registration/number plate on the registration forms as well.
1 vote -
Pro forma invoice tracker
It would be great to have a list of all pro formas that have been sent, because now they cannot be found anymore once it is sent.
For example, an extra selection under 'bills and invoices'.1 vote -
Vorlagen Editor für Emails und anderen Schriftverkehr
Wir würden gerne über eine gefilterte Menge an Gästen oder Interessenten individuelle EMails versenden. Diese Emails möchten wir als Vorlage abspeichern können.
Es wäre toll, wenn es die Möglichkeit zur Erstellung von individuellen Anschreiben und Emails gäbe. Ein einfacher HTML-Editor wäre wundervoll.1 vote -
Link hardcoded tourist tax adjustments to the tourist tax accounting category
Linked hardcoded tourist tax adjustments to the tourist tax accounting category and not to the accounting category of the parent (service)
This distorts the accounting because the tourist tax has to go back down into a tax type accounting category, whereas the service's accounting category is a turnover account.
This regression was detected at the beginning of 2024.
1 vote -
Removing taxes from turnover in the accounting report
Tourist taxes are included in the turnover of the accounting report, but they are not. This should be a separate item.
1 vote -
Managing doubtful customers
When we think that a customer is at risk of not paying, we should be able to change their status to ‘Doubtful customer’ so that we can isolate them. If the customer finally settles the debt, then it is reclassified as a normal customer, and if we know that the customer will not pay, then the invoice must be paid using a ‘Loss’ payment method.
Today there is only a ‘Doubtful debt’ payment method, but this closes the invoice directly, which makes it impossible to monitor the intermediate status of customers who are at risk of not paying. Especially from…
1 vote -
Option to block the entry of service charges
When users add a product, they can apply service charges that are mapped to the product group's accounting category. However, it should be possible to block this option because a product group can contain products with different VAT rates, and therefore different accounting categories. As a result, it is not possible to define an accounting category for service charges as the VAT rate cannot be known.
1 vote -
Check out Report with the balance of the reservation
The Check-out Report is currently showing the open balance for all the Guest Stays. But the Check-out Report just need to display the current Stay. So if we are linking payment to reservations this can easy fixed.
9 votes
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