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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2206 results found

  1. Three improvements

    1. I would love to be able to lock reservations on the dashboard instead of goin into the full reservation, sometimes we book 15-20 reservations under one person and then when we are done we run the card for deposits and sperate the bills. It would be a great practice to be able to lock them without going back into them.
    2. I would love if the employees name came up next to when a reservation was cancelled right now it just gives you the date and time but adding the employee like you do when it's created could elevatie the discovery…
    1 vote
    idea to upvote  ·  1 comment  ·  User management  ·  Admin →
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  2. la suppression du statut de Legionella des comptes canadiens

    3 votes
    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Admin →
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  3. Change default printer

    Change the default printer from to pdf to a "real" printer to make it easier when printing a bill

    3 votes
    idea to upvote  ·  0 comments  ·  Finance management  ·  Admin →
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  4. Sort by any column when viewing tasks

    Maintenace - all columns in TASKS are Sortable = Dropdown menu
    Could you enable column sorting (e.g., by "Name,")? This would help us organize tasks, such as sorting hotel rooms in ascending or descending order.
    Would appreciate your feedback on possible solutions. Our previous sytem had this and we m,iss this feature a lot.

    2 votes
    idea to upvote  ·  0 comments  ·  Reservation management  ·  Admin →
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  5. Internal Use multi choice

    If you want to block a room for internal use you have to this one by one. a multi choice would be helpfull

    3 votes
    idea to upvote  ·  0 comments  ·  Space management  ·  Admin →
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  6. Flexible Room Sorting

    Currently, the way room numbers are sorted in Mews is fixed and there is no way to change it quickly. It would be helpful to be able to sort rooms numerically, alphabetically or by floor and to allow for quick changes between these displays for different workflows.

    2 votes
    idea to upvote  ·  0 comments  ·  Reservation management  ·  Admin →
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  7. Leave options permanently selected in the check out report

    As we also write important information for the check out in the comments, it would be useful if these were also always automatically displayed in the check out report. Currently you have to select them in the filter/options. With every action, however, the selection is always canceled and must be selected again.

    2 votes
    idea to upvote  ·  0 comments  ·  Reservation management  ·  Admin →
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  8. Ability to send pro forma invoice or invoice with % deposit to secure booking

    We are trying to set up our group accommodation billing. We would like to be able to send a proforma invoice or invoice, which shows a 25% deposit due to secure the booking.
    At the moment Mews does not offer the possibility to issue an invoice for a percentage of the amount, and i think this would be really useful to develop

    11 votes
    idea to upvote  ·  2 comments  ·  Finance management  ·  Admin →
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  9. A filter on allocated spaces to housekeeping, that filter out already assigned spaces

    A filter on allocated spaces to housekeeping, that filter out already assigned spaces. With the one we have now, you can assign the same room to more employeed by a mistake.

    1 vote
    idea to upvote  ·  1 comment  ·  Housekeeping  ·  Admin →
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  10. Sort Task by different parameters

    Include "Sort by" function (A-Z, Z-A) on Task Name, Creation Date, etc.

    31 votes
    3 comments  ·  Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. Saldo group booking TEN and DEF

    When a group booking is optional, costs are 0. This way we don't know how many revenue a group is holding. We'd like to see a tentative saldo and a definite saldo. So if a group still needs to be confirmed, we still want to see the costs involved.

    2 votes
    idea to upvote  ·  0 comments  ·  Group management  ·  Admin →
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  12. Anzeige Kalenderwoche

    Ich fände es hilfreich, wenn über der Datumsleister auch eine Angabe der Kalenderwoche wäre.
    Auch beim Anlegen einer Buchung, wenn das Feld mit den Datumsangaben kommt, wäre es gut, wenn in klein und grau die KW daneben stünde.

    3 votes
    idea to upvote  ·  0 comments  ·  Reservation management  ·  Admin →
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  13. Extend the time unit limit for hourly services

    Extend the time unit limit for hourly service rate adjustments from 16 days to 370 days.

    4 votes
    idea to upvote  ·  0 comments  ·  Reservation management  ·  Admin →
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  14. Customer Classification Icons: Include in Reports + Printout

    For all customer-centric reports: It would be practical to offer such insight in printouts (and screens) >>> especially in emergencies when reports are being used exclusively. The Icons are a great snippet of the customer's history with the hotel.

    3 votes
    idea to upvote  ·  0 comments  ·  Metrics, analytics and insights  ·  Admin →
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  15. Sort bookings by different date criteria in a COMPANY PROFILE

    Be able to sort bookings by date of departure and date of receipt, as well as date of arrival in a COMPANY PROFILE like Booking.com or Expedia. Depending on how you need it for the (monthly) bill.

    7 votes
    idea to upvote  ·  0 comments  ·  Company profile  ·  Admin →
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  16. überweisung saldo 0

    Da die Rechnungen bei der Zahlungsmethode Überweisung auch auf Saldo"0" ausgestellt werden, rufen mich die Gäste an, ob die Rechnung bereits beglichen wurde. Zahlungsmethode "Überweisung" ist sehr klein geschrieben. Es wäre gut, wenn auf der Rechnung steht: Bitte überweisen Sie den Betrag bis zum..... . Das Saldo "0" kann weggelassen werden.

    3 votes
    idea to upvote  ·  0 comments  ·  Finance management  ·  Admin →
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  17. Relative Adjustments in Rate Management

    Base Rates
    -Ability to add Surcharge on the "Base Rate" via a Relative Value (%)
    -Extend that relative adjustment to the Age Categories
    -Extend that as well to the Dynamic Pricing Overriding functionality.

    Dependent Rates
    - Can we also consider an independent "Relative/Aboslute Dynamic Pricing Overriding" functionality as well for the dependent rates? Right now, they are highly dependable on the modifications made to the base rate.

    5 votes
    idea to upvote  ·  0 comments  ·  Revenue management  ·  Admin →
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  18. Maintain rate code restrictions in blocks

    That restrictions for rate codes are not affected in blocks. You can still pick up rooms.

    4 votes
    idea to upvote  ·  0 comments  ·  Group management  ·  Admin →
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  19. Additional Filters for Accounting Report

    Can we consider adding filters and Columns for the following

    External Identifier (as seen in the Payment Report)

    Settlement Identifier (as seen in Payout/Payment Report)

    Bill Number for all rows> _now, bill numbers are only associated with a closed bill or issued invoice bill. Perhaps, it would be useful to have a piece of data that could be picked up by an Accounting Software at least.

    Owner > mostly, for items in the unpaid section as this is not considered a bill at this time. Therefore, it is worth considering adding item-level data as rows by including unpaid items/deposits as…

    2 votes
    idea to upvote  ·  0 comments  ·  Metrics, analytics and insights  ·  Admin →
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  20. Download simplified confirmation letter for group block guests in PDF format

    We would like a function where we could download a PDF confirmation letter for guests that are a part of a group block that doesn't have any links or anything in it. Just simply information about their stay: name, date of arrival/departure, room category, rate etc.

    20 votes
    idea to upvote  ·  2 comments  ·  Group management  ·  Admin →
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