2199 results found
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Ability To E-mail Exported Reports WITHOUT Downloading First
We need to be able to quickly and efficiently e-mail reports to other departments, and it is too fiddly and time-consuming to export, then download, the save somewhere, then attach as an e-mail and send.
Could it be possible to add an option to e-mail a report directly from the Exports?
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Occupancy - Display Customers, but Also Adults/Children/Infants
When clicking on Occupancy, and then hovering the cursor over the various cells, there's lots of information show (which is great!)
It shows 'Customers' but it would be great if this could be further broken down into adults/children/infants. Could this be a possiblity?
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Create and report on complimentary stays
Have the ability to create complimentary stays and report on them
7 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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I'd like to be able to upload our company brand logo so that it appears on our Mews terminal splash screen and receipts.
It would be nice to have a feature in Mews so that I can upload our company logo so that it appears on our Mews terminal screen and receipts.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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check-in push notification
Is it possible to create push notifications for check-in? That when the room is checked in, a message for the staff member appears on the display.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Have the option to automatically create a task when a voucher is used for booking via the MEWS booking engine (Distributor)
Use case: Guest uses a specific voucher, when booking via the (Distributor) MEWS booking engine, which would trigger a task for reception staff (e.g. to prepare a welcome drink for the guest prior to the guest's arrival).
Currently these tasks need to be created manually. This enhancement has the potential to save properties time, effecting an improved guest experience.
22 votes -
Accounting report - Make filterable by segment to utilize new functionality
Segments have been added to service products but there is no way to see them or sort them currently
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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room inventory
dear team,
it would be great to be able to send the room inventory availability per room in addition or instead of by room category.
thanks1 vote -
See at what time guests leave (Online check out)
It would be nice to see at what time the guests will be leaving when they have checked out online. We would like to see this in both the app and browser.
4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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product price not able to manual change
i have set up new products with a zero rate as we need to be able to manual add the correct one each time. however, when coming to posting the product, it won't let us change the amount from zero.
is this an error on the system?
previously set products like this are still able to be manually have the amount changed2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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checking in a guest manually needs fixed!
Currently to check in a guest, You have to navigate too many screens between payment, guest info, and check in. Instead when you click check in, MEWS should automatically prompt the guest info then payment instead of having to navigate multiple tabs.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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edit daily rate and change room number for options
Currently daily rate is not amendable once the bookings are created, with a status OPTION (not confirmed). We used to have it but not anymore.
Also, we can never change room allocation if the booking is an option.2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Reservation Report - don't count cancelled rooms when not filtered on cancelled
Currently reservations that are cancelled partly are still counted full in the total room nights in the Reservations Report.
However the total rooms revenue is only confirmed and optional revenue (with filter confirmed, optional, checked in, checked out selected).
It would be more clear if the calculations are the same. In my opinion cancelled nights shouldn't be counted if not selected in the filter.
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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FACTURAS
Tenemos dos edificios y cada mes, cuando debemos liquidar iva, debemos abrir una a una las facturas que nos arroja el informe de Mews, porque en el excel que nos exporta el sistema, no especifica en ninguna celda, en cual edificio el cliente se hospedo. Esto, sobre todo en temporada alta, nos retrasa muchísimo el trabajo. Por favor agreguen esta celda y ayúdenos agilizar nuestras tareas adminitrativas. Gracias!!!
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add 'comment' condition to product rules
It would be useful to add more conditions to product rules; e.g., comments -- this would allow to create product rules based on matching words in the reservation comments.
2 votes -
Selling limits based on different variables
Requesting the ability to enter selling limits based on variables defined by the hotel.
For example:
Rate Code + Space category + Number of rooms
Once number of rooms has been sold for X category with X rate, close ability to sell more158 votesHi reader,
Thank you for your ideas and votes for Sell Limits. I am pleased to inform you that this topic has been moved to the roadmap.
I would be very interested speaking to a number of you about Sell limits. Please feel free to reach out to [email protected] if you would be interested in having a conversation on the topic.
Looking forward to hearing!
Warmest regards,
Nienke
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Resources (parking lots, meeting rooms, co-working spaces and others) can be offered through multiple services
A hotel is not just rooms and beds. There are many resources in each hotel. There can be co-working spaces, parking lots, conference rooms, kitchens, sport courts, bikes or boats, sports equipment etc. (the list could be literally endless) and we want to manage them in the system and offer them to the guests just like we offer rooms and beds today. It would allow us to boost the non-accommodation revenue and diversify the hotel's business.
77 votesDear Mews Customers,
I have a fresh update from our development.
Solution for parking, office and meeting room management has been live and helping hundreds of Mews customers diversify their revenues for quite some time.
With the recent release of hourly reservations (details here https://releases.mews.com/en/introducing-hourly-services-to-maximize-your-revenue-PuFPZIwq), we are making it even easier to manage these services.
In the coming months, the team will be focusing on improvements for long stays (pro-rata, precise reporting, flexible products & housekeeping intervals etc.)
If you wish to start using some of the new bookable services, please, reach out to your Customer success representative or follow this step-by-step guide https://help.mews.com/s/article/create-new-bookable-services.
Kind regards,
Martin Kucera
Senior Product Manager
Mews
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Total revenue generated by a group
Possibility of generating a report giving detailed and / or global income for a group, a set of rooms, a company, an agency etc ...
14 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Guest Segment Reporting by State/Province
This idea is about extending guest segmentation in Manager Analytics.
The North American market needs to be able to report not only by country but also by state/province/city.
This will allow for greater insight into which markets produce and allow for more targeted marketing to a specific region.
This takes into consideration the regional differences such as holidays.
30 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Mews Analytics: Possibility to export Underlying data
Possibility to export Underlying data i Mews Analytics in order to make customized reports.
5 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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